Find a TenderAwardedContract award notice
Published 16 May 2025, 10:42 BST

Official UK procurement notice

Ageing Well Community Wellness and Empowerment Service

Official notice

Authority: London Borough of Havering (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£1,380,375≈ £460k / year · £1,380,375 inc. VAT · 1 value update15.5% above published estimate
Submissions closed 29 Jul 2025awarded 22 Sept 2025
Award (standstill) to Age UK Redbridge, Barking and Havering
Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2031 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

The London Borough of Havering is seeking to commission a provider for the delivery of the Ageing Well Community Wellness and Empowerment Service.

The London Borough of Havering is commissioning an Ageing Well Community Wellness and Empowerment Service in response to the borough's growing and increasingly diverse older population. With over 46,000 residents aged 65 and above and a projected 22% increase in the 65-84 age group by 2031, there is a pressing need to enhance preventative services that support independence, reduce social isolation, and improve health outcomes.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,380,375
Contract period: 1 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2031 with extensionsValue: £1,380,375 exc. VAT · £1,380,375 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: option to extend of up to 2 years is available

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 30%Price: 70%
Published sub-criteria (2)
  • Quality & Social Value: 30%
  • Price: 70%
Published award criteria (2)
  • Price
  • Quality & Social Value
What this means for your bid
  • Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
16 May 2025, 10:42 BST
Last source update
25 Sept 2025, 10:39 BST
Award evaluation window
Submission end – 1 Oct 2025
FTS notice number
2025/S 000-035529
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
London (UKI52)
Official registry OCID
ocds-h6vhtk-05157b Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
29 Jul 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

elfy.fa.em3.oraclecloud.com/fscmUI/redwood/suppl… ↗

Oracle Fusion tender reference ITTH165

Timeline

16 May 2025 → 1 Feb 2026 · 9 dates
  1. Planning notice published
    16 May 2025, 10:42 BST
  2. Market engagement
    13 Jun 2025, 23:59 BST

    Interested parties are invited to provide expression of interest to this opportunity. Please contact [email protected] by the deadline date of 28th May 2025 and reference:

    PME: Ageing Well Community Wellness and Empowerment Service

  3. Tender notice published
    26 Jun 2025, 16:45 BST
  4. Submission deadline
    29 Jul 2025, 12:00 BST
  5. Assessment summaries sent398 days ago
    25 Sept 2025, 00:00 BST
  6. Latest notice published397 days ago
    25 Sept 2025, 10:39 BST
  7. Award decision expected by391 days ago
    1 Oct 2025, 23:59 BST
  8. Standstill ends386 days ago
    6 Oct 2025, 23:59 BST
  9. Contract starts269 days ago
    1 Feb 2026

Notice history

10 events · 4 releases on Find a Tender · since 16 May 2025
  1. Preliminary market engagement notice published
    16 May 2025, 10:42 BST
    UK2
  2. Tender notice published
    26 Jun 2025, 16:45 BST
    UK4
  3. Published value updated
    26 Jun 2025, 16:45 BST
  4. Status changed to active
    26 Jun 2025, 16:45 BST
  5. Procurement method changed
    26 Jun 2025, 16:45 BST
  6. Deadline published: 29 Jul 2025, 12:00 BST
    26 Jun 2025, 16:45 BST
  7. Tender notice published
    27 Jun 2025, 09:41 BST
    UK4
  8. Contract award notice published
    25 Sept 2025, 10:39 BST
    UK6
  9. Status changed to complete
    25 Sept 2025, 10:39 BST
  10. Contract signature expected
    9 Oct 2025, 23:59 BST
    scheduled
Published amendments (1)

The link to the tender portal has been updated. https://elfy.fa.em3.oraclecloud.com/fscmUI/redwood/supplier-registration/register-supplier/register-supplier-verification

Routine re-releases (4)
  • 2025-05: 1 release · 16 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £1,594,8731 award inc. VAT; no net value published
Bids received 4
Awarded toValueDateStatus
Age UK Redbridge, Barking and Havering1 Feb 2026 – 31 Jan 2029 · up to 31 Jan 2031Extensions: +1 year +1 year extension available subjected to performance satisfaction£1,594,873 inc. VAT22 Sept 2025standstill to 6 Oct 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 6 at stage one00—

Contracting authority & participating public bodies

London Borough of Havering

Contracting authorityPublic authority - sub-central government GB-PPON: PCZG-5314-HWNM Havering Town Hall, Romford, London, RM1 4GRContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender