Call Centre Solution Contract Extension

{
  "id": "030160-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-12-03T22:45:10Z",
  "ocid": "ocds-h6vhtk-02fd47",
  "buyer": {
    "id": "GB-FTS-8833",
    "name": "Pension Protection Fund"
  },
  "awards": [
    {
      "id": "030160-2021-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-36805",
          "name": "Aspect Software UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-02fd47",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The PPF call centre solution is integrated with our existing infrastructure, therefore, to enable continuity of service we require the continuation of this solution. The PPF is currently undertaking a significant level of change within our IT infrastructure, and therefore changing this part of our IT infrastructure is not feasible given the significant planned change over the next two years. A project is currently underway to enable the PPF to procure a fully future-proofed call centre solution and we will be going out to market in due course. Additional information: Quality and price evaluation was not applicable to this procurement.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Not applicable",
              "type": "quality",
              "description": "Not applicable"
            },
            {
              "type": "price",
              "description": "100"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI62"
          }
        ]
      }
    ],
    "title": "Call Centre Solution Contract Extension",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Unified IP Telephony Maintenance and Support.",
    "classification": {
      "id": "64200000",
      "scheme": "CPV",
      "description": "Telecommunications services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Absence of competition for technical reasons.\nThe PPF call centre solution is integrated with our existing infrastructure, therefore, to enable continuity of service we require the continuation of this solution. The PPF is currently undertaking a significant level of change within our IT infrastructure, and therefore changing this part of our IT infrastructure is not feasible given the significant planned change over the next two years. A project is currently underway to enable the PPF to procure a fully future-proofed call centre solution and we will be going out to market in due course.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-8833",
      "name": "Pension Protection Fund",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI62",
        "locality": "Croydon",
        "postalCode": "CR0 2NA",
        "countryName": "United Kingdom",
        "streetAddress": "Renaissance, 12 Dingwall Road"
      },
      "details": {
        "url": "http://www.ppf.co.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "04",
            "scheme": "COFOG",
            "description": "Economic affairs"
          }
        ]
      },
      "identifier": {
        "legalName": "Pension Protection Fund"
      },
      "contactPoint": {
        "email": "CommercialServices@ppf.co.uk",
        "telephone": "+44 8456002541"
      }
    },
    {
      "id": "GB-FTS-36805",
      "name": "Aspect Software UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI74",
        "locality": "Hayes",
        "countryName": "United Kingdom",
        "streetAddress": "Record Store Building, 15 Pressing Lane"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Aspect Software UK Limited"
      }
    },
    {
      "id": "GB-FTS-12304",
      "name": "The Board of the Pension Protection Fund",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Croydon",
        "postalCode": "CR0 2NA",
        "countryName": "United Kingdom",
        "streetAddress": "Renaissance, 12 Dingwall Road"
      },
      "identifier": {
        "legalName": "The Board of the Pension Protection Fund"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "030160-2021-1",
      "value": {
        "amount": 200000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "030160-2021-1",
      "dateSigned": "2021-08-24T00:00:00+01:00"
    }
  ],
  "description": "The contract value includes any associated services that may be required to upgrade the call centre solution within the 24-month extension.",
  "initiationType": "tender"
}