Official UK procurement notice
Care at Home Adults and Children In North Lincolnshire (Part 2 - Lots 3a, 3b, and 4)
Authority: North Lincolnshire Council (Local council)
Sectors: Health & Social Care (85) Delivery: Yorkshire & Humber (UKE1)
Framework ceiling (notional)£47,160,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 27 May 2025awarded 19 Sept 2025
Awarded to Creative Support Ltd +12 more3 awards
Framework period 3 yrsends 21 Sept 2028 · starts 22 Sept 2025
What is being bought3 lots · detail below
Published requirement descriptionNorth Lincolnshire Council and North Lincolnshire Health Care Partnership seek to commission Care at Home providers to join a transformative framework to deliver care and support for adults with complex physical and clinical Need and mental health, learning disabilities and autism and children with care and support needs across North Lincolnshire. The contract will an open framework and will be for a period 36 months with the option to establish a new framework prior to the end of the 36 months.
- No preliminary market engagement: Pre-market consultation (PMC) was conducted in 2023 under PCR2015.
CPV: Health and social work services
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- every call-off is a further competition among the appointed suppliers
- Bids received
- 13 bids on the busiest of 3 lots · 13 suppliers appointed
- Framework period
- 3 yrs from 22 Sept 2025
- Scheme runs until
- 20 Sept 2035
Published description of the framework
Is as set out in the tender documentation and contracts will be awarded to the top ranking submissions.
Lots and requirements (3)Procurement structure
3 lots · all with a published value · same evaluation weights on every lotLot #1Children's CareAwardedPublished value£12,000,000
Children's Care - The Service is for children with care and support needs aged under 18, who have met the assessment and eligibility criteria under the Care Act 2014 within North Lincolnshire, as determined by the Council's Social Care Teams.
Lot #2Complex Care - Physical and Clinical NeedAwardedPublished value£6,360,000
Complex Care - Physical and Clinical Need - The Service will be available to people aged 18 and above who have met the assessment and eligibility criteria under the Care Act 2014 within North Lincolnshire as determined by the Council's Social Care Team.
Lot #3Complex Care - Mental Health, Learning Disabilities and AutismAwardedPublished value£28,800,000
Mental Health, Learning Disabilities and Autism - The Service will be available to people aged 18 and above who have met the assessment and eligibility criteria under the Care Act 2014 within North Lincolnshire as determined by the Council's Social Care Team.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored · same split on all 3 lots
Published award criteria (2)
- Quality
- Social Value
What this means for your bid
- “Care at Home Adults and Children In North Lincolnshire (Part 2 - Lots…” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Apr 2025, 13:32 BST
- Last source update
- 19 Sept 2025, 14:23 BST
- Award evaluation window
- Submission end – 1 Aug 2025
- FTS notice number
2025/S 000-015555- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050409Find a Tender
How it was run
Official noticeRun through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Access & registration note: Free · 5–10 minutes
- Appointment period ends
- 27 May 2025, 12:00 BST
- Clarification deadline
- 21 May 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
16 Apr 2025 → 22 Sept 2025 · 7 dates- Tender notice published16 Apr 2025, 13:32 BST
- Clarification questions by21 May 2025, 12:00 BST
- Admission / appointment period endsperiod end, not a bid countdown27 May 2025, 12:00 BST
- Award decision expected by1 Aug 2025, 23:59 BST
- Assessment summaries sent398 days ago19 Sept 2025, 00:00 BST
- Latest notice published398 days ago19 Sept 2025, 14:23 BST
- Contract starts395 days ago22 Sept 2025, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 16 Apr 2025- Tender notice published16 Apr 2025, 13:32 BSTUK4
- Contract award notice published19 Sept 2025, 14:23 BSTUK6
- Status changed to complete19 Sept 2025, 14:23 BST
- Contract signature expected1 Oct 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastSuppliers appointed 133 awards · see the list ↓
Bids received 1310 from SMEs · busiest of 3 lots
Named bidders 18published on the award notice
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Children's Care1 award | |||
| Edencare Support Services LimitedSME, Hearts at Home Homecare LimitedSME, NL Group LtdSME, PILEA HOMECARE LTD, Routes Healthcare (North) Ltd, Trent Nursing LtdSME20 Oct 2025 – 19 Oct 2028 · up to 19 Oct 2035Extensions: This competition is for the award of framework one (1) in the scheme of frameworks. Framework one (1) is for a term of three (3) years. Framework two (2) will be for a term of three (3) years with an option to extend up to a maximum of one (1) year. Framework three (3) which is the final framework will last four (4) years, depending on whether the extension option was utilised in Framework two (2). Where the extension option in Framework two (2) was utilised, the final framework will last three (3) years. The light touch open framework will last up to 10 years in total. | £12,000,000 inc. VAT | 19 Sept 2025 | Awarded |
| Lot 2 · Complex Care - Physical and Clinical Need1 award | |||
| Creative Support LtdVCSE, Edencare Support Services LimitedSME, Hales Group Ltd, Hearts at Home Homecare LimitedSME, PILEA HOMECARE LTD, Routes Healthcare (North) Ltd +2 more20 Oct 2025 – 19 Oct 2028 · up to 19 Oct 2035Extensions: This competition is for the award of framework one (1) in the scheme of frameworks. Framework one (1) is for a term of three (3) years. Framework two (2) will be for a term of three (3) years with an option to extend up to a maximum of one (1) year. Framework three (3) which is the final framework will last four (4) years, depending on whether the extension option was utilised in Framework two (2). Where the extension option in Framework two (2) was utilised, the final framework will last three (3) years. The light touch open framework will last up to 10 years in total. | £6,360,000 inc. VAT | 19 Sept 2025 | Awarded |
| Lot 3 · Complex Care - Mental Health, Learning Disabilities and Autism1 award | |||
| AMBER CARE (LINCOLNSHIRE) LIMITED, Creative Support LtdVCSE, GOODWIN HEALTHCARE SERVICES LTD, Hales Group Ltd, Hearts at Home Homecare LimitedSME, JME CARE LTD +3 more20 Oct 2025 – 19 Oct 2028 · up to 19 Oct 2035Extensions: This competition is for the award of framework one (1) in the scheme of frameworks. Framework one (1) is for a term of three (3) years. Framework two (2) will be for a term of three (3) years with an option to extend up to a maximum of one (1) year. Framework three (3) which is the final framework will last four (4) years, depending on whether the extension option was utilised in Framework two (2). Where the extension option in Framework two (2) was utilised, the final framework will last three (3) years. The light touch open framework will last up to 10 years in total. | £28,800,000 inc. VAT | 19 Sept 2025 | Awarded |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Children's Care | 10final-stage tenders | 10 | 0 | — |
| 2 · Complex Care - Physical and Clinical Need | 11final-stage tenders | 9 | 1 | — |
| 3 · Complex Care - Mental Health, Learning Disabilities and Autism | 13final-stage tenders | 10 | 1 | — |
Who bid
- wonCREATIVE SUPPORT LIMITEDVCSE · North West England · 2, 3
- wonEDENCARE SUPPORT SERVICES LIMITEDSME · North West England · all lots
- wonHALES GROUP LIMITED · East of England · 2, 3
- wonHEARTS AT HOME HOMECARE LIMITEDSME · East of England · all lots
- wonROUTES HEALTHCARE (NORTH) LIMITED · North West England · 2, 1
- wonSPRINGFIELD HOME CARE SERVICES LIMITED · Yorkshire and the Humber · 2, 3
- wonTRENT NURSING LTDSME · East Midlands · all lots
- wonPILEA HOMECARE LTD · Yorkshire and the Humber · all lots
- wonAMBER CARE (LINCOLNSHIRE) LIMITED · East Midlands · 3, 2
- wonGOODWIN HEALTHCARE SERVICES LTD · Yorkshire and the Humber · 3
- wonJME CARE LTD · Yorkshire and the Humber · 3
- wonVOYAGE 1 LIMITED · West Midlands · 3
- wonNL GROUP LIMITEDSME · Yorkshire and the Humber · all lots
- did not winNEW CONCEPT CARE . NURSING . TRAINING LIMITED · Yorkshire and the Humber · 2, 3
- did not winBARCLAY SPECIALIST CARE LTD · East Midlands · 1
- did not winDELIGHT ESSENTIAL SERVICES UK LIMITEDSME · West Midlands · 1
- did not winElite Care Solutions LTD · Yorkshire and the Humber · 1
- did not winRHESUS CARE LTD · West Midlands · 1
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
18 commercial parties on the notice · 13 awarded- AMBER CARE (LINCOLNSHIRE) LIMITEDFramework contractor
- BARCLAY SPECIALIST CARE LTDBidder / tenderer
- CREATIVE SUPPORT LIMITEDFramework contractor
- DELIGHT ESSENTIAL SERVICES UK LIMITEDBidder / tenderer
- EDENCARE SUPPORT SERVICES LIMITEDFramework contractor
- Elite Care Solutions LTDBidder / tenderer
- GOODWIN HEALTHCARE SERVICES LTDFramework contractor
- HALES GROUP LIMITEDFramework contractor
- HEARTS AT HOME HOMECARE LIMITEDFramework contractor
- JME CARE LTDFramework contractor
Show 8 more suppliers
- NEW CONCEPT CARE . NURSING . TRAINING LIMITEDBidder / tenderer
- NL GROUP LIMITEDFramework contractor
- PILEA HOMECARE LTDFramework contractor
- RHESUS CARE LTDBidder / tenderer
- ROUTES HEALTHCARE (NORTH) LIMITEDFramework contractor
- SPRINGFIELD HOME CARE SERVICES LIMITEDFramework contractor
- TRENT NURSING LTDFramework contractor
- VOYAGE 1 LIMITEDFramework contractor
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender