Find a TenderPast planning notice
Published 18 Aug 2023, 08:28 BST

Official UK procurement notice

Cleaning and Mechanical & Electrical Services (M&E) SQ

Official notice

Authority: Knight Frank Promise

Framework agreement8 lotsServicesCompetitive procedure with negotiationMax 3 lots per supplier
Planned pipeline value£2,234,630total for 8 lots · pipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Lots 8max 3 won per supplier

What is being bought8 lots · detail below

Published requirement description

On behalf of Newcastle City Council, Knight Frank Promise is looking to appoint multiple service providers to deliver and maintain cleaning and mechanical & electrical further (''M&E'') services. Newcastle City Council currently has eight (8) sites in scope for the M&E services to maintain NCC's existing assets. Six (6) out of eight (8) sites require cleaning services with TUPE being involved.

CPV: Building services · Office cleaning services · Repair and maintenance services of electrical and mechanical building installations

How this framework works

From the published notice
Places
up to 3 suppliers

Lots and requirements (8)Procurement structure

8 lots · no lot values published · win at most 3 of them
Lot #1Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 1: The Lumen NE4 5BZ
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #2Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 2: The Biosphere NE4 5BX Service A - Cleaning Services & Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #3Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 3: The Key (Helix) NE4 6TQ Service A - Cleaning Services & Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #4Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 4: The Core NE4 5TF Service A - Cleaning Services & Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #5Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 5: Partnership House NE3 3AF Service A - Cleaning Services & Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #6Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 6: The Toffee Factory NE1 2DF Service A - Cleaning Services & Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #7Mechanical and Electrical MaintenanceRenewal

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
Delivery: North East · Lot 7: High Bridge Works NE1 1EW Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed
Lot #8Mechanical and Electrical MaintenanceRenewal

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 8: Wards Building NE1 1EW Service B - Mechanical & Electrical
Extensions: NCC has eight (8) properties requiring M&E Services and six (6) of those properties requiring cleaning services, please note TUPE is involved in the cleaning services, therefore suppliers bidding for the cleaning services must submit a bid for cleaning hours with a view to improve the efficiency and to reduce the downtime hours. · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTS as detailed below.Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Service A - Cleaning Services \nService B - Mechanical and Electrical Maintenance
Conditions of participation2
  • Suitability

    Suppliers must comply with the below accreditations:

    • Service A - Cleaning Services

    o H&S - ISO 45001

    o Quality - ISO 9001

    o Environmental - ISO 14001

    o Cleaning Chemical Safety - COSHH

    o Rish Assessments & Method Statements - RAMS

    o Safe Contractor

    • Service B - M&E Services

    o H&S - ISO 45001

    o Environmental - ISO 14001

    o Security - ISO 27001

    o Safe Contractor

  • Economic & financial standing

    Basic Information

    Exclusion Grounds

    Economic and Financial Standing

What this means for your bid
  • “Cleaning and Mechanical & Electrical Services (M&E) SQ” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Aug 2023, 08:28 BST
Last source update
18 Aug 2023, 08:28 BST
Award evaluation window
21 Sept 2023 – …
Authority reference
YFA-RZJ1DS
FTS notice number
2023/S 000-024259
Classification (CPV)
Building servicesOffice cleaning servicesRepair and maintenance services of electrical and mechanical building installations
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-03f500 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Reserved execution
delivery reserved to a designated type of organisation
Review and risk notes
Review procedure
  • SQ launch day - 18/08/2023.
  • SQ Submission deadline - 18/09/2023
  • SQ Evaluation- 21/09/2023
  • SQ Shortlist Notification - 22/09/2023
  • ITT Launch Day- (30 days to run) - 27/09/2023.
  • ITT Site visits- (2 days per service) To have 2 days site visit - to group Helix buildings over say 1; and - The Toffee Factory, High Bridge Works, and Partnership house day 2, the same apply to the cleaning services except for the High Bridge Works - Dates to be agreed, site visits must take place during the ITT stage.
  • ITT Question Deadline- 26/10/2023
  • ITT Submission deadline- 27/10/2023
  • ITT Evaluation- 09/11/2023
  • ITT Presentations- TBC
  • BAFO - 16/11/2023
  • Award - 23/11/2023
  • Standstill 10 days- 04/12/2023
  • Implementation Period & Internal Comms- TBC
  • Contract start day - January.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
18 Sept 2023, 17:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Aug 2023 → 18 Sept 2023 · 2 dates
  1. Notice published
    18 Aug 2023, 08:28 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    18 Sept 2023, 17:00 BST

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

KNIGHT FRANK PROMISE

Contracting authorityBody governed by public lawGeneral public services GB-COH: OC305934 St Ann's Quay 124 Quayside, Newcastle upon Tyne, North East, NE1 3BDContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • MAISTRO LIMITEDReview body ExeterContact email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria