Find a TenderClosed
Published 29 Sept 2023, 16:43 BST

Official UK procurement notice

Cleaning and Mechanical & Electrical Services (M&E) Service

Official notice

Authority: Knight Frank Promise

Framework agreement8 lotsServicesOpen procedure
Framework ceiling (notional)£2,234,630total for 8 lots · framework ceiling, not attributable revenue
Submissions closed 30 Oct 2023
Lots 8see the lot list below

What is being bought8 lots · detail below

Published requirement description

Please note supplier who have completed the initial first stage SQ of this procurement will be issued an invitation to the ITT stage, suppliers who have not completed the SQ stage will not be invited to participate in ITT.

On behalf of Newcastle City Council, Knight Frank Promise is looking to appoint multiple service providers to deliver and maintain cleaning and mechanical &electrical further (''M&E'') services. Newcastle City Council currently has eight (8)sites in scope for the M&E services to maintain NCC's existing assets. Six (6) out of eight (8) sites require cleaning services with TUPE being involved.

CPV: Building services · Office cleaning services · Repair and maintenance services of electrical and mechanical building installations

How this framework works

From the published notice
Places
up to 4 suppliers

Lots and requirements (8)Procurement structure

8 lots · no lot values published
Lot #1Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · The Lumen NE4 5BZ
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #2Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 2: The Biosphere NE4 5BX
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #3Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 3: The Key (Helix) NE4 6TQ
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #4Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 4: The Core NE4 5TF
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #5Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 5: Partnership House NE3 3AF
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #6Cleaning and M&ERenewal

Service A - Cleaning Services General Requirements

  • Labour Breakdown

o Cleaners

o Supervisors

  • Daily/Weekly/Monthly Quarterly/Annually services to include but not be limited to;

o Carpet cleaning

o Dusting

o Door cleaning

o Vacuuming

o Deep cleaning

o Spot Clean

o Mirror cleaning

o Replace Consumables

o Sweep and mop floors.

o Empty bins

  • Window Cleaning & Periodic Services to include but not be limited to;

o Internal/External window cleaning

o Roof Level Rooflights

o Pressure washing exterior.

  • Washroom Services to include but not be limited to;

o Bins

o Vending

o Air Fresheners

o Feminine Hygiene

  • Additional Services to include but not be limited to;

o Dust mats

o Upholstery Cleans - Common Areas

  • Consumables Services to include but not be limited to:

o Toilet Rolls

o Liquid soap

o Dishwasher tablets

o Washup liquid

o Paper towels

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 6: The Toffee Factory NE1 2DF
Extensions: Open to suggestions regarding cleaning hours · Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #7M&ERenewal

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 7: High Bridge Works NE1 1EW
Extensions: Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed
Lot #8M&ERenewal

Service B - Mechanical & Electrical Services

  • Electrical Safety
  • Environmental Hazards
  • Hazardous Substances
  • Lone Working:
  • Fire Safety
  • Mains Services
  • People with Additional Needs
  • Safe Site
  • Safety Equipment
  • Working at Heights
  • Water Treatment
  • Water hygiene task and frequency
Delivery: North East · Lot 8: Wards Building NE1 1EW
Extensions: Knight Frank Promise is looking to appoint on a three (3) plus two-year (2) term, this term is applicable to all eight (8) LOTSVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Service A - Cleaning Services 6 LOTS\nService B - Mechanical and Electrical Maintenance 8 LOTS
Conditions of participation1
  • Economic & financial standing

    This is the second stage ITT tender, suppliers who have not completed the SQ stage and have not received an email from Maistro team informing them of the invitation to the second stage procurement will not be sent an invitation.

What this means for your bid
  • “Cleaning and Mechanical & Electrical Services (M&E) Service” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
29 Sept 2023, 16:43 BST
Last source update
29 Sept 2023, 16:43 BST
Award evaluation window
31 Oct 2023 – …
Authority reference
IUO-S1N8IV
FTS notice number
2023/S 000-028867
Classification (CPV)
Building servicesOffice cleaning servicesRepair and maintenance services of electrical and mechanical building installations
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-0406da Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure
  • ITT Launch Day- (30 days to run) - 29/09/2023.
  • ITT Site visits- (2 days per service) To have 2 days site visit - to group Helix buildings over say 1; and - The Toffee Factory, High Bridge Works, and Partnership house day 2, the same apply to the cleaning services except for the High Bridge Works - Dates to be agreed, site visits must take place during the ITT stage.
  • ITT Question Deadline- 27/10/2023
  • ITT Submission deadline- 30/10/2023
  • ITT Evaluation- 09/11/2023
  • ITT Presentations- TBC
  • BAFO - 16/11/2023
  • Award - 23/11/2023
  • Standstill 10 days- 04/12/2023
  • Implementation Period & Internal Comms- TBC
  • Contract start day - January.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
30 Oct 2023, 23:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bids opened
31 Oct 2023, 23:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Sept 2023 → 31 Oct 2023 · 3 dates
  1. Notice published
    29 Sept 2023, 16:43 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    30 Oct 2023, 23:00 GMT
  3. Bids opened
    31 Oct 2023, 23:00 GMT

Contracting authority & participating public bodies

KNIGHT FRANK PROMISE

Contracting authorityBody governed by public lawGeneral public services GB-COH: OC305934 St Ann's Quay 124 Quayside, Newcastle upon Tyne, North East, NE1 3BDContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • MAISTRO LIMITEDReview body ExeterContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.