Official UK procurement notice
Richmond & Wandsworth Corporate Properties & Sheltered Housing Cleaning Services
Authority: London Borough of Wandsworth (Local council)
What is being bought3 lots · detail below
Published requirement descriptionLot Description
1: Commercial Cleaning and Associated Services for Wandsworth Borough Council - £865,155.00 per annum
2: Commercial Cleaning and Associated Services for the London Borough of Richmond upon Thames - £1,297,733.00 per annum
3: Cleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council - £326,737.00 per annum
Total: £22,406,633 over full term of 9 years
- The authority expects to re-tender this requirement around 17 Sept 2025, 23:59 BST.
CPV: Cleaning services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£22,406,625 together) · same conditions of participation on every lot · same evaluation weights on every lotLot #1Commercial Cleaning and Associated Services for Wandsworth Borough CouncilAwardedRenewalPublished value£7,786,395
Contract covers corporate sites in Wandsworth. The contract does not cover externally managed Wandsworth services such as leisure centres and libraries, these are provided by the relevant contractor.
- Economic & financial standing
Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.
- Technical & professional ability
Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.
Lot #2Commercial Cleaning and Associated Services for the London Borough of RichmondAwardedRenewalPublished value£11,679,597
Contract covers corporate sites in Richmond, including Council-run service sites (libraries etc) in Richmond.
- Economic & financial standing
Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.
- Technical & professional ability
Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.
Lot #3Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - WandsworthAwardedRenewalPublished value£2,940,633
Contract covers cleaning to Sheltered Housing Blocks, Aged Person's Dwellings and Homeless Persons Unit on Council Housing Estates and associated services.
- Economic & financial standing
Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.
- Technical & professional ability
Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price: 60% Price
- Quality: 30% Quality
- Social Value: 10% Social Value
- Economic & financial standing
Tenderers (or their guarantor) must meet all of the applicable minimum levels of financial standing for the Lot they are bidding for: 1. Annual turnover in the last financial year (adjusted pro rata if the FY is not 12 months) must be equal to or greater than 2 x estimated annual contract value. for the Lot they are bidding for, such estimated annual contract value being for. (a) D&B Risk Indicator must be three (3) or less. (b) D&B Failure score of fifty (50) or greater. (c) D&B current ratio of one (1) or greater. Insurance Tenderers must have, or commit to having prior to the Commencement Date, the following levels of insurance: Employer's (Compulsory) Liability Insurance = £10,000,000.00 Public Liability Insurance = £5,000,000.00 Please review the ITT for Financial Capacity details.
- Technical & professional ability
Technical Ability: Experience Tenderers must have experience over the last three (3) years of delivering services which are similar to the Services required under the Lot they are bidding for under this Procurement. Technical Ability: Subcontractors Evidence that it has experience of maintaining healthy supply chains and managing sub-contractor performance. Organisational standards: Tenderers to provide evidence of BICs accreditation and ISO 9001 certification. Risk Management Policy: Tenders to provide the Organisation Risk Management policy Complaints Process: Tenders to provide the complaints process suitable for the Lot/s they are responding to.
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 17 Sept 2025
- First published
- 10 Apr 2025, 16:12 BST
- Last source update
- 2 Dec 2025, 09:49 GMT
- Award evaluation window
- Submission end – 14 Aug 2025
- Authority reference
3313- FTS notice number
2025/S 000-014375- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0500ceFind a Tender
How it was run
Official notice- Submission deadline
- 2 Jun 2025, 12:00 BST
- Clarification deadline
- 26 May 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The procurement documents are available for unrestricted and full direct access, free of charge: lb-wandsworth.my.salesforce-sites.com ↗
Timeline
10 Apr 2025 → 1 May 2026 · 8 dates- Tender notice published10 Apr 2025, 16:12 BST
- Clarification questions by26 May 2025, 12:00 BST
- Submission deadline2 Jun 2025, 12:00 BST
- Award decision expected by14 Aug 2025, 23:59 BST
- Assessment summaries sent339 days ago11 Nov 2025
- Standstill ends324 days ago25 Nov 2025, 23:59 GMT
- Latest notice published318 days ago2 Dec 2025, 09:49 GMT
- Contract starts168 days ago1 May 2026, 00:00 BST
Notice history
6 events · 4 releases on Find a Tender · since 10 Apr 2025- Tender notice published10 Apr 2025, 16:12 BSTUK4
- Tender notice published10 Apr 2025, 16:47 BSTUK4
- Contract award notice published14 Nov 2025, 14:51 GMTUK6
- Status changed to complete14 Nov 2025, 14:51 GMT
- Contract details notice published2 Dec 2025, 09:49 GMTUK7
- Contract signature expected1 Mar 2026, 23:59 GMTscheduled
Routine re-releases (4)
- 2025-04: 1 release · 10 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Commercial Cleaning and Associated Services for Wandsworth Borough Council1 award | |||
| OCS Group UK Limited +1 morejoint awardCommercial Cleaning and Associated Services for Wandsworth Borough Council – Lot 11 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years | £6,900,000 | 11 Nov 2025 | Awarded |
| Lot 2 · Commercial Cleaning and Associated Services for the London Borough of Richmond1 award | |||
| OCS Group UK Limited +1 morejoint awardCommercial Cleaning and Associated Services for London Borough of Richmond Upon Thames – Lot 21 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years | £9,000,000 | 11 Nov 2025 | Awarded |
| Lot 3 · Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - Wandsworth1 award | |||
| OCS Group UK LimitedCleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035Extensions: Extension Terms: allowable extension of 2 + 2 years | £2,200,000 | 11 Nov 2025 | Awarded |
Contracts
Commercial Cleaning and Associated Services for Wandsworth Borough Council – Lot 1 · OCS Group UK Limited +1 more
- Signed
- 24 Nov 2025
- Value
- £6,900,000
- Period
- 1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
- Status
- active
- Extensions
- Extension Terms: allowable extension of 2 + 2 years
3 agreed KPIs: Complete all allocated Works Orders Timeously · Attend emergency callouts within the contracted timescales · Receive, manage and respond to customer enquiries
- Complete all allocated Works Orders Timeously, Achieve in excess of 95% of allocated work orders
- Attend emergency callouts within the contracted timescales, 100% achievement
- Receive, manage and respond to customer enquiries, Respond to 90% of enquiries within five working days.
Commercial Cleaning and Associated Services for London Borough of Richmond Upon Thames – Lot 2 · OCS Group UK Limited +1 more
- Signed
- 24 Nov 2025
- Value
- £9,000,000
- Period
- 1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
- Status
- active
- Extensions
- Extension Terms: allowable extension of 2 + 2 years
3 agreed KPIs: Receive, manage and respond to customer enquiries · Complete all allocated Works Orders Timeously · Attend emergency callouts within the contracted timescales
- Receive, manage and respond to customer enquiries, Respond to 90% of enquiries within five working days.
- Complete all allocated Works Orders Timeously, Achieve in excess of 95% of allocated work orders
- Attend emergency callouts within the contracted timescales, 100% achievement
Cleaning for Sheltered Housing and Aged and Homeless Persons' Dwellings for Wandsworth Borough Council · OCS Group UK Limited
- Signed
- 24 Nov 2025
- Value
- £2,200,000
- Period
- 1 May 2026 – 30 Apr 2031 · up to 30 Apr 2035 with extensions
- Status
- active
- Extensions
- Extension Terms: allowable extension of 2 + 2 years
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Commercial Cleaning and Associated Services for Wandsworth Borough Council | 1final-stage tenders · 7 at stage one | 0 | 0 | — |
| 2 · Commercial Cleaning and Associated Services for the London Borough of Richmond | 1final-stage tenders · 7 at stage one | 0 | 0 | — |
| 3 · Cleaning for Sheltered Housing, Aged & Homeless Persons' Dwellings - Wandsworth | 8final-stage tenders | 0 | 0 | — |
Who bid
- wonOCS GROUP UK LIMITED · East of England · 2, 1
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
3 commercial parties on the notice- OCS GROUP UK LIMITEDAwarded supplier
- ocs group uk limitedAwarded supplier
- ocs group uk limitedAwarded supplier
Official documents & specifications (8)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender