Find a TenderAwardedContract award notice
Published 1 Apr 2026, 15:29 BST

Official UK procurement notice

Building Cleaning Services Contract [2026-2029]

Official notice

Authority: Havebury Housing Partnership (Housing)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£3,500,000total for 2 lots · £3,500,000 inc. VAT
Submissions closed 1 May 2026awarded 20 Aug 2026
Award (standstill) to Cleanscapes Ltd, Total Clean Services Ltd2 awards
Contract term 3 yrsends 22 Nov 2029 · up to 22 Nov 2031 with extensions · starts 23 Nov 2026

What is being bought2 lots · detail below

Published requirement description

Building cleaning services to communal areas and shared spaces within Havebury properties and offices. The cleaning will consist of routine cleans carried out to a programme, reactive or urgent biohazard cleans and various ad-hoc cleaning.

Staff will be required to have and maintain DBS certification.

Occasionally we may have a requirement for emergency ad-hoc cleans on working and non-working days of the year any time of the day or night. We would require a supplier to have the ability to respond to this requirement.

  • How the procedure runs: Havebury's property portfolio is circa £7,500 within a 50-mile radius of Bury St Edmunds, Suffolk. The Building Cleaning contract is divided into two Lots: Lot 1 is for General Needs cleaning in communal areas such as shared spaces within flats, Independent Living Schemes, Hostels or other associated hostel accommodation and sites leased to external organisations for which general cleans in communal areas will be required. Lot 2 is for the general cleaning of Havebury office and the stores building (Hub). This will be a Competitive Flexible Procedure involving a 2-stage tender process. Each Lot will be awarded separately under their own contract. Suppliers may bid for either Lot, or for both Lots A single supplier may be awarded one or both Lots. Alternatively, two suppliers may be awarded a Lot each. The individual Lots will be awarded based on the below criteria. Stage 1: Quality evaluation only (100%). All interested bidders can apply at Stage 1 and up to the 6 highest-scoring bids will be invited to tender for Stage 2. Stage 2: Evaluation criteria is Quality (40%) and Price (60%). At Stage 2, the highest-scoring for Lot 1 will be awarded that contract and similarly the highest-scoring for Lot 2 will be awarded that contract.

CPV: Building-cleaning services · Cleaning services of office equipment · Office cleaning services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£3,500,000 together) · same evaluation weights on every lot
Lot #1General Needs & Additional Site CleaningAwardedRenewal 3 yrsSMEVCSEPublished value£3,000,000

The source published no individual description for this lot.

Contract period: 23 Nov 2026 – 22 Nov 2029 (3 yrs) · up to 22 Nov 2031 with extensionsValue: £3,000,000 exc. VAT · £3,000,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.Second stage: up to 6 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Suppliers are required to:

    Have an annual turnover of at least 1.5 x the contract value.

    Score at least 30 in external party financial checks (Maximum score is 100).

  • Technical & professional ability

    All employees working on the contracts shall have the requisite minimum training and qualifications to perform the services to a professional standard.

    All employees performing the contract/s shall maintain enhanced DBS checks for the duration.

  • Condition of participation

    Up to the 6 highest-scoring submissions at Stage 1 will be invited to tender for Stage 2.

    Maximum Quality score is 100% at Stage 1.

    Havebury wish to invite a maximum of 6 suppliers to bid at Stage 2 once they have demonstrated they have professional experience and meet our minimum requirements to carry out the contracts successfully.

    shortlisting
Lot #2Havebury Office & Stores (Hub) CleaningAwardedRenewal 3 yrsSMEVCSEPublished value£500,000

The source published no individual description for this lot.

Contract period: 23 Nov 2026 – 22 Nov 2029 (3 yrs) · up to 22 Nov 2031 with extensionsValue: £500,000 exc. VAT · £500,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Suppliers are required to:

    Have an annual turnover of at least 1.5 x the contract value.

    Score at least 30 in external party financial checks (Maximum score is 100).

  • Technical & professional ability

    All employees working on the contracts shall have the requisite minimum training and qualifications to perform the services to a professional standard.

    All employees performing the contract/s shall maintain enhanced DBS checks for the duration.

  • Condition of participation

    Up to the 6 highest-scoring submissions at Stage 1 will be invited to tender for Stage 2.

    Maximum Quality score is 100% at Stage 1.

    At Stage 2, Havebury wish to invite a maximum of 6 suppliers to bid once they have demonstrated they have professional experience and meet our minimum requirements to carry out the contracts successfully.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 40%Price: 60%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 Apr 2026, 15:29 BST
Last source update
20 Aug 2026, 16:22 BST
Award evaluation window
Submission end – 20 Aug 2026
Authority reference
CON0377 - Building Cleaning Services, Lot 1 / Lot 2
FTS notice number
2026/S 000-030477
Latest notice
Contract award notice (UK6)
Classification (CPV)
Building-cleaning servicesCleaning services of office equipmentOffice cleaning services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-067afa Find a Tender
How it runs

Havebury's property portfolio is circa £7,500 within a 50-mile radius of Bury St Edmunds, Suffolk.

The Building Cleaning contract is divided into two Lots:

Lot 1 is for General Needs cleaning in communal areas such as shared spaces within flats, Independent Living Schemes, Hostels or other associated hostel accommodation and sites leased to external organisations for which general cleans in communal areas will be required.

Lot 2 is for the general cleaning of Havebury office and the stores building (Hub).

This will be a Competitive Flexible Procedure involving a 2-stage tender process.

Each Lot will be awarded separately under their own contract.

Suppliers may bid for either Lot, or for both Lots

A single supplier may be awarded one or both Lots.

Alternatively, two suppliers may be awarded a Lot each.

The individual Lots will be awarded based on the below criteria.

Stage 1: Quality evaluation only (100%). All interested bidders can apply at Stage 1 and up to the 6 highest-scoring bids will be invited to tender for Stage 2.

Stage 2: Evaluation criteria is Quality (40%) and Price (60%).

At Stage 2, the highest-scoring for Lot 1 will be awarded that contract and similarly the highest-scoring for Lot 2 will be awarded that contract.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
1 May 2026, 12:00 BST
Submission deadline
1 May 2026, 12:00 BST
Clarification deadline
21 Apr 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Apr 2026 → 23 Nov 2026 · 8 dates
  1. Tender notice published204 days ago
    1 Apr 2026, 15:29 BST
  2. Clarification questions by184 days ago
    21 Apr 2026, 23:59 BST
  3. Submission deadline174 days ago
    1 May 2026, 12:00 BST
  4. Assessment summaries sent64 days ago
    20 Aug 2026, 00:00 BST
  5. Latest notice published63 days ago
    20 Aug 2026, 16:22 BST
  6. Award decision expected by63 days ago
    20 Aug 2026, 23:59 BST
  7. Standstill ends51 days ago
    1 Sept 2026, 23:59 BST
  8. Today
    22 Oct 2026
  9. Contract startsin 31 days
    23 Nov 2026

Notice history

5 events · 2 releases on Find a Tender · since 1 Apr 2026
  1. Tender notice published
    1 Apr 2026, 15:29 BST
    UK4
  2. Contract award notice published
    20 Aug 2026, 16:22 BST
    UK6
  3. Status changed to complete
    20 Aug 2026, 16:22 BST
  4. Procurement method changed
    20 Aug 2026, 16:22 BST
  5. Contract signature expected
    14 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £4,000,0002 awards inc. VAT; no net value published
Bids received 1111 from SMEs
Awarded toValueDateStatus
Lot 1 · General Needs & Additional Site Cleaning1 award
Cleanscapes LtdSMELot 1 - General Needs & Additional Site Building Cleaning23 Nov 2026 – 22 Nov 2029 · up to 22 Nov 2031Extensions: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.£3,500,000 inc. VAT20 Aug 2026standstill to 1 Sept 2026Standstill
Lot 2 · Havebury Office & Stores (Hub) Cleaning1 award
Total Clean Services LtdSMELot 2 - Havebury Office & Stores (The Hub) Cleaning23 Nov 2026 – 22 Nov 2029 · up to 22 Nov 2031Extensions: If the contracts are performing successfully there is an opportunity for two possible annual extensions beyond the initial 3-year term, each extension being one year in length.£500,000 inc. VAT20 Aug 2026standstill to 1 Sept 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · General Needs & Additional Site Cleaning5final-stage tenders50—
2 · Havebury Office & Stores (Hub) Cleaning6final-stage tenders60—

Contracting authority & participating public bodies

Havebury Homes

Contracting authorityPublic authority - sub-central government GB-COH: RS007648 · GB-PPON: PHNV-3816-DVCM Havebury House, Western Way, Bury St Edmunds, East of England, IP33 3SPContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • CLEANSCAPES LIMITEDAwarded supplierGB-COH: 06868508GB-PPON: PTHV-5916-LQLY Cleanscapes Ltd, Coles Lane, Ockley, Dorking, South East, RH5 5HWContact email
  • Total Clean Services LimitedAwarded supplierGB-COH: 4178379GB-PPON: PQLQ-3145-ZWDR 45 WELBECK STREET, London, London, W1G 8DZContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsThe above link will take suppliers to Havebury's e-portal, 'S2C', and our "Open Opportunities" button where they can register their interest by completing the Pre-Selection Questionnaire at Stage 1 and access all the tender documentation. At Stage 2, using their login details, t…

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender