Find a TenderAwarded
Published 5 Jul 2024, 14:49 BST

Official UK procurement notice

Cloud Based CRM System · UK public procurement notice

Official notice

Authority: United Kingdom Atomic Energy Authority

GoodsOpen procedureSME suitable
Published estimate£220,000exc. VAT36.4% above published estimate
Submissions closed 6 Aug 2024awarded 13 Jan 2025
Awarded to Prodo Digital Marketing Ltd

What is being bought

Published requirement description

The UKAEA is competed for a CRM solution that required minimal configuration.

The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.

Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.

Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation.

  • Recurrence: 5 years

CPV: Customer Relation Management software package

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£220,000
Delivery: UK, South East · Culham
Extensions: 2+2+1 = 5 years · 2+2+1= 5 yearsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70
  • Price: 30%
Conditions of participation3
  • Suitability

    Refer to Procurement Documents for information.

  • Economic & financial standing

    Refer to Procurement Documents for information.

    Minimum: Refer to Procurement Documents for information.
  • Technical & professional ability

    Refer to Procurement Documents for information.

    Minimum: Refer to Procurement Documents for information.
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 5 years
First published
5 Jul 2024, 14:49 BST
Last source update
6 Feb 2025, 12:16 GMT
Award evaluation window
6 Aug 2024 – …
Authority reference
T/GW/041/24
FTS notice number
2025/S 000-003948
Classification (CPV)
Customer Relation Management software package
Delivery area
UKSouth East (UKJ)
Official registry OCID
ocds-h6vhtk-047b31 Find a Tender
Contract terms
Performance terms

Refer to Procurement Documents for information.

Review and risk notes
Review procedure

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.

This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.

If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Any such action must be brought promptly.

(generally within 3 months).

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
6 Aug 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
6 Aug 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Aug 2024 → 6 Feb 2025 · 4 dates
  1. Submission deadline
    6 Aug 2024, 12:00 BST
  2. Bids opened
    6 Aug 2024, 12:00 BST
  3. Bids must remain valid until
    5 Nov 2024, 23:59 GMT
  4. Notice published
    6 Feb 2025, 12:16 GMT

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    6 Feb 2025, 12:16 GMT
Published amendments (2)

The value is clarified. Total for contract including all extensions over five years and mobilisation is £340,000 including VAT. £60,00 per annum including VAT to cover all users and £40,000 including VAT for mobilisation costs. Although this is an estimate only, bids significantly over this sum should not be submitted. The closing date has also been extended to mid day of the 20/08/24.

The value is clarified. Total for contract including all extensions over five years and mobilisation is £340,000 including VAT. £60,00 per annum including VAT to cover all users and £40,000 including VAT for mobilisation costs. Although this is an estimate only, bids significantly over this sum should not be submitted. The closing date has also been extended to mid day of the 20/08/24.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £300,0001 contract exc. VAT
Bids received 1818 from SMEs
Contracts signed 1latest 13 Jan 2025
Awarded toValueDateStatus
Prodo Digital Marketing Ltd£300,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
18bids · 18 electronic · 18 from abroad18——

Contracting authority & participating public bodies

United Kingdom Atomic Energy Authority

Contracting authorityBody governed by public lawFusion Research N/A Culham Campus, Abingdon, UK, OX14 3DBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • UK Atomic Energy AuthorityMediation bodyReview bodyReview contact point Abingdon

Bidders & participating suppliers

1 commercial party on the notice
  • Prodo Digital Marketing LtdAwarded supplier Little Heath Road, The Stables, Chester, UK, ch37dwContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.