Find a TenderAwarded
Published 25 Sept 2024, 16:49 BST

Official UK procurement notice

Communal Cleaning Services · UK public procurement notice

Official notice

Authority: whg·Consortium: 2 public authorities

3 lotsServicesOpen procedureSME suitable
Published estimate£8,761,000total for 3 lots
Submissions closed 29 Oct 2024awarded 31 Mar 2025
Awarded to Pinnacle FM Ltd, S J Cleaning (Midlands) Limited3 awards

What is being bought3 lots · detail below

Published requirement description

Lot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.

CPV: Building-cleaning services · Office cleaning services · Window-cleaning services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£8,761,000 together) · same evaluation weights on every lot
Lot #1Communal Cleaning ServicesAwardedPublished value£7,615,000
Delivery: West Midlands
Variant bids: not allowed
Lot #2External Window Cleaning ServicesPublished value£499,000

Lot 2 - External Window Cleaning Services

Routine Planned Cyclical Services shall include:

The cleaning of external communal windows only at certain Sites/Premises; external communal windows and individual dwelling windows at certain Sites/Premises; and external and internal windows at the Client’s Head Office and Stores Sites/Premises.

Reactive Optional Services may include:

The thorough cleaning of external balconies to some individual dwellings including the balustrade, walls and decking; Any other tasks not deemed as a Routine Planned Cyclical Service and is to be carried out on the specific instructions of the Contract Administrator

For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” www.housingprocurement.com ↗. Technical issues should be reported to suppliersupport.proactisservicedesk.com ↗ or [email protected].

The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.

The successful bidder will be expected to obtain the following insurances if not already held:

Employer’s Liability £10m; Public Liability £10m; Product Liability £10m.

The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply

Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

Delivery: West Midlands
Variant bids: not allowed
Lot #3Office & Stores Cleaning ServicesPublished value£647,000

Lot 3 - Office & Stores Cleaning Services

Routine Planned Cyclical Services will include:

The thorough cleaning of all communal workspaces, offices, meeting rooms, stores, landings, break-out areas, lobby/entrances, kitchens, washrooms etc. including all desk and cupboard surfaces, doors, glass, ironmongery, door-mats, stairs-cases (including underneath staircases), walls, woodwork, ceilings, light fittings, sockets, skirting, architrave, boards, ledges, switches and panels and the emptying of bins etc.

For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” www.housingprocurement.com ↗. Technical issues should be reported to suppliersupport.proactisservicedesk.com ↗ or [email protected].

The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.

The successful bidder will be expected to obtain the following insurances if not already held:

Employer’s Liability £10m; Public Liability £10m; Product Liability £10m

The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply

Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.

Delivery: West Midlands
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
25 Sept 2024, 16:49 BST
Last source update
3 Apr 2025, 09:55 BST
Award evaluation window
29 Oct 2024 – …
Authority reference
DN735228
FTS notice number
2025/S 000-012689
Classification (CPV)
Building-cleaning servicesOffice cleaning servicesWindow-cleaning services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-04a2e5 Find a Tender

Publisher note: The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
29 Oct 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
29 Oct 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Oct 2024 → 3 Apr 2025 · 3 dates
  1. Submission deadline
    29 Oct 2024, 12:00 GMT
  2. Bids opened
    29 Oct 2024, 12:00 GMT
  3. Notice published
    3 Apr 2025, 09:55 BST

Notice history

2 events · 2 releases on Find a Tender · since 3 Apr 2025
  1. Status changed to complete
    3 Apr 2025, 09:55 BST
  2. Buyer details updated
    3 Apr 2025, 09:55 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £9,174,2453 contracts exc. VAT
Bids received 84 from SMEs
Contracts signed 3latest 31 Mar 2025
Awarded toValueDateStatus
Lot 1 · Communal Cleaning Services3 awards
Pinnacle FM Ltd£7,721,316 †—Awarded
S J Cleaning (Midlands) LimitedSMEExternal Window Cleaning Services£541,286 †—Awarded
Pinnacle FM LtdOffice and Stores Cleaning Services£911,643 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Communal Cleaning Services8bids · 8 electronic4——

Contracting authority & participating public bodies

2 public bodies on the notice

whg

Contracting authorityBody governed by public lawHousing and community amenities 100 Hatherton Street, Walsall, West Midlands, WS1 1ABContact name, email, phone

Consortium members and other public bodies

  • Walsall Housing Group Limited (whg)Contracting authorityBody governed by public lawHousing and community amenities Walsall, West MidlandsContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London
  • The Royal Court of JusticeReview body London

Bidders & participating suppliers

3 commercial parties on the notice
  • Pinnacle FM LimitedAwarded supplier 8th Floor Holburn Tower, 137-144 High Holborn, London, West Midlands, WC1V 6PLContact email, phone
  • Pinnacle FM LimitedAwarded supplier 8th Floor Holborn Tower, 137-144 High Holborn, London, West Midlands, WC1V 6PLContact email, phone
  • S J Cleaning (Midlands) LimitedAwarded supplier 47 Rosemary Hill Road, Little Aston, Sutton Coldfield, Birmingham, West Midlands, B74 4HJContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.