Find a TenderOpen for tender Tender notice
Published 15 Jul 2026, 13:27 BST

Official UK procurement notice

Information, Advice & Guidance for RBWM

Authority: Royal Borough of Windsor & Maidenhead (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£124,000≈ £124k / year · £148,000 inc. VAT · 1 value update
Submission deadline 19 Nov 202613:00 GMT · 30d 2h left
Clarification cut-off 10 Nov 202613:00 GMT · questions to the authority
Contract term 1 yrends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach.

Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 1 yrSMEVCSEPublished value£124,000
Contract period: 1 Apr 2027 – 31 Mar 2028 (1 yr) · up to 31 Mar 2030 with extensionsValue: £124,000 exc. VAT · £148,000 inc. VAT
Delivery: South EastEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£247,322/yr≈ 2× annual value
Extensions: Initial contract one year, plus one year extension and another one year extension

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 100%
Published sub-criteria (1)
  • Technical: 100%
Published award criteria (1)
  • Technical

No conditions of participation were published on the notice; check the tender documents.

What this means for your bid
  • Turnover usually expected at this size: about £247,322 (twice the annual value).

Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How Royal Borough of Windsor & Maidenhead buys Health and social work services (CPV 85), and who usually turns up

Royal Borough of Windsor & Maidenhead’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health and social work services (CPV 85) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerRoyal Borough of Windsor & Maidenhead · all categories
The marketHealth and social work services (CPV 85) · South East England
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 11 of 19 known-size awards · market: division 85 · South East England, n=1,216
58%45%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in South East England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 13 of 26 known-location awards · market: division 85 · South East England, n=2,024
50%55%

Most of this buyer’s recorded winners are registered in South East England.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 9 decided notices · market: division 85 · South East England, n=146
75 days50 days

Half of these awards were announced within 75 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 5 of 17 procurements with awards had no recorded rival · market: division 85 · South East England, n=1,556
29%71%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer14 lots with bid counts · all categories
14% had one bid
The market360 lots with bid counts · division 85 · South East England
18% had one bid
Buyer / market · select a colour for counts
1 bid14% / 18%
Buyer: 2 of 14 lots with published bid counts. Market: 64 of 360 lots with published bid counts.
2–329% / 36%
Buyer: 4 of 14 lots with published bid counts. Market: 129 of 360 lots with published bid counts.
4–657% / 27%
Buyer: 8 of 14 lots with published bid counts. Market: 98 of 360 lots with published bid counts.
7+0% / 19%
Buyer: 0 of 14 lots with published bid counts. Market: 69 of 360 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer5 lots with estimate and award · all categories
0% below estimate
The market241 lots with estimate and award · division 85 · South East England
33% below estimate
Buyer / market · select a colour for counts
Below estimate0% / 33%
Buyer: 0 of 5 lots with an estimate and award. Market: 79 of 241 lots with an estimate and award.
Within ±2%80% / 59%
Buyer: 4 of 5 lots with an estimate and award. Market: 141 of 241 lots with an estimate and award.
Above estimate20% / 9%
Buyer: 1 of 5 lots with an estimate and award. Market: 21 of 241 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #112 monthsSME suitablePublished estimate£124k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 360 past lots.

A forecast, not a list of bidders.

—No model forecast yet18% single-bid risk
Past bids on 360 similar lots
1 bid18%
64 of 360 similar past lots received 1 bid (18%).
2–336%
129 of 360 similar past lots received 2–3 (36%).
4–627%
98 of 360 similar past lots received 4–6 (27%).
7+19%
69 of 360 similar past lots received 7+ (19%).
Comparable past lots usually drew 3 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—No model forecast yet
No comparable awards on record for this lot’s category yet. The published estimate is £124k, and the forecast stays empty until the market has a record to read.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Jul 2026, 13:27 BST
Last source update
20 Oct 2026, 06:26 BST
Award evaluation window
Submission end – 16 Dec 2026
FTS notice number
2026/S 000-098726
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
South East (UKJ11)
Official registry OCID
ocds-h6vhtk-06cbf3 Find a Tender

How to participate & submission route

Official notice Submit via Jaggaer
Submission portal named on this notice: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
—
Tender submission deadline
19 Nov 2026, 13:00 GMT
Clarification deadline
10 Nov 2026, 13:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
Published estimate £124,000 excludes VAT (£148,000 including VAT).

Timeline

15 Jul 2026 → 1 Apr 2027 · 7 dates
  1. Planning notice published97 days ago
    15 Jul 2026, 13:27 BST
  2. Market engagement82 days ago
    29 Jul 2026, 23:59 BST

    The purpose of this soft market testing exercise is to gather feedback from experienced providers of Information, Advice, and Guidance (IAG) services. Through this process, the Council is seeking to understand current market capacity and innovative or highly effective delivery models that achieve the best outcomes for residents. The insights gained from this exercise will directly inform the final procurement strategy and service specification, though this engagement does not constitute a formal call for competition or a tender.

    This engagement is being conducted strictly via a written questionnaire, and there are currently no face-to-face or virtual supplier events scheduled for this phase. To participate, interested providers are invited to contact [email protected] to request the market engagement document for review. Please answer all questions where relevant, providing as much detail as possible in the designated supplier response boxes. Where multiple-choice options are provided, the Council still welcomes any supporting rationale or context within the response sections to help us understand your perspective.

    All completed questionnaire responses must be returned to [email protected] by 29th July at 13:00, using the subject line "Market Engagement Response: IAG Services" to ensure they are received and processed correctly.

  3. Tender notice publishedearlier today
    20 Oct 2026, 06:26 BST
  4. Today
    20 Oct 2026
  5. Clarification questions byin 21 days
    10 Nov 2026, 13:00 GMT
  6. Submission deadlinein 30 days
    19 Nov 2026, 13:00 GMT
  7. Award decision expected byin 58 days
    16 Dec 2026, 23:59 GMT
  8. Contract startsin 163 days
    1 Apr 2027, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 15 Jul 2026
  1. Preliminary market engagement notice published
    15 Jul 2026, 13:27 BST
    UK2
  2. Preliminary market engagement notice published
    15 Jul 2026, 13:29 BST
    UK2
  3. Tender notice published
    20 Oct 2026, 06:26 BST
    UK4
  4. Published value published: £124,000
    20 Oct 2026, 06:26 BST
  5. Status changed to active
    20 Oct 2026, 06:26 BST
  6. Procurement method changed
    20 Oct 2026, 06:26 BST
  7. Deadline published: 19 Nov 2026, 13:00 GMT
    20 Oct 2026, 06:26 BST

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Royal Borough of Windsor & Maidenhead

Contracting authorityPublic authority - sub-central government GB-PPON: PJQM-1124-QDHW St Ives Road, Maidenhead, South East, SL6 1RFContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsOpen Tender will be published on the specified web address. If you wish to participate and are unable to view the Tender, please do get in contact.

Notices published for this procedure