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Published 25 Aug 2026, 10:46 BST

Official UK procurement notice

Cleveland Victim Support and Restorative Justice Service

Official notice

Authority: The Office of the Police and Crime Commissioner for Cleveland (Police & fire)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Sectors: Community & Cultural Services (98) Delivery: North East (UKC)
Published estimate£2,373,600≈ £1.2m / year · £2,848,320 inc. VAT
Submissions closed 2 Oct 2026
Contract term 2 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The Police and Crime Commissioner (PCC) for Cleveland is committed to ensuring that victims of crime and anti-social behaviour (ASB) receive timely, high-quality support that helps them cope with and recover from the impact of harm experienced. In addition, the PCC is committed to ensuring that victims have access to high-quality restorative justice opportunities at any stage of their journey where appropriate. These commitments are embedded in the 2024 – 2029 Police and Crime Plan through priorities to ‘Ensure the right support for victims and vulnerable people’ and to ‘Tackle offending and re-offending.’

This requirements is for a joint Victim Support and Restorative Justice Service across the Cleveland Police force area – which includes the local authority areas of Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton on Tees. The service will provide a seamless, integrated pathway that combines universal victim support, needs assessment, emotional and practical assistance, and restorative justice opportunities within a single service model.

The service will be victim-centred, trauma-informed, accessible, proportionate to need, and focused on achieving positive outcomes for victims whilst ensuring effective management of increasing demand.

  • How the procedure runs: Two stage process comprising Stage 1 - Participation and ITT Stage Stage 2 - Presentation Stage
  • No preliminary market engagement: UK2 notice published but not able to link. Notice Identifier: 2026/S 000-050544

CPV: Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrsSMEVCSEPublished value£2,373,600
Contract period: 1 Apr 2027 – 31 Mar 2029 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £2,373,600 exc. VAT · £2,848,320 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: Optional 2 x 12 month extension periods
98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published award criteria (2)
  • Social Value
  • Quality

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Aug 2026, 10:46 BST
Last source update
25 Aug 2026, 10:46 BST
Award evaluation window
Submission end – 20 Nov 2026
Authority reference
CPC-0002293
FTS notice number
2026/S 000-080727
Latest notice
Tender notice (UK4)
Classification (CPV)
Other community, social and personal services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-06eb47 Find a Tender
How it runs

Two stage process comprising

Stage 1 - Participation and ITT Stage

Stage 2 - Presentation Stage

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
2 Oct 2026, 10:00 BST
Clarification deadline
21 Sept 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All submission to be made via the Atamis e-tendering portal

atamis-7459.my.site.com/s/Welcome ↗

Timeline

25 Aug 2026 → 1 Apr 2027 · 5 dates
  1. Tender notice published62 days ago
    25 Aug 2026, 10:46 BST
  2. Clarification questions by35 days ago
    21 Sept 2026, 17:00 BST
  3. Submission deadline24 days ago
    2 Oct 2026, 10:00 BST
  4. Today
    26 Oct 2026
  5. Award decision expected byin 25 days
    20 Nov 2026, 23:59 GMT
  6. Contract startsin 156 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    25 Aug 2026, 10:46 BST
    UK4

Contracting authority & participating public bodies

Office of the Police and Crime Commissioner for Cleveland

Contracting authorityPublic authority - sub-central government GB-PPON: PWRJ-9675-VWVL St Marks House, St Marks Court, Stockton on Tees, TS17 6QW, United Kingdom, Stockton-On-Tees, North East, TS17 6QWContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender