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cancelled
#h6vhtk-059707
Published 26 Aug 2026, 17:29 BST
Official UK Procurement Procedure

Adults Home Care — UK Public Procurement Procedure

London Borough of Southwark
Local Council
services
SME eligible
VCSE eligible
Above threshold
Competitive flexible procedure
Special Regime: {"lightTouch"}
Health and social work services
London (UKI44)
Published value
£232,100,000
≈ £57,985,285 / year
Submission deadline
8 Oct 2025, 15:00 BST
Closed
Clarification Cut-Off
1 Oct 2025, 23:59 BST
Tender enquiry deadline · 15 lots
Contract duration
4 yrs (with extension options)
Starts 2 Nov 2026, 00:00 GMT
Electronic Sourcing Gateway:
ProContract (Due North) ↗
Login required
Submit via ProContract (Due North) (closed)
Official notice
Registration note: Free · short registration with manual review; public opportunity list
Instructions: Tender documents can be accessed from Tuesday 9th September 2025 using the link below and accessing the DN 789564 project reference for this procurement https://procontract.due-north.com

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: London Borough of Southwark: "Adults Home Care". Published status: cancelled. Published value: £232,100,000. 15 published lots. Recorded submission deadline: 8 Oct 2025, 15:00 BST. Published submission portal: procontract.due-north.com.

Official Requirement Description:

Adults Home Care service provision will be split across three (3) groups with a total of fifteen (15) Lots: 1. Group A (Lots 1-5): Adults' Home Care - Primary Provider (Core services); 2. Group B (Lots 6-12): Adults' Home Care - Secondary Provider (Core services); and; 3. Group C (Lots 13-15): Adults' Home Care - Specialist services. The Council is therefore seeking to award fifteen (15) cost and volume contracts to successful bidders as part of this Procurement and it is anticipated that the contracts will be fully operational by 2 November 2026 (this may be subject to change) and will continue for a period of four (4) years from that date with an option to extend, at the Council's discretion, for up to four (4) years (two (2) years plus two (2) years) unless terminated in accordance with the Terms and Conditions of the Contract. Transfer of existing care packages are within the scope of this Procurement.

Lots and requirements (15)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Borough (Primary Provider)
    cancelled
    Renewal
    Published value£27,800,000
    Geographical Area - North West (Primary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 2 · #10
    Camberwell & Walworth (Secondary Provider A)
    cancelled
    Renewal
    Published value£16,700,000
    Geographical Area - Central West (Secondary Provider A)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 3 · #11
    Camberwell & Walworth (Secondary Provider B)
    cancelled
    Renewal
    Published value£16,700,000
    Geographical Area - Central West (Secondary Provider B)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 4 · #12
    Dulwich (Secondary Provider)
    cancelled
    Renewal
    Published value£3,300,000
    Geographical Area - Southern (Secondary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 5 · #13
    Specialist (Provider A)
    cancelled
    Renewal
    Published value£3,200,000
    Boroughwide - Specialist (Provider A)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 6 · #14
    Specialist (Provider B)
    cancelled
    Renewal
    Published value£3,200,000
    Boroughwide - Specialist (Provider B)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 7 · #15
    Specialist (Provider C)
    cancelled
    Renewal
    Published value£3,200,000
    Boroughwide - Specialist (Provider C)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 8 · #2
    Bermondsey and Rotherhithe (Primary Provider)
    cancelled
    Renewal
    Published value£27,800,000
    Geographical Area - North East (Primary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 9 · #3
    Peckham and Nunhead (Primary Provider)
    cancelled
    Renewal
    Published value£27,800,000
    Geographical Area - Central East (Primary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 10 · #4
    Camberwell & Walworth (Primary Provider)
    cancelled
    Renewal
    Published value£27,800,000
    Geographical Area - Central West (Primary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 11 · #5
    Dulwich (Primary Provider)
    cancelled
    Renewal
    Published value£22,300,000
    Geographical Area - Southern (Primary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 12 · #6
    Borough (Secondary Provider)
    cancelled
    Renewal
    Published value£5,600,000
    Geographical Area - North West (Secondary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 13 · #7
    Bermondsey and Rotherhithe (Secondary Provider)
    cancelled
    Renewal
    Published value£3,300,000
    Geographical Area - North East (Secondary Provider)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 14 · #8
    Peckham and Nunhead (Secondary Provider A)
    cancelled
    Renewal
    Published value£21,700,000
    Geographical Area - Central East (Secondary Provider A)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)
  • Lot 15 · #9
    Peckham and Nunhead (Secondary Provider B)
    cancelled
    Renewal
    Published value£21,700,000
    Geographical Area - Central East (Secondary Provider B)
    Contract period:
    2 Nov 2026 — 1 Nov 2030 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Term is four year with an option to extend further four years (4+2+2)

Qualification snapshot & criteria

Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Award criteria weighting not published in structured data — consult the tender pack documents.
Incumbent & Market Position
Top Retained Vendor (Authority Spend)Agincare Homes Holdings LtdHolds 49.9% of historical attributable spend
Moderate Concentration
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~£115,970,569 annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
  • Contract Duration & Term OptionsExpected duration: 4 yrs (with extension options)
    • Source: Cabinet Office Sourcing Playbook & EFS Guidance.

    Buyer track record & authority intelligence: London Borough of Southwark

    Rolling 24 months
    Derived from OCDS data
    Published track record for London Borough of Southwark. These figures describe a rolling 24-month window, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    0%Indicative
    Based on 1 comparable award · indicative evidence
    Competition Density
    4Bids / Report (median)
    Single-bidder rate: 39.3% · Mean: 5.2 bids
    Supplier Concentration
    Moderate Concentration
    Agincare Homes Holdings LtdTop vendor: 49.9% of attributable value
    Published spend
    £177,208,565Historical spend
    Cumulative GBP spend across 31 retained awards
    Typical award value
    £1,375,269Robust (n=29)
    Middle 50% of awards: £241,700 – £5,479,243 · 331% of the sector median for CPV 85
    Awarded spend by half-year
    2024-H2
    2025-H1
    2025-H2
    2026-H1
    2026-H2
    Methodology & coverage notes (31 active published awards)
    Coverage: 31 active published awards; 28 bid reports (which may be per lot); 29 valued awards. Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Every figure carries an evidence level: Robust (5+ observations), Moderate (3–4), Indicative (1–2). Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
    Historical Awarded Suppliers in this Category (CPV 85):
    Supplier Name
    Historic Awards
    Attributable Value
    Avg. Price Discount
    Agincare Homes Holdings Ltd1 win£88,500,000No published budget
    Thames Homecare Services Ltd2 wins£16,951,291No published budget
    Guy's and St Thomas's NHS Trust1 win£12,300,000No published budget
    Guy’s and St Thomas’ NHS Foundation Trust1 win£12,300,000No published budget
    Provide Equipment Hub1 win£11,250,000No published budget

    Sector Market Benchmark & Opportunity Radar

    CPV 85 · UK Sector Analysis
    Observed CPV-sector evidence
    Suitable for SMEs
    Prepared 8 Sept 2026, 06:06 BST
    Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
    Median Winning Discount
    0%
    CPV sector evidence · 471 comparable price observations
    Typical Bids Received
    1reported bids
    CPV sector evidence · 24,213 published bid reports
    Decision Velocity
    321 days
    This procedure: deadline to published award
    Notice Stability
    2 updates
    1 budget change
    Top Contenders in this Sector (CPV 85)
    Active commercial suppliers winning public contracts in this field
    Supplier
    Awards won
    Total awarded value
    Avg. winning discount
    ATOS IT SERVICES UK LIMITEDCRN: 01245534
    		13 contracts£12,096,084,526At ceiling / not disclosed
    Eville and Jones (GB) LimitedCRN: PHXH-2391-YMLX
    		59 contracts£9,613,913,059At ceiling / not disclosed
    West Suffolk NHS Foundation TrustCRN: RGR
    		13 contracts£5,537,708,775At ceiling / not disclosed
    Nottinghamshire Healthcare NHS Foundation Trust
    		11 contracts£3,595,302,069At ceiling / not disclosed
    Barts Health NHS TrustCRN: N/A – NHS Trust
    		16 contracts£3,453,013,003At ceiling / not disclosed
    UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUSTCRN: RRV
    		16 contracts£2,933,363,592At ceiling / not disclosed
    MAXIMUS UK SERVICES LIMITEDCRN: 09072343
    		39 contracts£2,893,246,280At ceiling / not disclosed
    Kings College Hospital NHS Foundation TrustCRN: RJ128
    		6 contracts£2,711,962,948At ceiling / not disclosed
    Mersey & West Lancashire Teaching Hospitals NHS TrustCRN: RBN
    		17 contracts£2,505,604,267At ceiling / not disclosed
    Essex Partnership University NHS Foundation TrustCRN: Y61
    		15 contracts£2,375,960,101At ceiling / not disclosed
    Comparable Published Opportunities & Re-tender Precedents
    Ranked by multi-factor similarity score
    Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
    Published procedure
    Published value
    Matching evidence
    National Framework for Adults (18+) in Mental Health and Learning Disabilities Care Homes & Care Homes with Nursing for the National Health Service in WalesNHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · 16 Jul 2026, 16:01 BST
    		£537,000,000
    same CPV family
    similar value band
    matching published text
    Residential and Nursing Care Home Services for Adults Aged 65 and Over Framework (Issue 2)Staffordshire County Council · 1 Sept 2026, 11:24 BST
    		£1,565,078,303
    same CPV family
    similar value band
    matching published text
    Working Age Adults Care Home ServicesCarmarthenshire County Council · 8 Sept 2026, 14:40 BST
    		£470,000,000
    same CPV family
    similar value band
    matching published text
    Care At Home ServiceBlackburn with Darwen · 19 Feb 2026, 13:36 GMT
    		£80,000,000
    same CPV family
    similar value band
    matching published text
    Care At Home ServiceBlackburn with Darwen · 19 Feb 2026, 13:22 GMT
    		£80,000,000
    same CPV family
    similar value band
    matching published text
    Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.SME Friendly Qualification Criteria

    Procedure terms & legal framework

    Procedure methodCompetitive flexible procedureLegal basis
    UKPGA · 2023/54
    Procurement Act 2023
    		Procurement categoryservices
    Notice statuscancelledProcurement threshold
    Above threshold
    (FTS publication)
    		Regulatory regime{"lightTouch"}
    Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO coveredUnspecified in notice
    Recurring procurementNo (One-off requirement)First published26 Aug 2026, 17:29 BSTLast source update26 Aug 2026, 17:29 BST
    Award evaluation windowSubmission end — 4 Aug 2026, 23:59 BSTClassification (CPV)Health and social work services
    Delivery area
    London (UKI44)
    Official Registry OCIDocds-h6vhtk-059707

    How to participate & submission route

    Submit via ProContract (Due North) (closed)
    Authorized E-Sourcing Portal
    Supplier login required
    Online submission allowed
    Language: EN
    Open official portal workspace ↗
    Access & Registration note: Free · short registration with manual review; public opportunity list
    Expression of interest (EOI)
    8 Oct 2025, 15:00 BST
    		Tender submission deadline
    8 Oct 2025, 15:00 BST
    		Clarification deadline
    1 Oct 2025, 23:59 BST
    Submission channelOfficial e-sourcing portalElectronic submissionAllowedAccepted languagesen
    Participation feeFree of charge (Open access)
    Detailed Submission Instructions & Authority Contacts
    From official release
    Tender documents can be accessed from Tuesday 9th September 2025 using the link below and accessing the DN 789564 project reference for this procurement procontract.due-north.com/
    Timeline
    1. Procedure published
      26 Aug 2026, 17:29 BST
    2. Clarification deadline
      1 Oct 2025, 23:59 BST
    3. Submission deadline
      8 Oct 2025, 15:00 BST
    4. Award cancelled
      26 Aug 2026, 00:00 BST · Not published

    Commercial outcome and contract awards

    Awards (1)
    Awarded supplier not published
    Not published · 26 Aug 2026, 00:00 BST · cancelled · lots 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, 7, 8, 9
    Contracts (0)No contract published
    Bid statisticsNo aggregate bid statistics published
    Notice history
    From official release and amendment events
    1. tender value changed
      26 Aug 2026, 17:29 BST
    2. Status changed to cancelled
      26 Aug 2026, 17:29 BST
    3. Official notice release published
      26 Aug 2026, 17:29 BST
    4. procurement method changed
      26 Aug 2026, 17:29 BST
    5. Buyer information updated
      26 Aug 2026, 17:29 BST
    6. Official notice release published
      9 Sept 2025, 16:41 BST

    Buyer and organisations in this procedure

    London Borough of Southwark

    Contracting authority
    Local Council
    GB-PPON-PXTW-7647-VDLV
    View buyer profile →

    Official Documents & Specifications (4)

    Official links; attachments are not copied
    Procedure justification & pre-market engagement
    Official Statement
    Preliminary market engagement (PME) rationaleA Preliminary Market Engagement event has been held prior to tender publication however we had to break the notice linking due to system errors. Original Pipeline related OCID: ocds-h6vhtk-051662 which was then broken to three projects: 1:DN789564 Adults Homecare 2:DN789559 Reablement (this notice) 3:DN789548 Children's Homecare