Find a TenderOpen for tender Tender notice
Published 28 Oct 2026, 17:28 GMT

Official UK procurement notice

Ashford Arts Centre Operator

Authority: Ashford Borough Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdConcessionLight touch regimeSME suitableVCSE suitable
Concession value (operator's revenue)£12,600,000operator revenue, not the authority's budget
Submission deadline 8 Jan 202710:00 GMT · 71 days left
Contract term 15 yrsends 31 Mar 2042 · starts 1 Apr 2027

What is being bought

Published requirement description

The Council seeks a suitably skilled, long-term partner to manage and operate Ashford Arts Centre (AAC) via a concession arrangement.

AAC is a new community and commercial arts centre being delivered by the Council through the redevelopment of the former Ashford Odeon cinema building, in Ashford town centre. The design for AAC is currently at RIBA Stage 3, and details in respect of the scope of the AAC in the suite of procurement documents should be treated as subject to confirmation as the design develops.

AAC's programme is intended to include theatre, live performance, comedy, family shows and community use, alongside a hospitality and events offer, ensuring there is something to suit a broad range of audiences within a scale appropriate to Ashford.

The estimated value stated in this notice is based on detailed financial modelling completed by Blue Horizon Ventures on behalf of the Council. The model draws on the RIBA Stage 3 design for AAC, benchmark data from comparable venues, and projected commercial and community activity across the venue’s spaces, reflecting its intended role as a hybrid commercial and community performance venue. The figure represents cumulative operator income over the 25 year contract term, excluding VAT and public subsidy.

It is shared to give Tenderers an indication of scale so that they can plan their interest and resources with confidence. It is not a forecast or a guarantee of future income, and it is not intended to be used as the basis for Tenderers’ own financial modelling. Tenderers are required to develop their own assumptions, drawing on their operating experience and the information in the tender pack.

For more information about this opportunity, please visit the eSourcing portal at:

www.kentbusinessportal.org.uk/tenders/UK-UK-Ashfor… ↗

To respond to this opportunity, please click here:

www.kentbusinessportal.org.uk/respond/P5BBRU393F ↗

  • How the procedure runs: PRE-SELECTION QUESTIONAIRE (PSQ) AND CONDITIONS OF PARTICIPATION Part 1 - Tenderers are invited to complete the PSQ. The Council will evaluate the PSQ to ensure Tenderers meet the required capability and financial standing requirements. Tenderers who fail this Stage1 Part 1, will not proceed to Stage 1, Part 2. Any such Tender will not be considered an assessed tender and as such, no feedback will be provided to Tenderers in respect of a failed PSQ submission. Part 2 - Tenderers are invited to submit their Initial Tender in accordance with Form of Tender Response Document at the same time as completing Stage 1 Part 1. The Council will evaluate the Initial Tender in accordance with the methodology set out in this ITT. Tenderers that submit an assessed tender will be provided with feedback in respect of their Initial Tender. The Council reserves the right to award the Contract to the highest scoring Tenderer following Initial Tenders and to forego the Negotiation or Final Tender Stage. STAGE 2 – OPTIONAL NEGOTIATION STAGE Should the Council wish to proceed with a Negotiation Stage in the procurement, it will invite all Tenderers who submit an assessed Tender to proceed to the Negotiation Stage. The Council intends to invite Tenderers to participate in negotiation in order to refine their Initial Tender in accordance with the terms of the Invitation to Negotiate document published at the time. The purpose of the negotiation stage is to discuss, clarify, refine and develop Tenderers' proposals, including technical, commercial, contractual, implementation and service delivery matters. Negotiation sessions will take place in person or over Microsoft Teams. Once the Council is satisfied that the negotiation stage is concluded, it will invite Tenderers to the next stage. The Council reserves the right to set the agenda for the negotiation sessions. The Council reserves the right to conduct multiple rounds of negotiation. The Council anticipates that Tenderers will discuss the commercial submission and, more generally, the Tenderers’ ambition for service deliver at AAC. STAGE 3 - FINAL TENDERS The Council reserves the right to invite Final Tenders only without the Negotiation Stage. The Council reserves the right to refine the Award Criteria for Final Stage tenders in accordance with Section 24 PA23. At the conclusion of any Negotiation Stage, Tenderers are invited to submit Final Tenders to be evaluated in accordance with the terms of the ITSFT published at the time. As previously set out, the Council reserves the right to refine the Award Criteria prior to submission of Final Tenders. The Council also reserves the right to implement minimum pass marks at Final Tender Stage. The Council’s intention is that the Final Tender is a refined and improved version of the Initial Tender. At the conclusion of the evaluation and moderation of Final Tenders, Tenderers will be notified of the outcome of the procurement and confirmation as to which Tenderer submitted the Most Advantageous Tender. Tenderers will receive an Assessment Summary at the conclusion of this ITSFT stage and publish and contract award notice to start the voluntary standstill period. STAGE 4 - PREFERRED SUPPLIER STAGE The Council will use this period to formalise the necessary contract documents between the parties. The Council will conclude any outstanding due diligence during this period. This may include the Council requesting any documentary evidence it requires to be satisfied that the successful Tenderer(s) continues to comply with the requirements of the PSQ.

CPV: Arts-facility operation services

The lotProcurement structure

single lot · value published
Lot #1 15 yrsSMEVCSEPublished value£12,600,000
Contract period: 1 Apr 2027 – 31 Mar 2042 (15 yrs)Value: £12,600,000 exc. VAT · £15,120,000 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See procurement documents.

  • Technical & professional ability

    See procurement documents.

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 65%Price: 35%
Published sub-criteria (4)
  • Quality: 60%
  • Legal: 5%
  • Commercial Offer Score: 25%
  • Business Case Score: 10%
Published award criteria (4)
  • Quality
  • Commercial Offer Score
  • Business Case Score
  • Legal
Conditions of participation2
  • Economic & financial standing

    See procurement documents.

  • Technical & professional ability

    See procurement documents.

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Competition analysis · published record, not a forecast of who will bid

How Ashford Borough Council buys Arts-facility operation services (CPV 9232), and who usually turns up

Ashford Borough Council’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Arts-facility operation services (CPV 9232) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerAshford Borough Council · all categories
The marketArts-facility operation services (CPV 9232) · South East England
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 12 of 15 known-size awards · market: division 92 · South East England, n=58
80%71%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in South East England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 9 of 28 known-location awards · market: division 92 · South East England, n=88
32%22%

Most of this buyer’s recorded winners were registered outside the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 7 decided notices · market: division 92 · South East England, n=16
30 days54 days

Half of these awards have an award date within 30 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 2 of 25 procurements with awards had no recorded rival · market: division 92 · South East England, n=93
8%39%

Missing bid counts may hide more single-bid awards. This share is a minimum.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer12 lots with bid counts · all categories
17% had one bid
The market21 lots with bid counts · division 92 · South East England
10% had one bid
Buyer / market · select a colour for counts
1 bid17% / 10%
Buyer: 2 of 12 lots with published bid counts. Market: 2 of 21 lots with published bid counts.
2–38% / 29%
Buyer: 1 of 12 lots with published bid counts. Market: 6 of 21 lots with published bid counts.
4–617% / 57%
Buyer: 2 of 12 lots with published bid counts. Market: 12 of 21 lots with published bid counts.
7+58% / 5%
Buyer: 7 of 12 lots with published bid counts. Market: 1 of 21 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer15 lots with estimate and award · all categories
53% below estimate
The market21 lots with estimate and award · division 92 · South East England
57% below estimate
Buyer / market · select a colour for counts
Below estimate53% / 57%
Buyer: 8 of 15 lots with an estimate and award. Market: 12 of 21 lots with an estimate and award.
Within ±2%20% / 29%
Buyer: 3 of 15 lots with an estimate and award. Market: 6 of 21 lots with an estimate and award.
Above estimate27% / 14%
Buyer: 4 of 15 lots with an estimate and award. Market: 3 of 21 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 92180 monthsSME suitablePublished estimate£13m

This lot lists more than one class in CPV 92. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

4expected bids32% chance of a single bid
similar past contests in this category: 1
Forecast chances for this lot
1 bid32%
Chance this lot gets 1 bid: 32%. This is a forecast.
2–331%
Chance this lot gets 2–3: 31%. This is a forecast.
4–624%
Chance this lot gets 4–6: 24%. This is a forecast.
7+13%
Chance this lot gets 7+: 13%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 19 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£13mLevel with estimate
19 comparable awards
Forecast compared with the buyer’s estimate
Middle 50%£11m–£13m
Half of likely prices fall between £11,211,665 and £12,600,000.
Estimate£13m
The buyer published an estimate of £12,600,000 for this lot.
A 35% chance the award lands exactly on the estimate.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

SupplierWon in this categoryLive contractsAward vs estimate
£843m19 awards in 36m · last 1 month ago8 live · £463m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

3% above n=9
£175m8 awards in 36m · last 1 month ago4 live · £93m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

11% above n=1
£57m6 awards in 36m · last 4 months ago4 live · £35m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=4
£25k1 award in 36m · last 1 month ago1 live · £25k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=1
3 panel places
£117k11 awards in 36m · last 3 months ago3 live · £7.6m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
ConcessionLight touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
28 Oct 2026, 17:28 GMT
Last source update
28 Oct 2026, 17:28 GMT
Award evaluation window
Submission end – 8 Mar 2027
Authority reference
ASH/25/358
FTS notice number
2026/S 000-102323
Latest notice
Tender notice (UK4)
Classification (CPV)
Arts-facility operation services
Delivery area
South East (UKJ4)
Official registry OCID
ocds-h6vhtk-0792e2 Find a Tender
How it runs

PRE-SELECTION QUESTIONAIRE (PSQ) AND CONDITIONS OF PARTICIPATION

Part 1 - Tenderers are invited to complete the PSQ.

The Council will evaluate the PSQ to ensure Tenderers meet the required capability and financial standing requirements. Tenderers who fail this Stage1 Part 1, will not proceed to Stage 1, Part 2. Any such Tender will not be considered an assessed tender and as such, no feedback will be provided to Tenderers in respect of a failed PSQ submission.

Part 2 - Tenderers are invited to submit their Initial Tender in accordance with Form of Tender Response Document at the same time as completing Stage 1 Part 1. The Council will evaluate the Initial Tender in accordance with the methodology set out in this ITT. Tenderers that submit an assessed tender will be provided with feedback in respect of their Initial Tender.

The Council reserves the right to award the Contract to the highest scoring Tenderer following Initial Tenders and to forego the Negotiation or Final Tender Stage.

STAGE 2 – OPTIONAL NEGOTIATION STAGE

Should the Council wish to proceed with a Negotiation Stage in the procurement, it will invite all Tenderers who submit an assessed Tender to proceed to the Negotiation Stage.

The Council intends to invite Tenderers to participate in negotiation in order to refine their Initial Tender in accordance with the terms of the Invitation to Negotiate document published at the time.

The purpose of the negotiation stage is to discuss, clarify, refine and develop Tenderers' proposals, including technical, commercial, contractual, implementation and service delivery matters.

Negotiation sessions will take place in person or over Microsoft Teams. Once the Council is satisfied that the negotiation stage is concluded, it will invite Tenderers to the next stage. The Council reserves the right to set the agenda for the negotiation sessions. The Council reserves the right to conduct multiple rounds of negotiation.

The Council anticipates that Tenderers will discuss the commercial submission and, more generally, the Tenderers’ ambition for service deliver at AAC.

STAGE 3 - FINAL TENDERS

The Council reserves the right to invite Final Tenders only without the Negotiation Stage.

The Council reserves the right to refine the Award Criteria for Final Stage tenders in accordance with Section 24 PA23.

At the conclusion of any Negotiation Stage, Tenderers are invited to submit Final Tenders to be evaluated in accordance with the terms of the ITSFT published at the time.

As previously set out, the Council reserves the right to refine the Award Criteria prior to submission of Final Tenders. The Council also reserves the right to implement minimum pass marks at Final Tender Stage.

The Council’s intention is that the Final Tender is a refined and improved version of the Initial Tender. At the conclusion of the evaluation and moderation of Final Tenders, Tenderers will be notified of the outcome of the procurement and confirmation as to which Tenderer submitted the Most Advantageous Tender. Tenderers will receive an Assessment Summary at the conclusion of this ITSFT stage and publish and contract award notice to start the voluntary standstill period.

STAGE 4 - PREFERRED SUPPLIER STAGE

The Council will use this period to formalise the necessary contract documents between the parties. The Council will conclude any outstanding due diligence during this period. This may include the Council requesting any documentary evidence it requires to be satisfied that the successful Tenderer(s) continues to comply with the requirements of the PSQ.

Review and risk notes
Risks

The AAC is to be operated by way of concession. The risk to the operator is set out in the concession agreement.

How to participate & submission route

Official notice Submit via ProContract (Due North)
Submission portal named on this notice: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
—
Tender submission deadline
8 Jan 2027, 10:00 GMT
Clarification deadline
—
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
Published estimate £12,600,000 excludes VAT (£15,120,000 including VAT).

Timeline

28 Oct 2026 → 1 Apr 2027 · 4 dates
  1. Tender notice published5h ago
    28 Oct 2026, 17:28 GMT
  2. Today
    28 Oct 2026
  3. Submission deadlinein 71 days
    8 Jan 2027, 10:00 GMT
  4. Award decision expected byin 131 days
    8 Mar 2027, 23:59 GMT
  5. Contract startsin 153 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    28 Oct 2026, 17:28 GMT
    UK4

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Ashford Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJTC-7477-RLVM International House,, Dover Place, Ashford, South East, TN23 1HUContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender