Official UK procurement notice
Communal Cleaning Services · UK public procurement notice
Authority: whg·Consortium: 2 public authorities
What is being bought3 lots · detail below
Published requirement descriptionLot 1 Communal Cleaning Services; Lot 2 External Window Cleaning Services; Lot 3 Office and Stores Cleaning Services.
CPV: Building-cleaning services · Office cleaning services · Window-cleaning services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£8,761,000 together) · same evaluation weights on every lotLot #1Communal Cleaning ServicesAwardedPublished value£7,615,000
Lot #2External Window Cleaning ServicesPublished value£499,000
Lot 2 - External Window Cleaning Services
Routine Planned Cyclical Services shall include:
The cleaning of external communal windows only at certain Sites/Premises; external communal windows and individual dwelling windows at certain Sites/Premises; and external and internal windows at the Client’s Head Office and Stores Sites/Premises.
Reactive Optional Services may include:
The thorough cleaning of external balconies to some individual dwellings including the balustrade, walls and decking; Any other tasks not deemed as a Routine Planned Cyclical Service and is to be carried out on the specific instructions of the Contract Administrator
For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” www.housingprocurement.com ↗. Technical issues should be reported to suppliersupport.proactisservicedesk.com ↗ or [email protected].
The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.
The successful bidder will be expected to obtain the following insurances if not already held:
Employer’s Liability £10m; Public Liability £10m; Product Liability £10m.
The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply
Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.
Lot #3Office & Stores Cleaning ServicesPublished value£647,000
Lot 3 - Office & Stores Cleaning Services
Routine Planned Cyclical Services will include:
The thorough cleaning of all communal workspaces, offices, meeting rooms, stores, landings, break-out areas, lobby/entrances, kitchens, washrooms etc. including all desk and cupboard surfaces, doors, glass, ironmongery, door-mats, stairs-cases (including underneath staircases), walls, woodwork, ceilings, light fittings, sockets, skirting, architrave, boards, ledges, switches and panels and the emptying of bins etc.
For all lots please refer to section 5.0 in the ITT for Instructions to Potential Suppliers & Conditions of Participation. The Authority is managing this procurement process through the whg Pro-Contract “Housing Procurement Portal” www.housingprocurement.com ↗. Technical issues should be reported to suppliersupport.proactisservicedesk.com ↗ or [email protected].
The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.
The successful bidder will be expected to obtain the following insurances if not already held:
Employer’s Liability £10m; Public Liability £10m; Product Liability £10m
The Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the Contract. The incumbent supplier has advised that it does apply
Where a potential supplier fails Part 2 of the Selection Questionnaire for Mandatory and Discretionary Exclusion Criteria, or Part 3, this shall result in their tender submission being rejected and the remainder of their submission shall not be evaluated. The Authority will advise the potential supplier that their tender has been excluded.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 25 Sept 2024, 16:49 BST
- Last source update
- 3 Apr 2025, 09:55 BST
- Award evaluation window
- 29 Oct 2024 – …
- Authority reference
DN735228- FTS notice number
2025/S 000-012689- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a2e5Find a Tender
Publisher note: The contracts (Lot 1, 2 and 3) are expected to commence on 1st April 2025 and will be for a period of three (3) years until 31st March 2028, with the option to extend, subject to satisfactory performance and in line with the contract conditions, for up to a further five (5) years until 31st March 2033.
How it was run
Official notice- Submission deadline
- 29 Oct 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 29 Oct 2024, 12:00 GMT
Timeline
29 Oct 2024 → 3 Apr 2025 · 3 dates- Submission deadline29 Oct 2024, 12:00 GMT
- Bids opened29 Oct 2024, 12:00 GMT
- Notice published3 Apr 2025, 09:55 BST
Notice history
2 events · 2 releases on Find a Tender · since 3 Apr 2025- Status changed to complete3 Apr 2025, 09:55 BST
- Buyer details updated3 Apr 2025, 09:55 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Communal Cleaning Services3 awards | |||
| Pinnacle FM Ltd | £7,721,316 † | — | Awarded |
| S J Cleaning (Midlands) LimitedSMEExternal Window Cleaning Services | £541,286 † | — | Awarded |
| Pinnacle FM LtdOffice and Stores Cleaning Services | £911,643 † | — | Awarded |
Contracts
Contract 012689-2025-1 · Pinnacle FM Ltd
- Signed
- 31 Mar 2025
- Value
- £7,721,316
- Status
- active
External Window Cleaning Services · S J Cleaning (Midlands) LimitedSME
- Signed
- 31 Mar 2025
- Value
- £541,286
- Status
- active
Office and Stores Cleaning Services · Pinnacle FM Ltd
- Signed
- 31 Mar 2025
- Value
- £911,643
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Communal Cleaning Services | 8bids · 8 electronic | 4 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Walsall Housing Group Limited (whg)Contracting authorityBody governed by public lawHousing and community amenities
Dispute resolution & review bodies
- Royal Courts of JusticeReview body
- The Royal Court of JusticeReview body
Bidders & participating suppliers
3 commercial parties on the notice- Pinnacle FM LimitedAwarded supplier
- Pinnacle FM LimitedAwarded supplier
- S J Cleaning (Midlands) LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.