Official UK procurement notice
Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service
Authority: Blackpool Coastal Housing (Public body)
Re-procurement openCustomer Care (Security) Services within Emergency Housing and Resettlement Service · bids close
What is being bought
Published requirement descriptionThis contract is not a security contract, it has a much wider scope. The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. They must have experience, competence and abilities to manage situations that may be sensitive and challenging. The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently. The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.
CPV: Customer-care services · Guard services · Patrol services
The lotProcurement structure
single lot · no lot value publishedLot #1AwardedRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Quality: 30%
- Interview: 15%
- price: 35%
- Social Value: 20%
Published award criteria (4)
- Quality: 30
- Social Value: 20
- Interview: 15
- Price: 35
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 8 Dec 2022, 12:51 GMT
- Last source update
- 8 Mar 2023, 14:56 GMT
- Award evaluation window
- 9 Jan 2023 – …
- Authority reference
DN646756- FTS notice number
2023/S 000-006770- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-038bddFind a Tender
How it was run
Official notice- Submission deadline
- 9 Jan 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 9 Jan 2023, 12:00 GMT
Timeline
9 Jan 2023 → 8 Mar 2023 · 3 dates- Submission deadline9 Jan 2023, 12:00 GMT
- Bids opened9 Jan 2023, 12:00 GMT
- Notice published8 Mar 2023, 14:56 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete8 Mar 2023, 14:56 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Secure FM LtdSME | — | — | Awarded |
Contracts
Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service · Secure FM LtdSME
- Signed
- 8 Mar 2023
- Value
- —
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| This contract is not a security contract, it has a much wider scope | 10bids · 10 electronic | 7 | — | £400,000 – £500,000 |
| Whole notice | — | — | — | £400,000 – £500,000 |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court Justice England & WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- Secure FMAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.