Find a TenderAwardedContract award notice
Published 11 Jul 2025, 15:18 BST

Official UK procurement notice

Award of Framework Agreement for the Provision of Tenancy based Care and Support (Supported Living) for People with Mental Health Needs

Official notice

Authority: City & County of Swansea (Local council)

Open framework scheme3 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£100,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 5 Sept 2025awarded 17 Mar 2026
Awarded to ACCOMPLISH GROUP LIMITED +11 more3 awards
Framework period 5 yrsends 4 Nov 2030 · up to 4 Nov 2035 with extensions · starts 3 Nov 2025

What is being bought3 lots · detail below

Published requirement description

Swansea Council has established a light touch framework agreement with organisations it can work with in the future to deliver high-quality support to those in need.

The framework agreement has three separate lots that will offer the Council the flexibility to commission services that are effective at supporting individuals with a range of needs

  • The authority expects to re-tender this requirement around 1 Jun 2035, 23:59 BST.
  • No preliminary market engagement: A preliminary market engagement was undertaken however this was published under PCR 2015 prior to the Procurement Act 2023 becoming the new legal statute. https://www.sell2wales.gov.wales/search/show/Search_View.aspx?ID=JUL483635

CPV: Social work and related services

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
25 bids on the busiest of 3 lots · 25 suppliers appointed
Framework period
5 yrs · up to 10 yrs from 3 Nov 2025
Who may buy through it

This Framework Agreement may be utilised by the following Contracting Authorities:

  • The Council of the City and County of Swansea
  • Swansea Bay University Health Board

1 Talbot Gateway, Baglan Energy Park,

Port Talbot

SA12 7BR

Published description of the framework

Mini Competition and Direct Award option

Lots and requirements (3)Procurement structure

3 lots · all with a published value · same evaluation weights on every lot

Every one of these 3 lots carries the same published figure, £100,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Small Block Contracted SchemesAwardedRenewal 5 yrsSMEVCSEceiling above

This Lot will allow the Purchasers to call-off block contracts for the delivery of support at one or more addresses. Each call-off contract will have a designated level of support staff, but the maximum number will be 299 hours per week. In most instances, the Service Provider of the scheme must be registered with the Care Inspectorate Wales.

Contract period: 3 Nov 2025 – 4 Nov 2030 (5 yrs) · up to 4 Nov 2035 with extensions
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: Extension of initial framework term. Extension period - option to extend up to 60 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to tender documents.

  • Technical & professional ability

    Please refer to tender documents.

Lot #2Medium / Large Block Contracted SchemesAwardedRenewal 5 yrsSMEVCSEceiling above

This Lot will allow the Purchasers to call-off block contracts for the delivery of support at one or more addresses. Each call-off contract will have a designated level of support staff, but the minimum number will be 300 hours per week. In most instances, the Service Provider of the scheme must be registered with the Care Inspectorate Wales.

Contract period: 3 Nov 2025 – 4 Nov 2030 (5 yrs) · up to 4 Nov 2035 with extensions
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: Optional extension for initial term. Extension Period - option to extend up to 60 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see tender documents

  • Technical & professional ability

    Please see tender documents

Lot #3Individual Supported Living Packages (Spot Purchase)AwardedRenewal 5 yrsSMEVCSEceiling above

This Lot will allow the Purchasers to commission individual packages of care and support for Service Users with complex mental health needs.

Contract period: 3 Nov 2025 – 4 Nov 2030 (5 yrs) · up to 4 Nov 2035 with extensions
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: Optional extension for initial term. Extension Period - option to extend up to 60 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see tender documents

  • Technical & professional ability

    Please see tender documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 65%Price: 35%
Published award criteria (2)
  • Quality
  • Price
Lot distribution rule: No maximum number of lots a supplier can be awarded. No maximum number of lots a supplier can bid for.
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
  • “Award of Framework Agreement for the Provision of Tenancy based Care…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
This Framework Agreement may be utilised by the following Contracting Authorities: - The Council of the City and County of Swansea - Swansea Bay University Health Board 1 Talbot Gateway, Baglan Energy Park, Port Talbot SA12 7BR · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jun 2035
First published
11 Jul 2025, 15:18 BST
Last source update
17 Mar 2026, 17:13 GMT
Award evaluation window
Submission end – 20 Oct 2025
Authority reference
CCS/24/300
FTS notice number
2025/S 000-039359
Latest notice
Contract award notice (UK6)
Classification (CPV)
Social work and related services
Delivery area
Wales (UKL18)
Official registry OCID
ocds-h6vhtk-055dd9 Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
5 Sept 2025, 12:00 BST
Clarification deadline
29 Aug 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

