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Official procurement procedure

Ambulance Offload Officer Service

Ambulance services
West Midlands (UKG23)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS Staffordshire and Stoke-on-Trent Integrated Care Board: "Ambulance Offload Officer Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS Staffordshire and Stoke-on-Trent Integrated Care BoardScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS Staffordshire and Stoke-on-Trent Integrated Care Board
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS Staffordshire and Stoke-on-Trent Integrated Care Board. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS Staffordshire and Stoke-on-Trent Integrated Care Board
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published10 Jul 2025, 12:25 BST
Last source update10 Jul 2025, 12:25 BST
Recurring procurementNot published
ClassificationAmbulance services
Delivery area
West Midlands (UKG23)
OCIDocds-h6vhtk-055cd3
What is being bought
Ambulance Offload Officer Service - Royal Stoke University Hospital Provision 24/7 to be provided to support improve Ambulance Capacity availability, support system working relationships and be the key link for WMAS and University Hospital of North Midlands regarding ambulance handover performance.
What changed
From the official release history
  1. Status changed to complete
    10 Jul 2025, 12:25 BST
  2. Official notice release published
    10 Jul 2025, 12:25 BST
  3. Buyer information updated
    10 Jul 2025, 12:25 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The AOO role requirement is a clinical role, that will support patient experience, reduce potential patient harms that occur from handover delays, and also support key system relationships, including administrative functions to support timely flow when an ambulance arrives at the acute. The need at Royal Stoke hospital is due to the level of demand of conveyances in comparison to the other two acutes in our system and will have an interoperability with the system to support achieve NHSE 25/26 operational guidance that requires systems to have no handovers greater than 45 minutes. Royal Stoke Hospital is an outlier nationally for handover delays, and this role will be a key element in supporting reduce current performance. There is a need to expand this role to operate at Royal Stoke with an element of this role already within the wider 999 contract. This notice is confirmation of an award having been made due to an urgent circumstance. The current model that is in place has demonstrated an alternative provider does not support the key objectives of the role. This additionality has been explored to be added to the core contract and cannot be added at this time. There is a need to support reduce handover delays and the system requirement is to manage this element more locally than the wider 999 contract and the performance at this acute trust in regard to handover delays. This role will also support mitigate the concerns raised by the Ambulance service regarding Handover delays at Royal Stoke. This is currently being facilitated by UHNM via agency and internal staffing due to the growing need for the role due to operational pressures, however, the HALO role is specific for Ambulance services to provide as part of their core contract and due to the nature of the role can only be operated by the relevant ambulance. The role will require elements of patient care at times of need and operational pressures, therefore there is a requirement to be a WMAS registered paramedic. - The lifetime value of the contract is £ 364,779. - The Contract was awarded 1st June 2025 and ends 31st March 2026
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    10 Jul 2025, 12:25 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 1 Jun 2025, 00:00 BST · £364,779
Commercial outcome and competition
Awards
West Midlands Ambulance Service (WMAS)
Not published · Not published · active
Contracts
Ambulance Offload Officer
£364,779 · signed 1 Jun 2025, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

NHS Staffordshire and Stoke-on-Trent Integrated Care Board

Contracting authority GB-FTS-153979
View buyer profile

  • NHS Staffordshire and Stoke-on-Trent Integrated Care Board
    buyer

    Stafford Education & Enterprise Park, Weston Road,, Stafford, UKG23, ST18 0BF
    emma.hardman1@nhs.net

  • NHS Staffordshire and Stoke-on-Trent ICB
    reviewBody

    Stafford, ST18 0BF

  • West Midlands Ambulance Service (WMAS)
    supplier

    Millennium Point, Waterfront Business Park, Brierley Hill, West Midlands, UKG23, DY5 1LX
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis award was made under an urgent circumstance, regulation 14 was applied as delaying the award of the contract would likely pose a risk to patient or public safety; The role requirement is a clinical role, that will support patient experience, reduce potential patient harms that occurs from handover delays, and also support key system relationships, including administrative functions to support timely flow when an ambulance arrives at the acute