Official UK procurement notice
Communications Solutions · UK public procurement notice
Authority: Crescent Purchasing Consortium Limited (Public body)·Consortium: 4 public authorities
Re-procurement plannedPreliminary Market Engagement - Communications Solutions · tender expected
What is being bought5 lots · detail below
Published requirement descriptionThe Framework will provide a comprehensive range of communications and telecommunications solutions. It is being established to meet the needs of Crescent Purchasing Consortium Members,www.thecpc.ac.uk/members/regions.php ↗ and potential members at www.get-information-schools.service.gov.uk/new ↗. It is also open for use by all contracting authorities across the UK public sector (and any future successors). These include (but not limited to) central government departments and agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities, Police Authorities, Emergency Services, Educational Establishments, Hospices, Registered Charities, National Parks and registered Social Landlords. Full details of the classification of eligible end user organisations and geographical areas is available at
www.dukefieldprocurement.co.uk/fts-eligible-users ↗
The Framework will be let across five Lots, with a maximum of 8 suppliers awarded a place on each of the Lots.
CPV: Communications cable · Communications control system · Communications equipment · Communications infrastructure · Communications network · Communications server software package · Communications system maintenance services · Data equipment · Data-communications equipment · Desktop communications software package · Digital switchboards · Electronic message and information services · +28 more
How this framework works
From the published notice- Places
- up to 40 suppliers · 11 bids on the busiest of 5 lots (0.3 per place) · 10 appointed
Lots and requirements (5)Procurement structure
5 lots · all with a published value · a supplier may bid for at most 5 and win at most 5 of them · same evaluation weights on every lotEvery one of these 4 lots carries the same published figure, £15,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Unified Communications and TelephonyAwardedceiling above
The will involve, amongst other aspects, the supply of communications software, hardware, installation, training and support of communications supplies, services and solutions whereby users can use a multitude of different devices such as physical phones, software on laptops, PC’s and apps on mobiles to make and receive calls via a telephony platform.
The Lot will provide the intelligent combining of voice, video, instant messaging, mobile voice and data, and other multimedia services in a bespoke way depending on the end users’ needs. This Lot will cover all encompassing solutions offering for example Desktop Agent/Supervisor, Contact Centre, Video Conferencing and Email/Text management functionality. It will also provide access to IP Telephony, Voice Over IP Services and Call Tariff Packages; encompassing the provision and support of IP solutions.
Lot #2Network ConnectivityAwardedceiling above
The supply, setup and support of networks and associated networking services. It addresses the supply and support of networks and associated networking services for the provision of managed connectivity for high bandwidth secure services and other communications and telecommunications requirements.
This Lot also encompasses but is not limited to, the provision and support of digital connections, network equipment and servers, along with associated support services within premises, and will include Managed LAN services and Wi-Fi.
Lot #3Omni Channel/Multi Media CommunicationsAwardedceiling above
This Lot provides access to a comprehensive suite of Omni Channel/multi-media communications solutions addressing, amongst other aspects, the following characteristics:
- Multi-media communications
- Workforce management
- Quality Assurance – User Experience Score Cards/Speech Analytics
- Enquiry Reporting and Measuring
- Customer Relationship Management Integration
Lot #4Mobile CommunicationsAwardedceiling above
This Lot will provide access to all aspects of mobile communications and services by either Mobile Network Operators (MNOs) or Resellers - i.e., handsets, other devices, airtime - call time, data etc, and associated value added services.
Lot #5National One-Stop-ShopAwardedPublished value£30,000,000
This Lot will provide access to the entire suite of communications solutions, supplies and services detailed within the scope of Lots 1, 2, 3 and 4 from a national one-stop-shop provision.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70.00%
- Price: 30.00%
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Communications Solutions” is a framework: the contest is a place on its panel, up to 40 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 4 Jul 2022, 15:42 BST
- Last source update
- 11 Jan 2023, 14:18 GMT
- Award evaluation window
- 8 Aug 2022 – …
- Authority reference
CA10681 - CPC/DU/TELE/02- FTS notice number
2023/S 000-000829- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-034db9Find a Tender
- Review procedure
Crescent Purchasing Consortium will incorporate a minimum 10-day standstill period at the point
information on the award of contract is communicated to tenderers. Bidders who are
unsuccessful shall be informed by the Contracting Authority as soon as possible after the decision is made as to the reasons why the bidder was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Procurement Regulations provide for the aggrieved parties who have been harmed or who are at risk of harm by the breach of the rules to take action in the High Court (England, Wales and
Northern Ireland). Any action must be generally brought within 3 months. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Contracting Authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into.
Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Contracting Authority to amend any document and may award damages. If the Contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the
Contracting Authority to pay a fine, and/or order that the duration of the contract the shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
Publisher note: CPC Internal Reference Number is CPC/DU/TELE/02. The framework is being delivered by Crescent Purchasing Ltd through Crescent Purchasing Consortium and its partners Dukefield Procurement Ltd (who are a subsidiary of Dukefield Group Ltd). Dukefield Procurement Ltd are acting as agents of Crescent Purchasing Consortium in the development and ongoing contract management of this framework. The contracting authority will be using an eTendering system to conduct the procurement exercise. To access the procurement documentation suppliers must register their company details on the Sourcing Cloud system at: https://suppliers.multiquote.com the tender is available from the opportunities menu on the login page of the site. The contracting authority shall not be under any obligation to accept the lowest tender or indeed any tender. Crescent Purchasing Consortium expressly reserves the rights: (a) to terminate the procurement process and not to award any contract as a result of the procurement process at any time; (b) to make whatever changes it may see fit to the content and structure of the procurement as detailed within the tender documentation; (c) to award a contract covering only part of the consortium's requirements if explicitly detailed within the tender documentation; (d) to disqualify any organisation from the process that canvasses any employee of the Contracting Authority during the procurement process or standstill period if applicable; (e) seek clarifications to tender responses on the basis that any clarification sought will not confer any undue competitive advantage in the favour of any supplier from whom such clarifications are being sought; (f) where the contracting authority can evidence that there is a conflict of interest, either personal or in consideration of any organisation bidding for the contract, the contracting authority shall have the explicit right to immediately exclude that person or organisation from the tender process entirely; (g) where the contracting authority has engaged in any pre-market soft testing prior to the commencement of the procurement process, the contracting authority reserves the right to name any organisation that has been involved in these discussions and release any and all specifications/discussion documents to the market where appropriate to the subject matter of this procurement; (h) the contracting authority will not be liable for any costs incurred by tenderers; (i) the value of the framework provided in section II.1.5) is only an estimate and the contracting authority will not guarantee any business through this framework agreement; and (j) the contracting authority wishes to establish a framework agreement open for use by all Public Sector Bodies as stated in II.1.4). Tenderers should note, in reference to section IV.1.3), envisaged maximum number of participants to the framework: Where, following the evaluation of bids, more than one tenderer on a Lot is tied with the same final evaluation score and are ranked in the last supplier award position, each of these tenderers shall be deemed to occupy the last framework agreement contract award position for the Lot in question for the purpose of calculating the maximum number of suppliers under the framework. The contracting authority will award a framework agreement to additional tenderers on a particular Lot beyond the stated maximum number for that Lot, where their final evaluation score (s) is within 0.5% of the last placed position only on the particular Lot. For the avoidance of doubt, the last placed position in respect of this framework on each lot is eighth place. Therefore, tenderers within 0.5%, along with the tenderer in last placed position on a lot, shall be deemed to occupy the last framework agreement contract award position for that particular lot.
How it was run
Official notice- Appointment period ends
- 8 Aug 2022, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 8 Aug 2022, 12:00 BST
Timeline
8 Aug 2022 → 11 Jan 2023 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown8 Aug 2022, 12:00 BST
- Bids opened8 Aug 2022, 12:00 BST
- Notice published11 Jan 2023, 14:18 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete11 Jan 2023, 14:18 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 4 of these contracts carry the same published figure, £15,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Unified Communications and Telephony
- Signed
- 16 Dec 2022
- Value
- ceiling above
- Status
- active
Network Connectivity
- Signed
- 16 Dec 2022
- Value
- ceiling above
- Status
- active
Omni Channel/Multi Media Communications
- Signed
- 16 Dec 2022
- Value
- ceiling above
- Status
- active
Mobile Communications
- Signed
- 16 Dec 2022
- Value
- ceiling above
- Status
- active
National One-Stop-Shop
- Signed
- 16 Dec 2022
- Value
- £30,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Unified Communications and Telephony | 11bids | — | — | — |
| 2 · Network Connectivity | 6bids | — | — | — |
| 3 · Omni Channel/Multi Media Communications | 5bids | — | — | — |
| 4 · Mobile Communications | 6bids | — | — | — |
| 5 · National One-Stop-Shop | 2bids | — | — | — |
Contracting authority & participating public bodies
4 public bodies on the noticeConsortium members and other public bodies
- Dukefield Procurement LimitedContracting authority
- EducationContracting authority
- Public SectorContracting authority
Dispute resolution & review bodies
- Crescent Purchasing ConsortiumReview contact point
Framework contractors & participating bidders
10 commercial parties on the notice- Babble CloudFramework contractor
- Clarion Communication SystemsFramework contractor
- European ElectroniqueFramework contractor
- GIGANETFramework contractor
- Incom Business Systems LtdFramework contractor
- OpusFramework contractor
- POWER COMPUTING LIMITEDFramework contractor
- Southern Communications Corporate SolutionsFramework contractor
- Talk Straight LtdFramework contractor
- Tel Group LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria