Communications Solution and Telephony Services

{
  "id": "069046-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-07-22T11:12:56+01:00",
  "ocid": "ocds-h6vhtk-065a6d",
  "buyer": {
    "id": "GB-PPON-PYCX-4938-CCHM",
    "name": "Kent County Council trading as Procurement Services"
  },
  "tender": {
    "id": "Y26015",
    "lots": [
      {
        "id": "1",
        "title": "Unified Communications & Telephony",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "description": "Covers cloud and hybrid telephony platforms, VoIP, SIP trunking, PBX replacement, softphones, and integrated UC services (voice, video, messaging). Includes migration, configuration, licensing, optional managed service and AI-enabled communications capabilities such as intelligent call routing, virtual assistants, speech analytics, transcription, meeting insights, and workflow automation.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
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              "name": "Quality",
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                  "weight": "percentageExact"
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            },
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            },
            {
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              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      },
      {
        "id": "2",
        "title": "Contact Centre Solutions",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "description": "Provides omnichannel contact centre platforms including voice, chat, email, social, IVR, routing, analytics, workforce management, and quality monitoring. Supports cloud CCaaS, hybrid, on premise upgrades and AI and automation technologies such as chatbots, virtual agents, conversational AI, speech and sentiment analytics, predictive routing, agent assist, knowledge management, and automated customer journeys.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
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                  "number": 60,
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                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      },
      {
        "id": "3",
        "title": "Mobile & Fixed Line Services",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "description": "Includes mobile voice/data contracts, SIMs, device management, fixed line voice services, PSTN/ISDN replacement, tariffs, roaming controls, and managed mobility services.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      },
      {
        "id": "4",
        "title": "Connectivity & Network Infrastructure",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "description": "Covers broadband, leased lines, WAN/LAN, SD WAN, Wi Fi, and associated network hardware (routers, switches, firewalls). Includes installation, monitoring, and managed network services.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
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            },
            {
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              "type": "price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      },
      {
        "id": "5",
        "title": "Support, Maintenance & Professional Services",
        "value": {
          "amount": 20000000,
          "currency": "GBP",
          "amountGross": 24000000
        },
        "status": "active",
        "description": "Encompasses installation, configuration, monitoring, break/fix, managed services, telecoms audits, strategy development, optimisation reviews, and compliance assessments.",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 30,
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              ]
            },
            {
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              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          },
          {
            "id": "32000000",
            "scheme": "CPV",
            "description": "Radio, television, communication, telecommunication and related equipment"
          }
        ]
      },
      {
        "id": "5",
        "relatedLot": "5",
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          }
        ]
      }
    ],
    "title": "Communications Solution and Telephony Services",
    "value": {
      "amount": 100000000,
      "currency": "GBP",
      "amountGross": 120000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "069046-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/069046-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-07-22T11:12:56+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "frameworkAgreement": {
        "type": "open",
        "method": "withAndWithoutReopeningCompetition",
        "description": "Call-Off Contracts may be awarded using any one of the following methods outlined below.\n1.Direct Award (Award Without Competitive Selection)\n2.Rapid Request for Quote (Rapid RFQ)\n3.Further Competition\nThe ultimate responsibility for selecting the most appropriate and compliant route for a specific requirement rests with the Customer. The onus will be on the Customer to carry out their own due diligence before selecting which method to use. The Customer will determine the requirement, specification and award, based on the Most Advantageous Tender (MAT)\nDirect Award (award without a competitive selection):\nThis Framework permits Direct Award, defined under the Procurement Act 2023 as awarding a Call-Off Contract without conducting a new competitive selection procedure. A Direct Award may only be used where the Customer can identify the Most Advantageous Tender (MAT) using only the information and scores submitted at Framework award, without requesting any new pricing, clarification, or qualitative information from Suppliers.\nPermitted Direct Award Methods\nCustomers may use any of the following objective, pre-published Direct Award methods. The Customer must choose one method before reviewing Supplier capability for their requirement.\n1. Overall Framework Ranking (Quality + Price Combined Score)\nThe Customer awards the Call-Off Contract to the Supplier ranked highest overall at Framework award. If the highest-ranked Supplier cannot meet the requirement, the Customer must document the reason and move sequentially to the next ranked Supplier. We anticipate this to be the default Direct Award method.\n2. Highest Total Quality Score\nThe Customer may award to the Supplier that achieved the highest total quality score during Framework evaluation, where quality is the Customer’s primary consideration.\n3. Lowest Overall Price/Highest Commercial Advantage\nAward to the Supplier offering the lowest evaluated Framework price as submitted in Annex H.\nThis method:\n•must use the original evaluated Price Schedule\n•must not use catalogue pricing or non-evaluated price lists\n•must not request revised or updated pricing\nIf new pricing is required, this method is not suitable, and Customers must choose another method.\n4. Highest Score in a Specific Evaluation Question\nAward to the Supplier with the highest score in a specific Framework evaluation question that directly relates to the Customer’s requirement.\nThis method may only be used where:\n•the question formed part of the Framework quality evaluation\n•scoring was completed by the Contracting Authority\nCatalogue pricing or non-evaluated price lists cannot be used to determine MAT.\nWhere new pricing or new information is required, the Customer must conduct a competitive call-off selection process.\nRequirements for Direct Award\nCustomers should retain an auditable record setting out:\n•the Direct Award method selected;\n•the objective rationale for that method;\n•the comparison or ranking used;\n•(if applicable) why a higher-ranked Supplier could not meet the requirement.\nCustomers must not:\n•request revised or updated pricing\n•request new qualitative information\n•introduce new award criteria\nTransition to competitive call-off selection process\nIf the Customer cannot objectively determine the MAT using only Framework-award information (e.g., new pricing is required, new service models are proposed, or qualitative responses are needed), the Customer must run a competitive call-off selection process.\nCompetitive Call Off Selection Process:\nRapid RFQ\nA Rapid RFQ is a streamlined competitive process appropriate for low-complexity or tightly defined requirements where essential criteria can be specified as Pass/Fail, and price acts as the ultimate determinant among compliant Suppliers.\nA Further Competition process is used where Customers carry out a competition for the award of a Call-Off Contract.\nA Further Competition is required where:\n•the Customer needs updated or new pricing\n•qualitative responses are needed\n•service proposals need tailoring\n•new information is required\n•the requirement is complex or high-value",
        "buyerCategories": "•Ministerial government departments\n•Non ministerial government departments\n•Executive agencies of government\n•Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs\n•Assembly Sponsored Public Bodies (ASPBs)\n•Police forces\n•Fire and rescue services\n•Ambulance services\n•Maritime and coastguard agency services\n•NHS bodies\n•Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities\n•Hospices\n•National Parks\n•Housing associations, including registered social landlords\n•Third sector and charities\n•Citizens advice bodies\n•Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan"
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "endDate": "2026-09-18T23:59:59+01:00"
    },
    "description": "This Framework will provide a compliant and efficient route for UK public sector organisations to procure communications and telephony-related goods, services, and solutions.\nThe Framework enables the public sector to modernise communication systems, supporting the transition from legacy telephony infrastructures (such as PSTN and ISDN) to secure, digital, and cloud-based technologies. It is designed to deliver interoperability, resilience, and value for money across public sector estates.\nThe Framework is structured into five Lots designed to reflect real operational needs and encourage participation from organisations of all sizes including SMEs, VCSEs, and consortia. Bidders will be expected to be able to provide all services listed within each Lot, this could either be directly or via sub contractors/partners. Bidders can bid for any amount of Lots and do not have to provide all five Lots.\nFor more information about this opportunity, please visit the eSourcing portal at: \nhttps://csg.delta-esourcing.com/tenders/UK-UK-West-Malling:-Communications-network./D9F36UG24Q\nTo respond to this opportunity, please click here: \nhttps://csg.delta-esourcing.com/respond/D9F36UG24Q",
    "tenderPeriod": {
      "endDate": "2026-08-17T17:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-08-06T14:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "participationFees": [
      {
        "id": "ocds-h6vhtk-065a6d",
        "type": [
          "win"
        ],
        "relativeValue": {
          "proportion": 0.01,
          "monetaryValue": "award"
        }
      }
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "For more information about this opportunity, please visit the Commercial Service Group Procurement Portal portal at: https://csg.delta-esourcing.com/tenders/UK-West-Malling:-Communications-network./D9F36UG24Q\nTo respond to this opportunity, please click here: https://csg.delta-esourcing.com/respond/D9F36UG24Q\nIf you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpdesk on call 0800 923 9236 or email helpdesk@delta-esourcing.com.",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PYCX-4938-CCHM",
      "name": "Kent County Council trading as Procurement Services",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ46",
        "country": "GB",
        "locality": "West Malling",
        "postalCode": "ME19 4YT",
        "countryName": "United Kingdom",
        "streetAddress": "1 Abbey Wood Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYCX-4938-CCHM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Jennifer Ware",
        "email": "Jennifer.Ware@csltd.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "016426-2026",
  "tag": [
    "planningUpdate"
  ],
  "date": "2026-02-24T12:05:51Z",
  "ocid": "ocds-h6vhtk-065a6d",
  "buyer": {
    "id": "GB-PPON-PYCX-4938-CCHM",
    "name": "Kent County Council trading as Procurement Services"
  },
  "tender": {
    "id": "Y26015",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00",
          "maxExtentDate": "2030-08-31T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "32412000",
            "scheme": "CPV",
            "description": "Communications network"
          },
          {
            "id": "32412100",
            "scheme": "CPV",
            "description": "Telecommunications network"
          },
          {
            "id": "32500000",
            "scheme": "CPV",
            "description": "Telecommunications equipment and supplies"
          },
          {
            "id": "32510000",
            "scheme": "CPV",
            "description": "Wireless telecommunications system"
          },
          {
            "id": "32520000",
            "scheme": "CPV",
            "description": "Telecommunications cable and equipment"
          },
          {
            "id": "32521000",
            "scheme": "CPV",
            "description": "Telecommunications cable"
          },
          {
            "id": "32522000",
            "scheme": "CPV",
            "description": "Telecommunications equipment"
          },
          {
            "id": "32523000",
            "scheme": "CPV",
            "description": "Telecommunications facilities"
          },
          {
            "id": "32524000",
            "scheme": "CPV",
            "description": "Telecommunications system"
          },
          {
            "id": "32530000",
            "scheme": "CPV",
            "description": "Satellite-related communications equipment"
          },
          {
            "id": "32531000",
            "scheme": "CPV",
            "description": "Satellite communications equipment"
          },
          {
            "id": "32570000",
            "scheme": "CPV",
            "description": "Communications equipment"
          },
          {
            "id": "32571000",
            "scheme": "CPV",
            "description": "Communications infrastructure"
          },
          {
            "id": "32572000",
            "scheme": "CPV",
            "description": "Communications cable"
          },
          {
            "id": "32572100",
            "scheme": "CPV",
            "description": "Communications cable with multiple electrical conductors"
          },
          {
            "id": "32572200",
            "scheme": "CPV",
            "description": "Communications cable with coaxial conductors"
          },
          {
            "id": "32572300",
            "scheme": "CPV",
            "description": "Communications cable for special applications"
          },
          {
            "id": "32573000",
            "scheme": "CPV",
            "description": "Communications control system"
          },
          {
            "id": "32581000",
            "scheme": "CPV",
            "description": "Data-communications equipment"
          },
          {
            "id": "45232332",
            "scheme": "CPV",
            "description": "Ancillary works for telecommunications"
          },
          {
            "id": "45314000",
            "scheme": "CPV",
            "description": "Installation of telecommunications equipment"
          },
          {
            "id": "48219700",
            "scheme": "CPV",
            "description": "Communications server software package"
          },
          {
            "id": "48511000",
            "scheme": "CPV",
            "description": "Desktop communications software package"
          },
          {
            "id": "50300000",
            "scheme": "CPV",
            "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment"
          },
          {
            "id": "50330000",
            "scheme": "CPV",
            "description": "Maintenance services of telecommunications equipment"
          },
          {
            "id": "50331000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of telecommunications lines"
          },
          {
            "id": "50332000",
            "scheme": "CPV",
            "description": "Telecommunications-infrastructure maintenance services"
          },
          {
            "id": "50333000",
            "scheme": "CPV",
            "description": "Maintenance services of radio-communications equipment"
          },
          {
            "id": "51300000",
            "scheme": "CPV",
            "description": "Installation services of communications equipment"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          },
          {
            "id": "64200000",
            "scheme": "CPV",
            "description": "Telecommunications services"
          },
          {
            "id": "64225000",
            "scheme": "CPV",
            "description": "Air-to-ground telecommunications services"
          },
          {
            "id": "64227000",
            "scheme": "CPV",
            "description": "Integrated telecommunications services"
          },
          {
            "id": "72212511",
            "scheme": "CPV",
            "description": "Desktop communications software development services"
          }
        ]
      }
    ],
    "title": "Communications Solution and Telephony",
    "value": {
      "currency": "GBP",
      "amountGross": 50000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The framework agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this framework agreement may be provided as a direct purchase or via a lease agreement.\nProcurement Services are looking to create a local and national framework for the provision of Communications Solution and Telephony Framework. This questionnaire is designed to understand supplier and customer experiences, challenges, and expectations regarding Communications Solutions and Telephony frameworks. Your responses will help us design a framework that meets the needs of suppliers and customers to improve the procurement and delivery experience for Communications Solutions and Telephony services across all areas within the Public Sector.\nScope and Lot structure is still to be determined, but the aim is to design a framework for the provision of all Communications Solutions and Telephony required within the Public Sector. \nPLEASE NOTE THIS PRE-MARKET ENGAGEMENT ONLY - THIS IS NOT A CALL FOR COMPETITION AT THIS STAGE.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1016794753",
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PYCX-4938-CCHM",
      "name": "Kent County Council trading as Procurement Services",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ46",
        "country": "GB",
        "locality": "West Malling",
        "postalCode": "ME19 4YT",
        "countryName": "United Kingdom",
        "streetAddress": "1 Abbey Wood Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYCX-4938-CCHM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Julie Cripps",
        "email": "office@csltd.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "016426-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/016426-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-02-24T12:05:51Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-03-06T23:59:59+00:00",
        "description": "The purpose of this engagement is to:\nUnderstand market capability and capacity\nInform the development of the specification and pricing mechanism\nExplore innovate solutions\nIdentify potential risks and delivery models.\nSuppliers are invited to participate in the following activities:\nOnline Questionnaire"
      }
    ]
  },
  "initiationType": "tender"
}

{
  "id": "016210-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-02-23T16:05:51Z",
  "ocid": "ocds-h6vhtk-065a6d",
  "buyer": {
    "id": "GB-PPON-PYCX-4938-CCHM",
    "name": "Kent County Council trading as Procurement Services"
  },
  "tender": {
    "id": "Y26015",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00",
          "maxExtentDate": "2030-08-31T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "32412000",
            "scheme": "CPV",
            "description": "Communications network"
          },
          {
            "id": "32412100",
            "scheme": "CPV",
            "description": "Telecommunications network"
          },
          {
            "id": "32500000",
            "scheme": "CPV",
            "description": "Telecommunications equipment and supplies"
          },
          {
            "id": "32510000",
            "scheme": "CPV",
            "description": "Wireless telecommunications system"
          },
          {
            "id": "32520000",
            "scheme": "CPV",
            "description": "Telecommunications cable and equipment"
          },
          {
            "id": "32521000",
            "scheme": "CPV",
            "description": "Telecommunications cable"
          },
          {
            "id": "32522000",
            "scheme": "CPV",
            "description": "Telecommunications equipment"
          },
          {
            "id": "32523000",
            "scheme": "CPV",
            "description": "Telecommunications facilities"
          },
          {
            "id": "32524000",
            "scheme": "CPV",
            "description": "Telecommunications system"
          },
          {
            "id": "32530000",
            "scheme": "CPV",
            "description": "Satellite-related communications equipment"
          },
          {
            "id": "32531000",
            "scheme": "CPV",
            "description": "Satellite communications equipment"
          },
          {
            "id": "32570000",
            "scheme": "CPV",
            "description": "Communications equipment"
          },
          {
            "id": "32571000",
            "scheme": "CPV",
            "description": "Communications infrastructure"
          },
          {
            "id": "32572000",
            "scheme": "CPV",
            "description": "Communications cable"
          },
          {
            "id": "32572100",
            "scheme": "CPV",
            "description": "Communications cable with multiple electrical conductors"
          },
          {
            "id": "32572200",
            "scheme": "CPV",
            "description": "Communications cable with coaxial conductors"
          },
          {
            "id": "32572300",
            "scheme": "CPV",
            "description": "Communications cable for special applications"
          },
          {
            "id": "32573000",
            "scheme": "CPV",
            "description": "Communications control system"
          },
          {
            "id": "32581000",
            "scheme": "CPV",
            "description": "Data-communications equipment"
          },
          {
            "id": "45232332",
            "scheme": "CPV",
            "description": "Ancillary works for telecommunications"
          },
          {
            "id": "45314000",
            "scheme": "CPV",
            "description": "Installation of telecommunications equipment"
          },
          {
            "id": "48219700",
            "scheme": "CPV",
            "description": "Communications server software package"
          },
          {
            "id": "48511000",
            "scheme": "CPV",
            "description": "Desktop communications software package"
          },
          {
            "id": "50300000",
            "scheme": "CPV",
            "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment"
          },
          {
            "id": "50330000",
            "scheme": "CPV",
            "description": "Maintenance services of telecommunications equipment"
          },
          {
            "id": "50331000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of telecommunications lines"
          },
          {
            "id": "50332000",
            "scheme": "CPV",
            "description": "Telecommunications-infrastructure maintenance services"
          },
          {
            "id": "50333000",
            "scheme": "CPV",
            "description": "Maintenance services of radio-communications equipment"
          },
          {
            "id": "51300000",
            "scheme": "CPV",
            "description": "Installation services of communications equipment"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          },
          {
            "id": "64200000",
            "scheme": "CPV",
            "description": "Telecommunications services"
          },
          {
            "id": "64225000",
            "scheme": "CPV",
            "description": "Air-to-ground telecommunications services"
          },
          {
            "id": "64227000",
            "scheme": "CPV",
            "description": "Integrated telecommunications services"
          },
          {
            "id": "72212511",
            "scheme": "CPV",
            "description": "Desktop communications software development services"
          }
        ]
      }
    ],
    "title": "Communications Solution and Telephony",
    "value": {
      "currency": "GBP",
      "amountGross": 50000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The framework agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this framework agreement may be provided as a direct purchase or via a lease agreement.\nProcurement Services are looking to create a local and national framework for the provision of Communications Solution and Telephony Framework. This questionnaire is designed to understand supplier and customer experiences, challenges, and expectations regarding Communications Solutions and Telephony frameworks. Your responses will help us design a framework that meets the needs of suppliers and customers to improve the procurement and delivery experience for Communications Solutions and Telephony services across all areas within the Public Sector.\nScope and Lot structure is still to be determined, but the aim is to design a framework for the provision of all Communications Solutions and Telephony required within the Public Sector. \nPLEASE NOTE THIS PRE-MARKET ENGAGEMENT ONLY - THIS IS NOT A CALL FOR COMPETITION AT THIS STAGE.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-West-Malling:-Communications-network./X5J2277486\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/X5J2277486",
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PYCX-4938-CCHM",
      "name": "Kent County Council trading as Procurement Services",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ46",
        "country": "GB",
        "locality": "West Malling",
        "postalCode": "ME19 4YT",
        "countryName": "United Kingdom",
        "streetAddress": "1 Abbey Wood Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYCX-4938-CCHM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Julie Cripps",
        "email": "office@csltd.org.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "016210-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/016210-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-02-23T16:05:51Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-03-06T23:59:59+00:00",
        "description": "The purpose of this engagement is to:\nUnderstand market capability and capacity\nInform the development of the specification and pricing mechanism\nExplore innovate solutions\nIdentify potential risks and delivery models.\nSuppliers are invited to participate in the following activities:\nOnline Questionnaire"
      }
    ]
  },
  "initiationType": "tender"
}