CN250238 - Homecare · UK public procurement notice

Lot 1 Homecare for Adult Services provides practical, day-to-day to care and support to help Individuals over the age of 18 years of age remain safe, independent, and well in their own homes. It covers essential personal care tasks such as washing, dressing, grooming, continence care and oral hygiene and helps those who require assistance with personal daily living activities but do not require clinical interventions delivered by health professionals.

Suppliers may support with medication prompting and other basic health related tasks where these are ancillary to social care needs, while all clinical or prescribed treatments remain the responsibility of NHS services. The lot also includes assistance with nutrition and hydration, meal preparation, and help with eating and drinking, alongside evening and night settling routines. Wider support extends to safeguarding awareness, community access, essential errands, and maintaining a habitable home environment through light domestic tasks carried out as part of a regulated care call. Carers are expected to follow all manual handling and equipment plans and to identify early signs of health deterioration, ensuring timely referrals to health professionals and notifications to the Council.

Lot 2 - Community Support Services for Children provides personalised, flexible care and community-based support for Disabled Children and Young People aged 0-18, enabling them to live safely at home, develop skills, and participate fully in family and community life. The service includes regulated personal care, delegated health tasks, behaviour support, support with daily routines, and assistance with accessing education, leisure, and community activities. Support is delivered across three levels - Standard, Complex, and Crisis based on assessed need, and may include daytime, evening, weekend, or overnight provision.

Suppliers must deliver care in line with each child's Child/Young Person Plan, operate within CQC regulatory requirements for Disabled Children and Young People's personal care, and work closely with families, Social Workers, schools, and health professionals to promote independence, safeguard wellbeing, and achieve meaningful outcomes. The service places the child's voice, dignity, and aspirations at the centre of planning, and plays a key role in early intervention, preventing family breakdown, and preparing young people effectively for adulthood.

Lot 1 Additional Service - Care and Support in the Prison Setting delivers essential personal care and support to Prisoners within the Sheppey Prison Cluster (HMP Elmley, HMP Standford Hill and HMP Swaleside), helping Individuals to maintain independence and dignity whilst in custody. The service focuses on regulated social care tasks aligned to assessed Care Act needs, including personal care, mobility support, nutrition, continence care, and safe daily living, delivered exclusively as doublehanded care to ensure safety and compliance within a secure environment. Care/Support Workers must complete full HMPPS vetting and prison-specific training, operate within restricted access times, and work in close partnership with the KCC Social Care Prison Team and the onsite Healthcare Supplier, who remain responsible for clinical and medical tasks. Suppliers are required to deliver up to 98 block hours of care each week and the service supports continuity, safety, and wellbeing under highly controlled conditions and ensures that vulnerable Adults in custody receive the same standard of social care as those in the community.

As the service delivery location for Care and Support in the Prison Setting is fixed, and the planned annual spend is £125,269, it would not be desirable or practical for more than one Supplier to deliver the service within the prison environment. It is proposed that a single block contract is awarded to one Supplier by either mini competition or direct award.

Only Providers who are successful for Lot 1 - Homecare for Adult Services and express an interest in providing the Additional Service, will be able to tender for this service.