Find a TenderAwardedContract details notice

Published 17 Apr 2025, 09:04 BST

Official UK procurement notice

CATERING, CLEANING & LAUNDRY SERVICE PROVIDER (CARE AND SUPPORT)

Authority: Radius Housing Association (Housing)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable

Sectors: Hotel, restaurant and retail trade services (55)Cleaning & Environmental Services (90) Delivery: Northern Ireland (UKN)

Published estimate£10,000,000≈ £3.3m / year · £10,000,000 inc. VAT50% above published estimate

Submissions closed 19 May 2025awarded 26 Jun 2025

Awarded to THE MOUNT CHARLES GROUP LTD

Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Radius Housing are seeking to appoint Catering, Cleaning & Laundry Provider for the Associations Housing with Care schemes and Day Care facilities to provide a 7 day a week service.

It is the intention of Radius Housing to award a contract to a single provider for the service which includes:

a. Catering Services for 9 Housing with Care Homes and Associated Day Care Centres

b. Cleaning Services and Laundry Services for 9 Housing with Care Homes and Associated Day Care Centres

How the procedure runs: Radius Housing are seeking to appoint Catering, Cleaning & Laundry Provider for the Associations Housing with Care schemes and Day Care facilities to provide a 7 day a week service. It is the intention of Radius Housing to award a contract to a single provider for the service which includes: a. Catering Services for 9 Housing with Care Homes and Associated Day Care Centres b. Cleaning Services and Laundry Services for 9 Housing with Care Homes and Associated Day Care Centres Further information has been made available in the tender documents. This Competitive Flexible shall consist of an initial stage where tenderers will submit their Conditions of Participation, and their quality and cost (Award Stage) offer. The Contracting Authority may award the procurement competition to the Most Advantageous Tender after the assessment of this initial stage. However, the Contracting Authority reserves the right at its sole discretion to conduct further price only stages and to issue refined service or contract information. Revised Pricing will be assessed and will be combined with the Quality scores to provide a new Most Advantageous Tender. The Contracting Authority also reserves the right at its sole discretion following the completion of the evaluation of all responses and the identification of the Most Advantageous Tender according to the award criteria to enter dialogue with the most advantageous tenderer in order to refine elements of the contract, service, specification, social value offer, sustainability and or cost prior to the execution of the contract. Nothing stated in this ITT or during the Competition is or shall be relied on as a promise or representation as to the future or a commitment by the Authority to award or enter into any contract. The Association reserves the right to not award to the lowest or any tender or to discontinue this Procurement Competition at any time. Radius have considered the use of Lots for this contract but do not believe the use of Lots are suitable due the limited number of sites the services are to be carried out in.

CPV: Accommodation cleaning services · Building-cleaning services · Catering services · Cleaning services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£10,000,000

Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2030 with extensionsValue: £10,000,000 exc. VAT · £10,000,000 inc. VAT

Delivery: Northern IrelandEligibility: SME eligibleVCSE eligible

Extensions: 2 optional extensions of 12 months. Contract is 3+1+1

55520000 Catering services 90910000 Cleaning services 90911100 Accommodation cleaning services 90911200 Building-cleaning services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Described within Tender documents.
Technical & professional ability
Described within Tender documents.

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 35%Price: 55%Social value: 10%

Published sub-criteria (4)

Proposed Methodology for the Delivery of the Services (200 marks): 20%
Staff Training and Preparedness (150 marks): 15%
Tender Evaluation Total: 55%
Social Value Delivery (100 marks): 10%

Published award criteria (4)

Proposed Methodology for the Delivery of the Services (200 marks)
Staff Training and Preparedness (150 marks)
Social Value Delivery (100 marks)
Tender Evaluation Total

Conditions of participation2

Economic & financial standing
Described within Tender documents.
Technical & professional ability
Described within Tender documents.

What this means for your bid

Price carries 55 of 100 points: a 10% discount moves about 5.5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 17 Apr 2025, 09:04 BST
Last source update: 26 Nov 2025, 15:04 GMT
Award evaluation window: Submission end – 30 Jun 2025
Authority reference: RAD142
FTS notice number: 2025/S 000-015735
Latest notice: Contract details notice (UK7)
Classification (CPV): Accommodation cleaning servicesBuilding-cleaning servicesCatering servicesCleaning services
Delivery area: Northern Ireland (UKN)
Official registry OCID: ocds-h6vhtk-050475 Find a Tender

How it runs: Radius Housing are seeking to appoint Catering, Cleaning & Laundry Provider for the Associations Housing with Care schemes and Day Care facilities to provide a 7 day a week service.
It is the intention of Radius Housing to award a contract to a single provider for the service which includes:
a. Catering Services for 9 Housing with Care Homes and Associated Day Care Centres
b. Cleaning Services and Laundry Services for 9 Housing with Care Homes and Associated Day Care Centres
Further information has been made available in the tender documents.
This Competitive Flexible shall consist of an initial stage where tenderers will submit their Conditions of Participation, and their quality and cost (Award Stage) offer. The Contracting Authority may award the procurement competition to the Most Advantageous Tender after the assessment of this initial stage. However, the Contracting Authority reserves the right at its sole discretion to conduct further price only stages and to issue refined service or contract information. Revised Pricing will be assessed and will be combined with the Quality scores to provide a new Most Advantageous Tender. The Contracting Authority also reserves the right at its sole discretion following the completion of the evaluation of all responses and the identification of the Most Advantageous Tender according to the award criteria to enter dialogue with the most advantageous tenderer in order to refine elements of the contract, service, specification, social value offer, sustainability and or cost prior to the execution of the contract.
Nothing stated in this ITT or during the Competition is or shall be relied on as a promise or representation as to the future or a commitment by the Authority to award or enter into any contract.
The Association reserves the right to not award to the lowest or any tender or to discontinue this Procurement Competition at any time.
Radius have considered the use of Lots for this contract but do not believe the use of Lots are suitable due the limited number of sites the services are to be carried out in.

How it was run

Official notice

Run through: eTendersNI · Who buys & how to bid on eTendersNI

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free Northern Ireland registration

Submission deadline: 19 May 2025, 13:00 BST
Clarification deadline: 12 May 2025, 13:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

via etender NI etendersni.gov.uk/epps/getHomeDashboar… ↗

Timeline

17 Apr 2025 → 26 Nov 2025 · 8 dates

Tender notice published
17 Apr 2025, 09:04 BST
Clarification questions by
12 May 2025, 13:00 BST
Submission deadline
19 May 2025, 13:00 BST
Assessment summaries sent
27 Jun 2025, 00:00 BST
Award decision expected by
30 Jun 2025, 23:59 BST
Standstill ends
8 Jul 2025, 23:59 BST
Contract starts
1 Sept 2025, 00:00 BST
Latest notice published330 days ago
26 Nov 2025, 15:04 GMT

Notice history

7 events · 3 releases on Find a Tender · since 17 Apr 2025

Tender notice published
17 Apr 2025, 09:04 BST
UK4
Contract award notice published
27 Jun 2025, 10:10 BST
UK6
Status changed to complete
27 Jun 2025, 10:10 BST
Procurement method changed
27 Jun 2025, 10:10 BST
Buyer details updated
27 Jun 2025, 10:10 BST
Contract signature expected
21 Jul 2025, 23:59 BST
scheduled
Contract details notice published
26 Nov 2025, 15:04 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £15,000,0001 award inc. VAT; no net value published

Bids received 11 from SMEs

Named bidders 1published on the award notice

Contracts signed 1latest 7 Nov 2025

Awarded to	Value	Date	Status
THE MOUNT CHARLES GROUP LTD1 Aug 2025 – 31 Jul 2028 · up to 31 Jul 2030Extensions: 2 optional extensions of 12 months each	£15,000,000 inc. VAT	26 Jun 2025	Awarded

Contracts

Contract 1 · THE MOUNT CHARLES GROUP LTD
Signed
7 Nov 2025
Value
£15,000,000 inc. VAT
Period
1 Dec 2025 – 30 Nov 2028 · up to 30 Nov 2030 with extensions
Status
active
Extensions
2 options of 12 months each
3 agreed KPIs: Resident Satisfaction · Radius Satisfaction · Conformance with Regulatory Compliance
- Resident Satisfaction
- Radius Satisfaction
- Conformance with Regulatory Compliance

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1final-stage tenders · 2 at stage one	1	0	—

Who bid

wonTHE MOUNT CHARLES GROUP LIMITEDSME · Northern Ireland

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

RADIUS HOUSING ASSOCIATION LIMITED

Contracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations apply GB-COH: NP000169 · GB-PPON: PQTY-5785-DJHJ 3 - 7 Redburn Square, Holywood, Northern Ireland, BT18 9HZContact email

Consortium members and other public bodies

Radius HousingContracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations applyGB-PPON: PQTY-5785-DJHJ Holywood, Northern IrelandContact email

Bidders & participating suppliers

1 commercial party on the notice

THE MOUNT CHARLES GROUP LIMITEDAwarded supplierGB-COH: NI021840GB-PPON: PLJT-6546-QRPM Annon House 261 to 262 Ormeau Road, Belfast, Northern Ireland, BT7 3GGContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender26 Nov 2025, 15:04 GMT
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender27 Jun 2025, 10:10 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender17 Apr 2025, 09:04 BST