Find a TenderAwardedContract details notice
Published 30 Jun 2025, 12:26 BST

Official UK procurement notice

CLEANING SERVICES FOR COMMUNAL AREAS & WASTE MANAGEMENT SERVICES

Official notice

Authority: Radius Housing Association (Housing)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£8,000,000≈ £2.7m / year · £8,000,000 inc. VAT20% above published estimate
Submissions closed 4 Aug 2025awarded 29 Oct 2025
Awarded to THE MOUNT CHARLES GROUP LTD
Contract term 3 yrsends 30 Sept 2028 · up to 30 Sept 2030 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

The Contract is for the provision of Cleaning and Waste Management Services as fully described in Document 2 Service Information.

It is the intention of Radius Housing to award a contract to a single provider for the service which includes:

  • Cleaning of communal areas including entrances, hallways, corridors, lifts, driveways, paths and bin stores.
  • Cleaning of offices and;
  • Adhoc specialist clean
  • Adhoc domestic cover
  • Waste management services

The Service Information defines the cleaning tasks to be undertaken and the frequency at which these tasks are to be completed at each site. It is for the contractor to determine the amount of time needed

each period to deliver the services specified.

Details of individual properties, the frequency of cleaning and the facilities available is set out in the Service Information (Document 2) and the Asset List included in the Pricing Document.

  • Not divided into lots: Radius have considered the use of Lots for this contract but do not believe the use of Lots are suitable in this instance as a priority for the Association is to create internal efficiencies in the management of this and similar contracts.
  • How the procedure runs: This Competitive Flexible shall consist of an initial stage where tenderers will submit their Conditions of Participation, and their quality and cost (Award Stage) offer. The Contracting Authority may award the procurement competition to the Most Advantageous Tender after the assessment of this initial stage. However, the Contracting Authority reserves the right at its sole discretion to conduct further price only stages and to issue refined service or contract information. Revised Pricing will be assessed and will be combined with the Quality scores to provide a new Most Advantageous Tender. The Contracting Authority also reserves the right at its sole discretion following the completion of the evaluation of all responses and the identification of the Most Advantageous Tender according to the award criteria to enter dialogue with the most advantageous tenderer in order to refine elements of the contract, service, specification, social value offer, sustainability and or cost prior to the execution of the contract.

CPV: Bin-cleaning services · Building-cleaning services · Office cleaning services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£8,000,000
Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs) · up to 30 Sept 2030 with extensionsValue: £8,000,000 exc. VAT · £8,000,000 inc. VAT
Delivery: Northern IrelandEligibility: SME eligibleVCSE eligible
Extensions: 2 optional extensions of 12 months
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As described in the tender documents

  • Technical & professional ability

    As described in the tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 25%Price: 65%Social value: 10%
Published sub-criteria (7)
  • Contract Mobilisation and Implementation: 10%
  • Service Delivery: 8%
  • Performance Measurement and Performance Management: 7%
  • Scheme 3 Year Evaluation Sum: 40%
  • Schedule of Rates Evaluation Sum: 20%
  • Hourly Rate Evaluation Sum: 5%
  • Provision of Social Value: 10%
Published award criteria (7)
  • Contract Mobilisation and Implementation
  • Service Delivery
  • Performance Measurement and Performance Management
  • Provision of Social Value
  • Scheme 3 Year Evaluation Sum
  • Schedule of Rates Evaluation Sum
  • Hourly Rate Evaluation Sum
Conditions of participation2
  • Economic & financial standing

    As described in the tender documents

  • Technical & professional ability

    As described in the tender documents

What this means for your bid
  • Price carries 65 of 100 points: a 10% discount moves about 6.5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Jun 2025, 12:26 BST
Last source update
15 Jun 2026, 11:03 BST
Award evaluation window
Submission end – 29 Aug 2025
Authority reference
RAD162
FTS notice number
2025/S 000-036065
Latest notice
Contract details notice (UK7)
Classification (CPV)
Bin-cleaning servicesBuilding-cleaning servicesOffice cleaning services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-0555ca Find a Tender
How it runs

This Competitive Flexible shall consist of an initial stage where tenderers will submit their Conditions of Participation, and their quality and cost (Award Stage) offer. The Contracting Authority may award the procurement competition to the Most Advantageous Tender after the assessment of this initial stage. However, the Contracting Authority reserves the right at its sole discretion to conduct further price only stages and to issue refined service or contract information. Revised Pricing will be assessed and will be combined with the Quality scores to provide a new Most Advantageous Tender. The Contracting Authority also reserves the right at its sole discretion following the completion of the evaluation of all responses and the identification of the Most Advantageous Tender according to the award criteria to enter dialogue with the most advantageous tenderer in order to refine elements of the contract, service, specification, social value offer, sustainability and or cost prior to the execution of the contract.

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
4 Aug 2025, 12:00 BST
Clarification deadline
28 Jul 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Via etenders NI etendersni.gov.uk ↗

Timeline

30 Jun 2025 → 15 Jun 2026 · 8 dates
  1. Tender notice published
    30 Jun 2025, 12:26 BST
  2. Clarification questions by
    28 Jul 2025, 12:00 BST
  3. Submission deadline
    4 Aug 2025, 12:00 BST
  4. Award decision expected by
    29 Aug 2025, 23:59 BST
  5. Contract starts385 days ago
    1 Oct 2025, 00:00 BST
  6. Assessment summaries sent357 days ago
    29 Oct 2025
  7. Standstill ends347 days ago
    7 Nov 2025, 23:59 GMT
  8. Latest notice published128 days ago
    15 Jun 2026, 11:03 BST

Notice history

7 events · 3 releases on Find a Tender · since 30 Jun 2025
  1. Tender notice published
    30 Jun 2025, 12:26 BST
    UK4
  2. Contract award notice published
    29 Oct 2025, 16:26 GMT
    UK6
  3. Status changed to complete
    29 Oct 2025, 16:26 GMT
  4. Buyer details updated
    29 Oct 2025, 16:26 GMT
  5. Contract signature expected
    10 Nov 2025, 23:59 GMT
    scheduled
  6. Contract details notice published
    15 Jun 2026, 11:03 BST
    UK7
  7. Procurement method changed
    15 Jun 2026, 11:03 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £8,000,0001 award exc. VAT
Bids received 41 from SMEs
Named bidders 4published on the award notice
Contracts signed 1latest 14 Apr 2026
Awarded toValueDateStatus
THE MOUNT CHARLES GROUP LTD1 Jan 2026 – 31 Dec 2028 · up to 31 Dec 2030Extensions: 2 optional extensions of 12 months£8,000,00029 Oct 2025Awarded

Contracts

  • Contract 1 · THE MOUNT CHARLES GROUP LTD

    Signed
    14 Apr 2026
    Value
    £8,000,000
    Period
    1 May 2026 – 30 Apr 2029 · up to 30 Apr 2031 with extensions
    Status
    active
    Extensions
    2 optional extensions of 12 months
    3 agreed KPIs: Time - Total no of sites completed within programme · Responsive Tasks to time · Recalls to Quality Issues
    • Time - Total no of sites completed within programme
    • Responsive Tasks to time
    • Recalls to Quality Issues

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

RADIUS HOUSING ASSOCIATION LIMITED

Contracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations apply GB-COH: NP000169 · GB-PPON: PQTY-5785-DJHJ 3 - 7 Redburn Square, Holywood, Northern Ireland, BT18 9HZContact email

Consortium members and other public bodies

  • Radius Housing AssociationContracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations applyGB-PPON: PQTY-5785-DJHJ Holywood, Northern IrelandContact email

Bidders & participating suppliers

4 commercial parties on the notice · 1 awarded
  • BIDVEST NOONAN (UK) LIMITEDBidder / tendererGB-COH: 05049403GB-PPON: PVRJ-4889-YZZV 15 St Botolph Street, London, London, EC3A 7BB
  • OCS GROUP UK LIMITEDBidder / tendererGB-COH: 03056469GB-PPON: PNJD-4733-GTBJ New Century House, Ipswich, East of England, IP3 9SJ
  • RYAK CLEANING LIMITEDBidder / tendererGB-COH: NI658337GB-PPON: PNBM-3759-VXYH 9 Hillview Road, Belfast, Northern Ireland, BT14 7BT
  • THE MOUNT CHARLES GROUP LIMITEDAwarded supplierGB-COH: NI021840GB-PPON: PLJT-6546-QRPM Annon House 261 to 262 Ormeau Road, Belfast, Northern Ireland, BT7 3GGContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender