Official UK procurement notice
Application Management Services - The Mayor's Office for Policing And Crime
Authority: Mayor's Office for Policing and Crime (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe contracting Authority ('Authority') in relation to this notice is the Mayor's Office for Policing and Crime (MOPAC), on behalf of the Metropolitan Police Service (MPS).
The scope of services is organised into key service areas and described at high level below, these are split into the 'Core Services' and 'Optional Services'. It should be highlighted at this stage that all services listed could be delivered by the successful Supplier, but the volume and introduction date of the 'Optional Services' may be varied at the sole discretion of the Authority.
The commencement of the 'Core Services' is due to start on the Service Commencement Date, which may be deferred at the discretion of the Authority. The Authority expects the split of services below to remain the same.
Core Services
- Service Management (SM) - Service Management functions that are delivered by the Supplier that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem
- Application Management Services (AMS) - The effective support and maintenance of Applications within the MPS estate, to ensure a highly available and maintained estate with IT Service Continuity Management at the heart of the Service.
- Applications Security - Aligned to industry best practice, integrated with the specific security functions and the Managed Security Service Provider (MSSP) to ensure that all services are delivered in a highly secure manner with data and users protected throughout all aspects of the service.
Optional Services
- Managed Cloud - The effective support and maintenance of deeper elements of the application and associated technology stack in order to give a greater level of end-to-end accountability for application service and performance
- Digital Workplace - The effective support and maintenance of software and associated technology that manages End User Devices and allows end users to access the tools and platforms they need to work effectively regardless of location.
- How the procedure runs: Procurement Specific Questionnaire Down Select of vendors as per instructions in PSQ Invitation to Tender Stage Clarification and Negotiation Stage Best and Final Offer Stage Contract Award
CPV: Computer equipment and supplies · IT services: consulting, software development, Internet and support · Installation services of communications equipment · Installation services of computers and office equipment · Networks · Software package and information systems · Telecommunications equipment and supplies
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£350,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Capability Response
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Aug 2025, 09:25 BST
- Last source update
- 23 Oct 2026, 10:41 BST
- Award evaluation window
- Submission end – 5 Mar 2026
- Authority reference
2674- FTS notice number
2025/S 000-046732- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0582f9Find a Tender
- How it runs
Procurement Specific Questionnaire
Down Select of vendors as per instructions in PSQ
Invitation to Tender Stage
Clarification and Negotiation Stage
Best and Final Offer Stage
Contract Award
How it was run
Official notice- Submission deadline
- 16 Sept 2025, 12:00 BST
- Clarification deadline
- 3 Sept 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
7 Aug 2025 → 23 Oct 2026 · 8 dates- Tender notice published7 Aug 2025, 09:25 BST
- Clarification questions by3 Sept 2025, 12:00 BST
- Submission deadline16 Sept 2025, 12:00 BST
- Award decision expected by232 days ago5 Mar 2026, 23:59 GMT
- Contract starts201 days ago6 Apr 2026, 00:00 BST
- Assessment summaries sent109 days ago7 Jul 2026, 00:00 BST
- Standstill ends98 days ago17 Jul 2026, 23:59 BST
- Latest notice publishedearlier today23 Oct 2026, 10:41 BST
Notice history
11 events · 6 releases on Find a Tender · since 7 Aug 2025- Tender notice published7 Aug 2025, 09:25 BSTUK4
- Tender notice published7 Aug 2025, 09:33 BSTUK4
- Deadline moved to 2 Sept 2025, 12:00 BST7 Aug 2025, 09:33 BST+0 days · was 2 Sept 2025, 00:59 BST
- Tender notice published7 Aug 2025, 09:44 BSTUK4
- Tender notice published15 Aug 2025, 16:48 BSTUK4
- Deadline moved to 16 Sept 2025, 12:00 BST15 Aug 2025, 16:48 BST+14 days · was 2 Sept 2025, 12:00 BST
- Contract award notice published7 Jul 2026, 11:49 BSTUK6
- Status changed to complete7 Jul 2026, 11:49 BST
- Buyer details updated7 Jul 2026, 11:49 BST
- Contract signature expected20 Jul 2026, 23:59 BSTscheduled
- Contract details notice published23 Oct 2026, 10:41 BSTUK7
Published amendments (3)
Amendment to submission time of PSQ response and change to contact name.
Addition of one CPV code (51600000) missed from original notice.
Extension by two weeks to the clarification and submission deadline to accommodate the holiday season.
Routine re-releases (6)
- 2025-08: 3 releases · 7 Aug 2025, 7 Aug 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Atos IT Services UK LimitedApplication Management Services1 Oct 2026 – 1 Apr 2032 · up to 1 Apr 2034Extensions: Option to extend for maximum of 24 months. · Options: See scope description: The optional services may be brought into scope over the life of the contract at the discretion of the Authority. The successful supplier will also have the potential to deliver project and change work, based on delivery of the Core Services and at the behest of the Authority as detailed in the procurement documentation. | £350,000,000 | 7 Jul 2026 | Awarded |
Contracts
Application Management Services · Atos IT Services UK Limited
- Signed
- 23 Sept 2026
- Value
- £350,000,000
- Period
- 1 Oct 2026 – 1 Apr 2032 · up to 1 Apr 2034 with extensions
- Status
- active
- Extensions
- Option to extend for maximum of 24 months.
- Options
- See scope description: The optional services may be brought into scope over the life of the contract at the discretion of the Authority. The successful supplier will also have the potential to deliver project and change work, based on delivery of the Core Services and at the behest of the Authority as detailed in the procurement documentation.
3 agreed KPIs: SM2 · SM6 · T10
- SM2, Incident: % of P1 and P2 Incidents resolved in time
- SM6, % of major breaches of Service Request fulfilment Lead Times
- T10, Application Instance Availability - Business Critical
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 0 | 0 | — |
Who bid
- wonATOS IT SERVICES UK LIMITED · Greater London
- did not winACCENTURE (UK) LIMITED · Greater London
- did not winCGI IT UK LIMITED · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- The Mayor's Office for Policing And CrimeContracting authorityPublic authority - central government
Bidders & participating suppliers
3 commercial parties on the notice · 1 awarded- ACCENTURE (UK) LIMITEDBidder / tenderer
- ATOS IT SERVICES UK LIMITEDAwarded supplier
- CGI IT UK LIMITEDBidder / tenderer
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Competitive_Flexible_Tender_PSQ_-_AMS_Procurement_v1.0.docx -
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender