Adult Domiciliary(home based) Care Services

The Royal Borough of Windsor and Maidenhead (RBWM) commenced a Dynamic Purchasing System (DPS) on 1st August 2022 to provide high quality domiciliary care. Due to the current high demand for home care services and ongoing capacity pressures, RBWM has taken the decision to dilute our minimum requirement that all providers must hold a Care Quality Commission (CQC) rating of "Good" or "Outstanding" in the office that the Domiciliary Care Service would operate from. All other criteria previously published must still be met. This decision reflects current delays in the CQC inspection process, with some providers waiting longer than the recommended 12 months for their first inspection following registration. For a limited period, we will now allow for care providers that are registered who have not yet been inspected by the CQC, to apply to join the DPS. As with the current requirements to join the DPS providers must have been operating for a minimum of 12 months, delivering domiciliary care within the Windsor and Maidenhead area, and be able to demonstrate extensive local knowledge and understanding. Providers must also evidence that they are CQC ready and undergo a review of their policies, procedures, and supporting documentation by the Council's Care Quality Assurance Team. The only selection criteria to change will be the requirement to be currently rated 'good' as described above. All other selection criteria will remain unchanged at the point of bidding. Providers that hold a CQC rating of Good or above will continue to receive an additional evaluation point during the bidding process. This amendment will be in place for a limited period until 1st August 2027, the current end date of the initial term of the contract and will be reviewed alongside the Authority's option to extend the contract. Should a provider be assessed during this period and not be rated as 'good' or above that provider will be removed from the DPS. To join the DPS providers should follow the joining instruction on the original notice. They will be required to successfully pass the Pre-Qualification Questionnaire (PQQ) evaluation process. This includes demonstrating their ability to deliver person centred, strengths-based care and to maintain high standards of quality and service delivery.