Air Conditioning Service & Maintenance

Cardiff University is undertaking early market engagement to inform the development of

its upcoming procurement for the upcoming procurement for securing a supplier to deliver planned, reactive and remedial air-conditioning (AC) maintenance services across Cardiff University's estate. The proposed contract will cover approximately 2,500 AC and cooling assets. Many of these assets support critical teaching, research and operational activities, including Home Office regulated facilities, clean rooms, specialist laboratories and MRI scanners. Effective maintenance will help ensure statutory compliance, support research continuity, protect high-value equipment and infrastructure, maximise asset life, and minimise the environmental impact associated with refrigerant F-gas leaks.

The purpose of this engagement is to:

• Understand the market's capacity and capability to deliver air-conditioning and cooling maintenance services across a large and complex estate.

• Obtain feedback on the proposed contract structure, specification and service delivery requirements.

• Assess supplier expertise in maintaining specialist and critical cooling infrastructure, including large chiller installations.

• Seek feedback on performance management arrangements, including KPIs and Service Level Agreements.