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AwardedFind a Tender · award

BTA1996 Enhancing Accessibility Information (Tourism Venues)

Buyer: VisitBritain/VisitEngland →

BuyerVisitBritain/VisitEngland
StatusAwarded
DeadlineNot published
ValueValue not published
Published19 Jan 2024

What is being bought

VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.

Delivery location

UK · UK

Categories

Industry specific software package 48100000Administrative services related to tourism affairs 75125000Administrative services related to tourism affairs 75125000

Lot details

Lot 1 - Accessibility Guides

Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed<br/>supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties. The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.

Statuscancelled
Contract periodFrom 20 Nov 2023 to 19 Nov 2026

Award criteria
Social Value - 10%
Technical (Quality) - 70%
Price - 20%

Lot 2 - Accessibility Features Question Set

Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.

Statuscancelled
Contract periodFrom 7 Nov 2023 to 30 Apr 2024

Award criteria
Technical (Quality) - 70%
Social Value - 10%
Price - 20%

What is included

ItemCategoryQuantity
1Industry specific software packageNot published
2Administrative services related to tourism affairsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Industry specific software package (48100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,487 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer31 median · 1 average (3 of 3 with a bid count)1 average (3 of 3 with named award suppliers)Not published
Delivery region: UK1,8912 median · 22.7 average (611 of 1,891 with a bid count)3 average (731 of 1,891 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Enhancing Accessibility Information (Tourism Venues) Lot 1 - Accessibility Guides

Statusactive

Enhancing Accessibility Information (Tourism Venues) Lot 2 - Accessibility Features Question Set

Statusactive

Contracts

Enhancing Accessibility Information (Tourism Venues) Lot 1 - Accessibility Guides

Statusactive
Value£545,705

Enhancing Accessibility Information (Tourism Venues) Lot 2 - Accessibility Features Question Set

Statusactive
Value£24,500

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03fb03
Latest release ID002012-2024
Latest release timestampFri Jan 19 2024 17:26:43 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodNot published
Procurement method detailsAward procedure with prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0023
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release4

