Find a TenderAwardedContract award notice
Published 20 Nov 2025, 16:29 GMT

Official UK procurement notice

Carers Support Service I-4805

Official notice

Authority: Oxfordshire County Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£10,716,310≈ £1.1m / year · £12,859,572 inc. VAT0.1% below published estimate
Submissions closed 17 Dec 2025awarded 11 Mar 2026
Award (standstill) to Action for Carers Oxfordshire
Contract term 10 yrsends 31 Mar 2036 · extension options published · starts 1 Apr 2026

What is being bought

Published requirement description

A good ‘Carer Support Service’ is one that recognises, values, and empowers unpaid carers—providing them with the practical, emotional, and social support they need to maintain their own wellbeing while caring for others. This will help to shape more resilient communities and complement the Oxfordshire Way , the Council’s strategic vision. We want the people of Oxfordshire to live well and independently in their communities, remaining fit and healthy for as long as possible. This means intervening early to support individuals, helping people retain their skills and confidence, and preventing need or delaying deterioration wherever possible, and supporting unpaid carers in their caring role.

  • How the procedure runs: For full details please refer to ITT Preliminary Selection Questionnaire Evaluation stage based upon supplier’s method statement, Price and other required responses Optional interview
  • No preliminary market engagement: Preliminary market engagement not undertaken.

CPV: Health and social work services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1Awarded 10 yrsSMEVCSEPublished value£10,716,310
Contract period: 1 Apr 2026 – 31 Mar 2036 (10 yrs)Value: £10,716,310 exc. VAT · £12,859,572 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: The Council reserves the right to purchase additional Services. Full details in Contract.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to checks within Procurement Selection Questionnaire

  • Technical & professional ability

    Please refer to ITT documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality : Quality divided into sub-criteria with associated weightings
  • Price: Submitted 10 Year Price
Conditions of participation2
  • Economic & financial standing

    Please refer to checks within Procurement Selection Questionnaire

  • Technical & professional ability

    Please refer to ITT documentation

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Nov 2025, 16:29 GMT
Last source update
18 Mar 2026, 16:20 GMT
Award evaluation window
Submission end – 9 Feb 2026
Authority reference
I-4805
FTS notice number
2025/S 000-075824
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesOther community, social and personal services
Delivery area
South East (UKJ14)
Official registry OCID
ocds-h6vhtk-05e5d9 Find a Tender
Contract terms summary

Please refer to Contract.

How it runs

For full details please refer to ITT

Preliminary Selection Questionnaire

Evaluation stage based upon supplier’s method statement, Price and other required responses

Optional interview

How it was run

Official notice
Submission deadline
17 Dec 2025, 12:00 GMT
Clarification deadline
16 Dec 2025, 12:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenderers are invited to submit their bids via the South East Business Portal.

South East Business Portal (www.due-north.com ↗)

Providers can access this opportunity on the portal by searching either 'Dementia Support Service' or the project reference which is DN797833.

Timeline

20 Nov 2025 → 1 Apr 2026 · 8 dates
  1. Tender notice published340 days ago
    20 Nov 2025, 16:29 GMT
  2. Clarification questions by315 days ago
    16 Dec 2025, 12:00 GMT
  3. Submission deadline314 days ago
    17 Dec 2025, 12:00 GMT
  4. Award decision expected by259 days ago
    9 Feb 2026, 23:59 GMT
  5. Assessment summaries sent230 days ago
    11 Mar 2026
  6. Latest notice published222 days ago
    18 Mar 2026, 16:20 GMT
  7. Standstill ends210 days ago
    30 Mar 2026, 23:59 BST
  8. Contract starts209 days ago
    1 Apr 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 20 Nov 2025
  1. Tender notice published
    20 Nov 2025, 16:29 GMT
    UK4
  2. Contract award notice published
    18 Mar 2026, 16:20 GMT
    UK6
  3. Status changed to complete
    18 Mar 2026, 16:20 GMT
  4. Contract signature expected
    1 Apr 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £10,707,1221 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Awarded toValueDateStatus
Action for Carers OxfordshireCarers Support Service1 Apr 2026 – 31 Mar 2036£10,707,12211 Mar 2026standstill to 30 Mar 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 6 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Oxfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZNW-8281-MHNM County Hall, Oxford, South East, OX1 1NDContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Action for Carers OxfordshireAwarded supplierGB-COH: 08125002 10 Napier Court, Barton Lane, Abingdon, South East, OX14 3YTContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender