CCHA-0290 Digital Transformation Partner Consultancy

CCHA are conducting preliminary market engagement (PME) for the purposes of;

A) Developing the requirements and approach to the procurement,

B) Designing a procedure, conditions of participation or award criteria,

C) Preparing the tender notice and associated tender documents,

D) Identifying likely contractual terms, and

to better understand the information prospective suppliers will require in order to bid.

CCHA would like to engage with suppliers with the following attributes:

• Experience of delivering transformation programmes in a transformation partner capacity within the last 5 years.
• Experience of designing and delivering complex transformational change which may include re-engineering services and processes, leveraging technologies in areas such as Property Maintenance, Housing & Tenancy Management, Customer Experience, Resident Self-Service, Workforce Optimisation and Income Management.
• Understanding of the social housing sector and it’s legal, regulatory and financial landscape.

Suppliers are invited to register their interest in the PME by by emailing [email protected] . Following this, we shall issue a PME questionnaire. Suppliers should return completed questionnaires by 12 noon on Friday 11th April 2025. Questionnaires submitted after this date may not be reviewed and CCHA shall not be responsible for errors made by organisations in submitting their responses. Clarification questions should be submitted to [email protected].

Following receipt of responses, CCHA intend to invite a selection of suppliers to discuss their responses via an MS Teams call on either Wednesday 16th April or Thursday 17th April. CCHA will notify suitable suppliers on Monday 14th April 2025. Participation in the PME will be at each organisations own cost and CCHA will not reimburse expenses for doing so.

CCHA reserve the right to curtail the PME if response rates are high, and reject offers of engagement if suppliers’ responses do not appear a close match to CCHA requirements. Participation or non-participation in the PME shall not preclude any suppliers from participating in any forthcoming tender, nor is it intended that any information supplied as part of the PME shall place any supplier at an advantage in a potential procurement process.