Official UK procurement notice
Carer Support Services · UK public procurement notice
Authority: London Borough of Hillingdon (Local council)·Consortium: 2 public authorities
Re-procurement plannedCare and Wellbeing in Supported Living Services in Hillingdon · tender expected
What is being bought
Published requirement descriptionThe London Borough of Hillingdon awards the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy following an open tender.
The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer.
The Contract term will be for a 5 year plus optional 3 year extension. The value represents the full 8 years (£519k/annum)
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1The London Borough of Hillingdon awards for the provision of carer support services in…AwardedRenewalPublished value£4,160,000
The London Borough of Hillingdon awards for the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy.
The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer.
The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centered and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough.
The support services are for adults and young carers in Hillingdon. The services include:
- Information, advice and guidance, including specialist provision linked to dementia and adult mental health.
- Maintenance of a carers' register.
- Carers assessments, i.e., adult carers, parent carers & young carers.
- Counselling and emotional support.
- Peer support groups and signposting to other community-based groups, including faith groups.
- Replacement care, i.e., home-based short breaks.
- Carer engagement programme.
- Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney.
- Work with schools to help identify, and provide support to, young carers.
The Contract term is for a 5 plus optional 3 year extension. The value represent the full 8 years (£519k/annum)
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 80%
- Price: Price 20%
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 11 Dec 2024, 18:43 GMT
- Last source update
- 18 Jun 2025, 14:11 BST
- Award evaluation window
- 22 Jan 2025 – …
- FTS notice number
2025/S 000-033337- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04c758Find a Tender
How it was run
Official notice- Submission deadline
- 15 Jan 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 22 Jan 2025, 12:00 GMT
Timeline
15 Jan 2025 → 18 Jun 2025 · 3 dates- Submission deadline15 Jan 2025, 12:00 GMT
- Bids opened22 Jan 2025, 12:00 GMT
- Notice published18 Jun 2025, 14:11 BST
Notice history
2 events · 2 releases on Find a Tender · since 18 Jun 2025- Status changed to complete18 Jun 2025, 14:11 BST
- Buyer details updated18 Jun 2025, 14:11 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Carers Trust Hillingdon and EalingProvision of a Carer Support Service | £4,152,000 † | — | Awarded |
Contracts
Provision of a Carer Support Service · Carers Trust Hillingdon and Ealing
- Signed
- 1 May 2025
- Value
- £4,152,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High Court of England and WalesMediation bodyReview body
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Carers Trust Hillingdon and EalingAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.