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Published 8 Jan 2025, 15:08 GMT

Official UK procurement notice

Consumer Voice Research · UK public procurement notice

Official notice

Authority: Gambling Commission (Central government)

Framework agreementServicesOpen procedure
Framework ceiling (notional)£2,000,000framework ceiling, not attributable revenue
Submissions closed 7 Feb 2025
Framework period 4 yrsends 31 Mar 2029 · extension options published · starts 1 Apr 2025

What is being bought

Published requirement description

Provision of Consumer Voice Research Services

CPV: Research services

How this framework works

From the published notice
Places
up to 4 suppliers
Framework period
4 yrs from 1 Apr 2025

The lotProcurement structure

single lot · no lot value published
Lot #1The Commission wishes to appoint a panel of research teams to represent the voice of…Renewal 4 yrs

The Commission wishes to appoint a panel of research teams to represent the voice of gambling consumers over a multi-year framework agreement. We are seeking suppliers that can undertake ad-hoc Consumer Voice research adopting a flexible approach which can be tailored depending on the Commission’s topics of interest at a given time, and has the resources required to provide the required research methodologies.

Contract period: 1 Apr 2025 – 31 Mar 2029 (4 yrs)
Delivery: West Midlands
Extensions: The initial contract period for the framework agreement will be 2 years, with option to extend annually up to a maximum contract term of 4 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Consumer Voice Research” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
8 Jan 2025, 15:08 GMT
Last source update
8 Jan 2025, 15:08 GMT
Award evaluation window
7 Feb 2025 – …
Authority reference
24-028
FTS notice number
2025/S 000-000534
Classification (CPV)
Research services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-04ce45 Find a Tender

Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=233516. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (MT Ref:233516) Download the ESPD document here: [[https://www.mytenders.co.uk/ESPD/ESPD_Download.aspx?id=233516]]

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Appointment period ends
7 Feb 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
7 Feb 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Jan 2025 → 1 Apr 2025 · 4 dates
  1. Notice published
    8 Jan 2025, 15:08 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Feb 2025, 12:00 GMT
  3. Bids opened
    7 Feb 2025, 12:00 GMT
  4. Contract starts
    1 Apr 2025, 00:00 BST

Contracting authority & participating public bodies

Gambling Commission

Contracting authorityCentral GovernmentBody governed by public lawRegulator Victoria Square House, Victoria Square, Birmingham, West Midlands, B2 4BPContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LondonContact email, phone
Process and specification contact points (1)
  • My TendersProcess contact point Aberdeen, ScotlandContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria