Bullion machine maintenance and supply

Authority: Post Office Limited (Public body)

Direct awardSME suitable

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Repair & Maintenance (50) Delivery: UK

Awarded value£750,000published award · exc. VAT

Awarded 17 Mar 2026no call for competition

Awarded to PayComplete UK Limited.

What is being bought

Published requirement description

To provide maintenance to Bullion machines and coin sorting equipment, with price option to buy new equipment. Forecasted maximum total contract value of £900,000 (incl. VAT) over 5 years.

The lotProcurement structure

single lot · no lot value published

Lot #1AwardedSME

Delivery: UKEligibility: SME eligible

30123600 Coin-handling machines 50800000 Miscellaneous repair and maintenance services

Procedure terms & legal framework

From the official record

Procedure method: Direct award
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 30 Mar 2026, 15:34 BST
Last source update: 28 Apr 2026, 14:10 BST
Authority reference: C103823
FTS notice number: 2026/S 000-038622
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-067815 Find a Tender

Why no open competition: Single Suppliers Intellectual Property Exclusive Rights
Published justification: PayComplete holds the proprietary rights, diagnostic software access, configuration knowledge and spare part capability and therefore they are the only supplier able to provide maintenance and repair of our machinery.

How it was run

Official notice

Submission deadline: —

Timeline

10 Apr 2026 → 28 Apr 2026 · 2 dates

Standstill ends199 days ago
10 Apr 2026, 23:59 BST
Notice published181 days ago
28 Apr 2026, 14:10 BST

Notice history

4 events · 3 releases on Find a Tender · since 30 Mar 2026

Transparency notice published
30 Mar 2026, 15:34 BST
UK5
Contract award notice published
30 Mar 2026, 15:45 BST
UK6
Contract signature expected
14 Apr 2026, 23:59 BST
scheduled
Contract details notice published
28 Apr 2026, 14:10 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £750,0001 award exc. VAT

Contracts signed 1latest 15 Apr 2026

Awarded to	Value	Date	Status
PayComplete UK Limited.SME15 Apr 2026 – 14 Apr 2031Options: Price option to buy new equipment	£750,000	17 Mar 2026	Awarded

Contracts

Contract 1 · PayComplete UK Limited.SME
Signed
15 Apr 2026
Value
£750,000
Period
15 Apr 2026 – 14 Apr 2031
Status
active
Options
Price option to buy new equipment
No agreed KPIs: Under £5million

Contracting authority & participating public bodies

Post Office Limited

Contracting authorityPublic undertaking GB-COH: 02154540 · GB-PPON: PRNP-5883-YMLG 100 Wood Street, London, London, EC2V 7ERContact email

Bidders & participating suppliers

1 commercial party on the notice

PAYCOMPLETE UK LIMITEDAwarded supplierGB-COH: 00518608GB-PPON: PHDH-9376-CVXT Dutch House, Salford Quays, North West, M50 2UWContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender28 Apr 2026, 14:10 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender30 Mar 2026, 15:45 BST
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender30 Mar 2026, 15:34 BST