Find a TenderAwardedContract details notice
Published 10 Apr 2025, 16:12 BST

Official UK procurement notice

Richmond & Wandsworth Corporate Properties & Sheltered Housing Cleaning Services

Official notice

Authority: London Borough of Wandsworth (Local council)

3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£22,406,625envelope for 3 lots · £26,887,950 inc. VAT
Submissions closed 2 Jun 2025awarded 11 Nov 2025
Awarded to OCS Group UK Limited3 awards
Contract term 5 yrsends 30 Apr 2031 · up to 30 Mar 2035 with extensions · starts 1 May 2026

What is being bought3 lots · detail below

Published requirement description

Lot Description

1: Commercial Cleaning and Associated Services for Wandsworth Borough Council - £865,155.00 per annum

2: Commercial Cleaning and Associated Services for the London Borough of Richmond upon Thames - £1,297,733.00 per annum

3: Cleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council - £326,737.00 per annum

Total: £22,406,633 over full term of 9 years

  • The authority expects to re-tender this requirement around 17 Sept 2025, 23:59 BST.

CPV: Cleaning services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£22,406,625 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Commercial Cleaning and Associated Services for Wandsworth Borough CouncilAwardedRenewal 5 yrsSMEVCSEPublished value£7,786,395

Contract covers corporate sites in Wandsworth. The contract does not cover externally managed Wandsworth services such as leisure centres and libraries, these are provided by the relevant contractor.

Contract period: 1 May 2026 – 30 Apr 2031 (5 yrs) · up to 30 Mar 2035 with extensionsValue: £7,786,395 exc. VAT · £9,343,674 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 5 + 2 + 2Authority reference: 1
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.

  • Technical & professional ability

    Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.

Lot #2Commercial Cleaning and Associated Services for the London Borough of RichmondAwardedRenewal 5 yrsSMEVCSEPublished value£11,679,597

Contract covers corporate sites in Richmond, including Council-run service sites (libraries etc) in Richmond.

Contract period: 1 May 2026 – 30 Apr 2031 (5 yrs) · up to 30 Mar 2035 with extensionsValue: £11,679,597 exc. VAT · £14,015,516 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 5 + 2 + 2Authority reference: 2
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.

  • Technical & professional ability

    Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.

Lot #3Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - WandsworthAwardedRenewal 5 yrsSMEVCSEPublished value£2,940,633

Contract covers cleaning to Sheltered Housing Blocks, Aged Person's Dwellings and Homeless Persons Unit on Council Housing Estates and associated services.

Contract period: 1 May 2026 – 30 Apr 2031 (5 yrs) · up to 30 Mar 2035 with extensionsValue: £2,940,633 exc. VAT · £3,528,760 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 5 + 2 + 2Authority reference: 3
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.

  • Technical & professional ability

    Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 30%Price: 60%Social value: 10%
Published award criteria (3)
  • Price: 60% Price
  • Quality: 30% Quality
  • Social Value: 10% Social Value
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.

  • Technical & professional ability

    Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 17 Sept 2025
First published
10 Apr 2025, 16:12 BST
Last source update
2 Dec 2025, 09:49 GMT
Award evaluation window
Submission end – 14 Aug 2025
Authority reference
3313
FTS notice number
2025/S 000-014375
Latest notice
Contract details notice (UK7)
Classification (CPV)
Cleaning services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-0500ce Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
2 Jun 2025, 12:00 BST
Clarification deadline
26 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The procurement documents are available for unrestricted and full direct access, free of charge: lb-wandsworth.my.salesforce-sites.com ↗

Timeline

10 Apr 2025 → 1 May 2026 · 8 dates
  1. Tender notice published
    10 Apr 2025, 16:12 BST
  2. Clarification questions by
    26 May 2025, 12:00 BST
  3. Submission deadline
    2 Jun 2025, 12:00 BST
  4. Award decision expected by
    14 Aug 2025, 23:59 BST
  5. Assessment summaries sent339 days ago
    11 Nov 2025
  6. Standstill ends324 days ago
    25 Nov 2025, 23:59 GMT
  7. Latest notice published318 days ago
    2 Dec 2025, 09:49 GMT
  8. Contract starts168 days ago
    1 May 2026, 00:00 BST

Notice history

6 events · 4 releases on Find a Tender · since 10 Apr 2025
  1. Tender notice published
    10 Apr 2025, 16:12 BST
    UK4
  2. Tender notice published
    10 Apr 2025, 16:47 BST
    UK4
  3. Contract award notice published
    14 Nov 2025, 14:51 GMT
    UK6
  4. Status changed to complete
    14 Nov 2025, 14:51 GMT
  5. Contract details notice published
    2 Dec 2025, 09:49 GMT
    UK7
  6. Contract signature expected
    1 Mar 2026, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2025-04: 1 release · 10 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £18,100,0003 awards exc. VAT
Bids received 10
Named bidders 1published on the award notice
Contracts signed 3latest 24 Nov 2025
Awarded toValueDateStatus
Lot 1 · Commercial Cleaning and Associated Services for Wandsworth Borough Council1 award
OCS Group UK Limited +1 morejoint awardCommercial Cleaning and Associated Services for Wandsworth Borough Council – Lot 11 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years£6,900,00011 Nov 2025Awarded
Lot 2 · Commercial Cleaning and Associated Services for the London Borough of Richmond1 award
OCS Group UK Limited +1 morejoint awardCommercial Cleaning and Associated Services for London Borough of Richmond Upon Thames – Lot 21 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years£9,000,00011 Nov 2025Awarded
Lot 3 · Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - Wandsworth1 award
OCS Group UK LimitedCleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years£2,200,00011 Nov 2025Awarded

Contracts

  • Commercial Cleaning and Associated Services for Wandsworth Borough Council – Lot 1 · OCS Group UK Limited +1 more

    Signed
    24 Nov 2025
    Value
    £6,900,000
    Period
    1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
    Status
    active
    Extensions
    Extension Terms: allowable extension of 2 + 2 years
    3 agreed KPIs: Complete all allocated Works Orders Timeously · Attend emergency callouts within the contracted timescales · Receive, manage and respond to customer enquiries
    • Complete all allocated Works Orders Timeously, Achieve in excess of 95% of allocated work orders
    • Attend emergency callouts within the contracted timescales, 100% achievement
    • Receive, manage and respond to customer enquiries, Respond to 90% of enquiries within five working days.
  • Commercial Cleaning and Associated Services for London Borough of Richmond Upon Thames – Lot 2 · OCS Group UK Limited +1 more

    Signed
    24 Nov 2025
    Value
    £9,000,000
    Period
    1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
    Status
    active
    Extensions
    Extension Terms: allowable extension of 2 + 2 years
    3 agreed KPIs: Receive, manage and respond to customer enquiries · Complete all allocated Works Orders Timeously · Attend emergency callouts within the contracted timescales
    • Receive, manage and respond to customer enquiries, Respond to 90% of enquiries within five working days.
    • Complete all allocated Works Orders Timeously, Achieve in excess of 95% of allocated work orders
    • Attend emergency callouts within the contracted timescales, 100% achievement
  • Cleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council · OCS Group UK Limited

    Signed
    24 Nov 2025
    Value
    £2,200,000
    Period
    1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
    Status
    active
    Extensions
    Extension Terms: allowable extension of 2 + 2 years

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Commercial Cleaning and Associated Services for Wandsworth Borough Council1final-stage tenders · 7 at stage one00—
2 · Commercial Cleaning and Associated Services for the London Borough of Richmond1final-stage tenders · 7 at stage one00—
3 · Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - Wandsworth8final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Wandsworth

Contracting authorityPublic authority - sub-central government GB-PPON: PVLQ-8225-QVHT Town Hall, Wandsworth High Street,, London, London, SW18 2PUContact name, email, phone

Bidders & participating suppliers

3 commercial parties on the notice
  • OCS GROUP UK LIMITEDAwarded supplierGB-COH: 03056469 NEW CENTURY HOUSE, THE HAVENS, Ipswich, East of England, IP3 9SJContact email
  • ocs group uk limitedAwarded supplierGB-PPON: PNJD-4733-GTBJ NEW CENTURY HOUSE, THE HAVENS, Ipswich, East of England, IP3 9SJContact email
  • ocs group uk limitedAwarded supplierGB-PPON: PTJT-4926-ZGLJ NEW CENTURY HOUSE, THE HAVENS, Ipswich, East of England, IP3 9SJContact email

Official documents & specifications (8)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender