Contact Management Solution PIN

Official notice

Authority: NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT LIMITED (Public body)

Services

Sectors: IT Services & Software (72) Delivery: North East (UKC)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 14 Feb 2024from the planned procurement notice

What is being bought

Published requirement description

Contact Management Solution

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Contact Centre Solution PINPlanned

Delivery: North East

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0023 Concession Contracts Regulations 2016 (Directive 2014/23/EU)
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 13 Feb 2024, 15:51 GMT
Last source update: 14 Feb 2024, 09:04 GMT
Authority reference: DN711146
FTS notice number: 2024/S 000-004875
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: North East (UKC)
Official registry OCID: ocds-h6vhtk-0439d3 Find a Tender

Publisher note: The Trust is seeking Expressions of Interest from Suppliers who have a "tried and tested Centre Management Solution platform , off the shelf and ready to deploy subject to configuration. A Supplier day is planned for 22 March 2024 at a venue to be specified but it will be in person on a Trust site or close by. Invitations to the Supplier day will strictly be restricted to Suppliers with an existing solution or with an innovative proposal that will be built on market centered technology . A copy of the initial specification is available with the advert or from [email protected]. Please register you Expression of Interest by sending an outline of your proposed solution to the same email address

How it was run

Official notice

Submission deadline: —

Timeline

14 Feb 2024 → 14 Feb 2024 · 2 dates

Tender notice expected
14 Feb 2024
Notice published
14 Feb 2024, 09:04 GMT

Notice history

2 releases on Find a Tender

Published amendments (1 · 0 deadline changes)

When	What	Before	After	Shift
—	TextSection VI.3	The Trust is seeking Expressions of Interest from Suppliers who have a "tried and tested Centre Management Solution platform , off the shelf and ready to deploy subject to configuration. A Supplier day is planned for 22 March 2024 at a venue to be specified but it will be in person on a Trust site or close by. Invitations to the Supplier day will strictly be restricted to Suppliers with an existin…	The Trust is seeking Expressions of Interest from Suppliers who have a tried and tested Contact Management Solution, off the shelf and ready to deploy subject to configuration. A Supplier day is planned for 22 March 2024 at a venue to be specified but it will be in person on a Trust site in the North East or close by. Invitations to the Supplier day will strictly be restricted to Suppliers with an…

1 amendment published without a description.

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

Northumbria Healthcare Facilities Management Limited

Contracting authorityPublic bodyRegional or local agency/officeHealth Units 7&8 Silver Fox Way, Cobalt Business Park, Tyne and Wear, North East, NE27 0QJContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.