Notice history

DateEventReference
19 Jan 2024award, contract002012-2024
7 Sept 2023tender026542-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "status": "complete",
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    "description": "VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.",
    "classification": {
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        "buyerProfile": "https://visitbritain.force.com/s/Welcome",
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      "name": "British Tourist Authority",
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Complete JSON history (2 releases)
19 Jan 2024 · 002012-2024 · award, contract
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      "scheme": "CELEX"
    },
    "description": "VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.",
    "classification": {
      "id": "75125000",
      "scheme": "CPV",
      "description": "Administrative services related to tourism affairs"
    },
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure with prior publication of a call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-65399",
      "name": "VisitBritain/VisitEngland",
      "roles": [
        "buyer",
        "reviewContactPoint"
      ],
      "address": {
        "region": "UKI3",
        "locality": "London",
        "postalCode": "SW1W 0BD",
        "countryName": "United Kingdom",
        "streetAddress": "3 Grosvenor Gardens"
      },
      "details": {
        "url": "http://www.visitbritain.org",
        "buyerProfile": "https://visitbritain.force.com/s/Welcome",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "Tourism"
          }
        ]
      },
      "identifier": {
        "legalName": "VisitBritain/VisitEngland"
      },
      "contactPoint": {
        "email": "Procurement@visitbritain.org"
      },
      "additionalContactPoints": [
        {
          "email": "procurement@visitbritain.org"
        }
      ]
    },
    {
      "id": "GB-FTS-102999",
      "name": "Disabled Enabled Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH2",
        "locality": "Hertfordshire",
        "postalCode": "SG4 0TW",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 1 The Cam Centre, Wilbury Way, Hitchin, Hertfordshire, England"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "03989521",
        "legalName": "Disabled Enabled Limited"
      }
    },
    {
      "id": "GB-FTS-103000",
      "name": "Access and Inclusion UK",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF1",
        "locality": "Chesterfield",
        "postalCode": "S40 4EG",
        "countryName": "United Kingdom",
        "streetAddress": "89, Brockwell Lane, Chesterfield, Derbyshire, Brockwell Lane, Chesterfield, Derbyshire, S40 4EG"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "14217092",
        "legalName": "Access and Inclusion UK"
      }
    },
    {
      "id": "GB-FTS-84279",
      "name": "British Tourist Authority",
      "roles": [
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SW1W0BD",
        "countryName": "United Kingdom",
        "streetAddress": "3 Grosvenor Gardens, London, SW1W 0BD"
      },
      "details": {
        "url": "https://www.visitbritain.com/en"
      },
      "identifier": {
        "legalName": "British Tourist Authority"
      },
      "contactPoint": {
        "email": "procurement@visitbritain.org"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "002012-2024-1",
      "title": "Enhancing Accessibility Information (Tourism Venues) Lot 1 - Accessibility Guides",
      "value": {
        "amount": 545705,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "002012-2024-1",
      "dateSigned": "2023-11-23T00:00:00Z"
    },
    {
      "id": "002012-2024-2",
      "title": "Enhancing Accessibility Information (Tourism Venues) Lot 2 - Accessibility Features Question Set",
      "value": {
        "amount": 24500,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "002012-2024-2",
      "dateSigned": "2023-11-28T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
7 Sept 2023 · 026542-2023 · tender
{
  "id": "026542-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-09-07T17:29:51+01:00",
  "ocid": "ocds-h6vhtk-03fb03",
  "buyer": {
    "id": "GB-FTS-20111",
    "name": "VisitBritain/VisitEngland"
  },
  "tender": {
    "id": "BTA1996",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1 - Accessibility Guides",
        "value": {
          "amount": 570000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties. Additional information: CPV code 75125000 Administrative Services related to Tourism Affairs",
        "contractPeriod": {
          "durationInDays": 1800
        }
      },
      {
        "id": "2",
        "title": "Lot 2 - Accessibility Features Question Set",
        "value": {
          "amount": 25000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.",
        "contractPeriod": {
          "endDate": "2024-03-31T23:59:59+01:00",
          "startDate": "2023-11-08T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UK"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75125000",
            "scheme": "CPV",
            "description": "Administrative services related to tourism affairs"
          },
          {
            "id": "63514000",
            "scheme": "CPV",
            "description": "Tourist guide services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "UK"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75125000",
            "scheme": "CPV",
            "description": "Administrative services related to tourism affairs"
          },
          {
            "id": "63513000",
            "scheme": "CPV",
            "description": "Tourist information services"
          }
        ]
      }
    ],
    "title": "BTA1996 - Enhancing Accessibility Information (Tourism Venues)",
    "value": {
      "amount": 595000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0023",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": 1
    },
    "description": "VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.<br/><br/>Interested suppliers can access the procurement documentation for this opportunity free of charge via the Atamis eprocurement system: https://visitbritain.force.com/s/Welcome<br/><br/>If you have recently registered on the Atamis eProcurement portal for another VisitBritain requirement, you can use the same account. If not, you will first need to register your organisation on the portal.<br/>To register, you will need to:<br/>1. Go to the URL: https://visitbritain.force.com/s/Welcome<br/>2. Select ‘Click here to register!'<br/>3. Read and agree to the portal user agreement<br/>4. Complete the registration form, providing information including:<br/>— The full legal name of your organisation,<br/>— Your company registration number,<br/>— Your DUNS number-a unique nine-digit number provided to organisations free of charge by Dun & Bradstreet.<br/>— Whether your organisation is a Small –Medium Sized Enterprise (SME)<br/>— User and contact details.",
    "tenderPeriod": {
      "endDate": "2023-10-06T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "75125000",
      "scheme": "CPV",
      "description": "Administrative services related to tourism affairs"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "As stated in the procurement documentation."
        }
      ]
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-20111",
      "name": "VisitBritain/VisitEngland",
      "roles": [
        "buyer",
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "region": "UKI3",
        "locality": "London",
        "postalCode": "SW1W 0BD",
        "countryName": "United Kingdom",
        "streetAddress": "3 Grosvenor Gardens, Victoria"
      },
      "details": {
        "url": "http://www.visitbritain.org",
        "buyerProfile": "http://www.visitbritain.org",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "Tourism"
          }
        ]
      },
      "identifier": {
        "legalName": "VisitBritain/VisitEngland"
      },
      "contactPoint": {
        "url": "https://visitbritain.force.com/s/Welcome",
        "name": "Procurement Team",
        "email": "Procurement@visitbritain.org"
      },
      "additionalContactPoints": [
        {
          "email": "procurement@visitbritain.org"
        }
      ]
    }
  ],
  "language": "en",
  "description": "The BTA previously issued an FTS Prior Information Notice https://www.find-tender.service.gov.uk/Notice/019327-2023<br/>and Contracts Finder Notice https://www.find-tender.service.gov.uk/Notice/019327-2023 on 19 June 2023 alerting the market to this potential opportunity.",
  "initiationType": "tender"
}