Tender documents can be accessed (for free) via the following link;

etenderwales.bravosolution.co.uk/web/login.shtml ↗

Please search for the following ITT code and description;

itt_118640 - Framework Agreement for the Provision of Tenancy Based Care and Support (Supported Living) for People with Mental Health Need

Tenders can also be submitted via the e-TenderWales portal;

etenderwales.bravosolution.co.uk/web/login.shtml ↗

Timeline

11 Jul 2025 → 27 Mar 2026 · 8 dates
  1. Tender notice published
    11 Jul 2025, 15:18 BST
  2. Clarification questions by
    29 Aug 2025, 12:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    5 Sept 2025, 12:00 BST
  4. Award decision expected by366 days ago
    20 Oct 2025, 23:59 BST
  5. Contract starts353 days ago
    3 Nov 2025
  6. Assessment summaries sent219 days ago
    17 Mar 2026
  7. Latest notice published219 days ago
    17 Mar 2026, 17:13 GMT
  8. Standstill ends208 days ago
    27 Mar 2026, 23:59 GMT

Notice history

5 events · 3 releases on Find a Tender · since 11 Jul 2025
  1. Tender notice published
    11 Jul 2025, 15:18 BST
    UK4
  2. Contract award notice published
    17 Mar 2026, 16:48 GMT
    UK6
  3. Status changed to complete
    17 Mar 2026, 16:48 GMT
  4. Contract award notice published
    17 Mar 2026, 17:13 GMT
    UK6
  5. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 253 awards · see the list ↓
Bids received 2514 from SMEs · busiest of 3 lots

£100,000,000 is the framework's published maximum, restated by the publisher on 3 award rows. It is one ceiling, not 3 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Small Block Contracted Schemes1 award
ACCOMPLISH GROUP LIMITED, Adferiad Recovery, CaredigVCSE, GOLEUDY HOUSING AND SUPPORT LIMITEDSMEVCSE, NEXT STEP NURSING LIMITEDSME, PEOPLE SUPPORT LTDSME +13 more1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: up to ​​60 months​ · Options: The right to increase/decrease the service provision based on need. The three stated lots have been split in value equally for the purposes of this notice, however the spend within each lot will be dependant on need/demand of services, it is expected that this will fluctuate during the term of the framework. Therefore the framework allows for the lot values / framework value to fluctuate in accordance with the required need at the time of call off. · Amended: This Framework Agreement may be utilised by the following Contracting Authorities: - The Council of the City and County of Swansea - Swansea Bay University Health Board 1 Talbot Gateway, Baglan Energy Park, Port Talbot SA12 7BRceiling above17 Mar 2026standstill to 27 Mar 2026Standstill
Lot 2 · Medium / Large Block Contracted Schemes1 award
COLLENS HEALTHCARE (SOUTHERN) CYFSME, CaredigVCSE, DIAMOND MEDICAL LIMITED, GOLEUDY HOUSING AND SUPPORT LIMITEDSMEVCSE, MIRUS-WALESVCSE, NEXT STEP NURSING LIMITEDSME +7 more1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: up to 60 months · Options: The right to increase/decrease the service provision based on need. The three stated lots have been split in value equally for the purposes of this notice, however the spend within each lot will be dependant on need/demand of services, it is expected that this will fluctuate during the term of the framework. Therefore the framework allows for the lot values / framework value to fluctuate in accordance with the required need at the time of call off. · Amended: This Framework Agreement may be utilised by the following Contracting Authorities: - The Council of the City and County of Swansea - Swansea Bay University Health Board 1 Talbot Gateway, Baglan Energy Park, Port Talbot SA12 7BRceiling above17 Mar 2026Awarded
Lot 3 · Individual Supported Living Packages (Spot Purchase)1 award
ACCOMPLISH GROUP LIMITED, Adferiad Recovery, GOLEUDY HOUSING AND SUPPORT LIMITEDSMEVCSE, NEXT STEP NURSING LIMITEDSME, PEOPLE SUPPORT LTDSME, Potensial Ltd trading as Potens +16 more1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: up to 60 months · Options: The right to increase/decrease the service provision based on need. The three stated lots have been split in value equally for the purposes of this notice, however the spend within each lot will be dependant on need/demand of services, it is expected that this will fluctuate during the term of the framework. Therefore the framework allows for the lot values / framework value to fluctuate in accordance with the required need at the time of call off. · Amended: This Framework Agreement may be utilised by the following Contracting Authorities: - The Council of the City and County of Swansea - Swansea Bay University Health Board 1 Talbot Gateway, Baglan Energy Park, Port Talbot SA12 7BRceiling above17 Mar 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Small Block Contracted Schemes25final-stage tenders · 33 at stage one145—
2 · Medium / Large Block Contracted Schemes25final-stage tenders · 33 at stage one145—
3 · Individual Supported Living Packages (Spot Purchase)25final-stage tenders · 33 at stage one145—

Contracting authority & participating public bodies

City & County of Swansea

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PYYD-8699-BJGD Civic Centre, Swansea, Wales, SA1 3SNContact email

Framework contractors & participating bidders

25 commercial parties on the notice
  • Accomplish Group LtdFramework contractorGB-PPON: PDRC-6836-CRJX Maybrook House, Third Floor, Queensway, Halesowen, West Midlands, B63 4AHContact email
  • Adferiad RecoveryFramework contractorGB-PPON: PBQD-7491-LXQT 36 Princes Drive, Colwyn Bay, Wales, LL29 8LAContact email
  • Cadog Homecare LtdFramework contractorGB-PPON: PQMC-4471-XCYP First Floor Redwood Court, Swansea, Wales, SA7 9LAContact email
  • Care Without Compromise Ltd Framework contractorGB-PPON: PGYJ-3575-LJZD Linden House Lime Walk, Bracknell, South East, RG12 9DYContact email
  • Caredig LtdFramework contractorGB-PPON: PVLV-9419-HHQG 43 Walter Road, Swansea, Wales, SA1 5PNContact email
  • Collens Healthcare (Southern) CYFFramework contractorGB-PPON: PHNR-4542-WQDD 2 Alexandra Gate, Cardiff, Wales, CF24 2SAContact email
  • Diamond Medical LimitedFramework contractorGB-PPON: PVXJ-8462-NCNR 19 Green Pond Close, London, London, E17 6EEContact email
  • G.H. Supported Living LtdFramework contractorGB-PPON: PTGR-6427-RZTT 41a Llethri Road, Llanelli, Wales, SA14 8EYContact email
  • Goleudy Housing and Support LtdFramework contractorGB-PPON: PHQB-9136-JCLG The Customs House, Swansea, Wales, SA1 1RGContact email
  • Gozian Healthcare LtdFramework contractorGB-PPON: PYPN-2698-WGDZ 2 Alexandra Gate Alexandra Gate Business Centre, Cardiff, Wales, CF24 2SAContact email
Show 15 more suppliers
  • Integra Community Living Options LtdFramework contractorGB-PPON: PMRD-8389-PGMX Suite 22, The Globe Centre, Accrington, North West, BB5 0REContact email
  • Ivolve DC LtdFramework contractorGB-PPON: PWVL-6742-YTTJ Chestnut House Tawe Business Village, Swansea, Wales, SA7 9LAContact email
  • Kenfield HouseFramework contractorGB-PPON: PBYY-9398-WVPP 8 Swansea Road, Swansea, Wales, SA5 4TQContact email
  • Leison Care Services LtdFramework contractorGB-PPON: PWYT-7311-TLGV Downfield House Llantrisant Road, Cardiff, Wales, CF5 6JDContact email
  • Lifeways SIL LtdFramework contractorGB-PPON: PXXR-9397-YZWV No. 2 The Square, Birchwood Boulevard, Warrington, North West, WA3 7QYContact email
  • M&D Care Operations LtdFramework contractorGB-PPON: PNTC-6778-ZLTM Inspiration Centre Ty'R Onnen, Carmarthen, Wales, SA31 2NFContact email
  • Mirus–WalesFramework contractorGB-PPON: PXWN-2495-BJGL Unit 5 Cleeve House, Cardiff, Wales, CF14 5GPContact email
  • Next Step NursingFramework contractorGB-PPON: PVNQ-7919-VVVZ 2 Station Road West, Oxted, South East, RH8 9EPContact email
  • People Support LtdFramework contractorGB-PPON: PRZZ-4274-LPNQ 35a High Street, Welshpool , Wales, SY21 7JPContact email
  • Platform For ChangeFramework contractorGB-PPON: PBYH-4123-BZWY Beaufort House Beaufort Road, Swansea, Wales, SA6 8JGContact email
  • Potensial Limited (trading as Potens)Framework contractorGB-PPON: PXGN-2599-JMVH 68 Grange Road West, Merseyside, North West, CH41 4DBContact email
  • Redwood Care Solutions LtdFramework contractorGB-PPON: PYVV-5964-JMVP 27 Croft Street, Swansea, Wales, SA1 1QEContact email
  • Starmedi Healthcare Services LtdFramework contractorGB-PPON: PRWM-8874-NNWM 3 New Bridge Square, Swindon, South West, SN1 1HNContact email
  • Superior Personnel LtdFramework contractorGB-PPON: PWLD-4411-DWCY 17 Millground Road, Bristol, South West, BS13 8NEContact email
  • Walsingham SupportFramework contractorGB-PPON: PJLV-7497-RHDT 4/4a Bloomsbury Square, London, London, WC1A 2RPContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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