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AwardedFind a Tender · award

Contract Award for Pensions Administration Software

Buyer: The Royal Borough of Kensington and Chelsea →

BuyerThe Royal Borough of Kensington and Chelsea
StatusAwarded
DeadlineNot published
ValueValue not published
Published15 Apr 2026

What is being bought

The Royal Borough of Kensington & Chelsea (RBKC) has directly awarded a software contract to Heywood Ltd for the provision of pensions administration software. The contract was established for three years commencing in April 2026.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe Council as a Local Authority and as an Administering Body must comply with and has statutory obligations under the LGPS Regulations 2013 (as amended) which are made under The Superannuation Act 1972. To meet its statutory obligations, the Council must, among other things, meet the requirements on administering authorities set out in Part I (Membership, contributions, and benefits), Part II (Administration) and Part III (Governance) of the LGPS Regulations 2013. The Pension Administration system is critical for delivering member benefits, managing the pensioner payroll and meeting the Council's statutory obligations. Paragraph 13 of Schedule 5 of the Procurement Act 2023 provides a justification for the direct award of public contracts where it is strictly necessary for reasons of urgency and where a public contract cannot be awarded on the basis of a competitive tendering process. The services are strictly necessary to meet statutory obligations. The current contract expires on 31 March 2026, and there is insufficient time to conduct a competitive procurement process. Furthermore, migration of pensions data is complex and onboarding of a new provider typically requires 14–18 months after completion of a procurement process. This cannot be accommodated within the remaining timeframe. Without a new contract in place, officers would be unable to discharge statutory duties, including paying member benefits and the pensioner payroll, from 1 April 2026. The proposed 36‐month direct award represents the shortest feasible contract term that allows for a compliant procurement process and the completion of data migration.
Rationale classificationsurgency
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£956,544

2

Statusactive
Value£956,544

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0676a0
Latest release ID034350-2026
Latest release timestampWed Apr 15 2026 14:47:32 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release2
Contracts in latest release2
Parties in latest release2

Notice history

DateEventReference
15 Apr 2026award, contract034350-2026
27 Mar 2026award, contract028632-2026
27 Mar 2026award, contract028566-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "status": "active",
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    {
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  "initiationType": "tender"
}
Complete JSON history (3 releases)
15 Apr 2026 · 034350-2026 · award, contract
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    "procurementMethodRationale": "The Council as a Local Authority and as an Administering Body must comply with and has statutory obligations under the LGPS Regulations 2013 (as amended) which are made under The Superannuation Act 1972. To meet its statutory obligations, the Council must, among other things, meet the requirements on administering authorities set out in Part I (Membership, contributions, and benefits), Part II (Administration) and Part III (Governance) of the LGPS Regulations 2013. The Pension Administration system is critical for delivering member benefits, managing the pensioner payroll  and meeting the Council's statutory obligations.\nParagraph 13 of Schedule 5 of the Procurement Act 2023 provides a justification for the direct award of public contracts where it is strictly necessary for reasons of urgency and where a public contract cannot be awarded on the basis of a competitive tendering process. The services are strictly necessary to meet statutory obligations.  The current contract expires on 31 March 2026, and there is insufficient time to conduct a competitive procurement process. Furthermore, migration of pensions data is complex and onboarding of a new provider  typically requires 14–18 months after completion of a procurement process.  This cannot be accommodated within the remaining timeframe. Without a new contract in place, officers would be unable to discharge statutory duties, including paying member benefits and the pensioner payroll, from 1 April 2026. The proposed 36‐month direct award represents the shortest feasible contract term that allows for a compliant procurement process and the completion of data migration.",
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27 Mar 2026 · 028632-2026 · award, contract
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  },
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    {
      "id": "GB-COH-04161207",
      "name": "Heywood",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD34",
        "country": "GB",
        "locality": "Altrincham",
        "postalCode": "WA144GY",
        "countryName": "United Kingdom",
        "streetAddress": "Second Floor, 3 Barrington Road"
      },
      "details": {
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "04161207",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "tender team",
        "email": "tenders@heywood.co.uk",
        "telephone": "0161 613 4200"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
27 Mar 2026 · 028566-2026 · award, contract
{
  "id": "028566-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-03-27T14:00:31Z",
  "ocid": "ocds-h6vhtk-0676a0",
  "buyer": {
    "id": "GB-PPON-PPRX-1592-MXGN",
    "name": "The Royal Borough of Kensington and Chelsea"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "48000000",
              "scheme": "CPV",
              "description": "Software package and information systems"
            },
            {
              "id": "72268000",
              "scheme": "CPV",
              "description": "Software supply services"
            }
          ]
        }
      ],
      "value": {
        "amount": 797120,
        "currency": "GBP",
        "amountGross": 956544
      },
      "status": "pending",
      "documents": [
        {
          "id": "028566-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/028566-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-03-27T14:00:31Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-04161207",
          "name": "Heywood"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-04-13T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "startDate": "2026-04-14T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    },
    {
      "id": "2",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "72268000",
              "scheme": "CPV",
              "description": "Software supply services"
            }
          ]
        }
      ],
      "value": {
        "currency": "GBP",
        "amountGross": 956544
      },
      "status": "pending",
      "documents": [
        {
          "id": "028566-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/028566-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-03-27T14:00:31Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-04161207",
          "name": "Heywood"
        }
      ],
      "milestones": [
        {
          "id": "2",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-04-14T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "startDate": "2026-04-15T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-0676a0",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Contract Award for Pensions Administration Software",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Royal Borough of Kensington & Chelsea (RBKC) is intending to directly award a software contract to Heywood Ltd for the provision of pensions administration software.\nThe contract will be established for three years commencing on 1 April 2026.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The Council as a Local Authority and as an Administering Body must comply with and has statutory obligations under the LGPS Regulations 2013 (as amended) which are made under The Superannuation Act 1972. To meet its statutory obligations, the Council must, among other things, meet the requirements on administering authorities set out in Part I (Membership, contributions, and benefits), Part II (Administration) and Part III (Governance) of the LGPS Regulations 2013. The Pension Administration system is critical for delivering member benefits, managing the pensioner payroll  and meeting the Council's statutory obligations.\nParagraph 13 of Schedule 5 of the Procurement Act 2023 provides a justification for the direct award of public contracts where it is strictly necessary for reasons of urgency and where a public contract cannot be awarded on the basis of a competitive tendering process. The services are strictly necessary to meet statutory obligations.  The current contract expires on 31 March 2026, and there is insufficient time to conduct a competitive procurement process. Furthermore, migration of pensions data is complex and onboarding of a new provider  typically requires 14–18 months after completion of a procurement process.  This cannot be accommodated within the remaining timeframe. Without a new contract in place, officers would be unable to discharge statutory duties, including paying member benefits and the pensioner payroll, from 1 April 2026. The proposed 36‐month direct award represents the shortest feasible contract term that allows for a compliant procurement process and the completion of data migration.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "urgency"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PPRX-1592-MXGN",
      "name": "The Royal Borough of Kensington and Chelsea",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI33",
        "country": "GB",
        "locality": "London",
        "postalCode": "W8 7NX",
        "countryName": "United Kingdom",
        "streetAddress": "8 Hornton Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PPRX-1592-MXGN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Strategic Procurement",
        "email": "procurement@rbkc.gov.uk",
        "telephone": "02073613000"
      }
    },
    {
      "id": "GB-COH-04161207",
      "name": "Heywood",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD34",
        "country": "GB",
        "locality": "Altrincham",
        "postalCode": "WA144DR",
        "countryName": "United Kingdom",
        "streetAddress": "Second Floor, 3 Barrington Road"
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "04161207",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@heywood.co.uk",
        "telephone": "0161 613 4200"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}