Find a TenderAwardedContract details notice

Published 11 Apr 2025, 13:16 BST

Official UK procurement notice

Community Safety Multi-Agency Case Management System

Official notice

Authority: Lincolnshire County Council (Local council)

GoodsOpen procedureAbove thresholdSME suitable

Sectors: Software Packages & ERP (48) Delivery: East Midlands (UKF30)

Published estimate£457,000≈ £114k / year · £548,400 inc. VAT16.6% below published estimate

Submissions closed 7 May 2025awarded 9 Jun 2025

Awarded to MAKE TIME COUNT TODAY LTD

Contract term 4 yrsends 30 Jun 2029 · up to 30 Jun 2031 with extensions · starts 30 Jun 2025

What is being bought

Published requirement description

The Safer Lincolnshire Partnership (SLP) is a strategic multi-agency group set up to tackle countywide community safety issues. The SLP also supports the work of the Lincolnshire Domestic Abuse Partnership (LDAP) to tackle domestic abuse and support victims, survivors and children across the county.

This procurement is for a cloud hosted case management system to support and coordinate a partnership of community safety related agencies, tackling Anti-Social Behaviour and Domestic Abuse.

No preliminary market engagement: Market engagement was conducted under PCR2015. Summary included with procurement documentation.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 4 yrsPublished value£457,000

Contract period: 30 Jun 2025 – 30 Jun 2029 (4 yrs) · up to 30 Jun 2031 with extensionsValue: £457,000 exc. VAT · £548,400 inc. VAT

Extensions: The Contract will run for an initial period of 4 years, there will be an option for the Council to extend the Contract by 2 periods of up to 1 year.

48000000 Software package and information systems

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 70%Price: 30%

Published sub-criteria (2)

Quality of delivery of service: 70%
Price of delivery of service: 30%

Published award criteria (2)

Quality of delivery of service
Price of delivery of service

What this means for your bid

Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA, CPTPP)
Recurring procurement: Unspecified in notice
First published: 11 Apr 2025, 13:16 BST
Last source update: 10 Sept 2025, 16:28 BST
Award evaluation window: Submission end – 4 Jun 2025
Authority reference: PL23/090
FTS notice number: 2025/S 000-014604
Latest notice: Contract details notice (UK7)
Classification (CPV): Software package and information systems
Delivery area: East Midlands (UKF30)
Official registry OCID: ocds-h6vhtk-050175 Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Submission deadline: 7 May 2025, 17:00 BST
Clarification deadline: 23 Apr 2025, 17:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

The procurement will be run on ProContract.

procontract.due-north.com ↗

ProContract reference is DN770738

Procurement title is Community Safety Multi-Agency Case Management System

Timeline

11 Apr 2025 → 10 Sept 2025 · 8 dates

Tender notice published
11 Apr 2025, 13:16 BST
Clarification questions by
23 Apr 2025, 17:00 BST
Submission deadline
7 May 2025, 17:00 BST
Award decision expected by
4 Jun 2025, 00:59 BST
Assessment summaries sent
10 Jun 2025, 00:00 BST
Standstill ends
26 Jun 2025, 23:59 BST
Contract starts
30 Jun 2025
Latest notice published
10 Sept 2025, 16:28 BST

Notice history

5 events · 3 releases on Find a Tender · since 11 Apr 2025

Tender notice published
11 Apr 2025, 13:16 BST
UK4
Contract award notice published
17 Jun 2025, 17:32 BST
UK6
Status changed to complete
17 Jun 2025, 17:32 BST
Contract signature expected
27 Jun 2025, 23:59 BST
scheduled
Contract details notice published
10 Sept 2025, 16:28 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £411,9631 award inc. VAT; no net value published

Bids received 66 from SMEs

Contracts signed 1latest 21 Aug 2025

Awarded to	Value	Date	Status
MAKE TIME COUNT TODAY LTDSME30 Jun 2025 – 29 Jun 2029 · up to 29 Jun 2031Extensions: 2 x 12 months optional extensions	£411,963 inc. VAT	9 Jun 2025	Awarded

Contracts

Community Safety Multi-Agency Case Management System · MAKE TIME COUNT TODAY LTDSME
Signed
21 Aug 2025
Value
£381,301
Period
21 Aug 2025 – 30 Jun 2029 · up to 30 Jun 2031 with extensions
Status
active
Extensions
Option to extend the contract by two periods of 12 months.
No agreed KPIs: Contract value less than £5m.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
6final-stage tenders · 7 at stage one	6	0	—

Contracting authority & participating public bodies

Lincolnshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGRB-3736-CHZN Orchard House, Lincoln, East Midlands, LN1 1BAContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice

MAKE TIME COUNT TODAY LTDAwarded supplierGB-COH: 12515998GB-PPON: PQPX-6179-JJNP 160 Kemp House, London, London, EC1V 2NXContact email
MAKE TIME COUNT TODAY LTDAwarded supplierGB-PPON: PQPX-6179-JJNP 160 Kemp House, London, London, EC1V 2NXContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender10 Sept 2025, 16:28 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender17 Jun 2025, 17:32 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender11 Apr 2025, 13:16 BST