Find a TenderClosedTender notice
Published 29 Jul 2025, 10:31 BST

Official UK procurement notice

Accounts Payable Service · UK public procurement notice

Official notice

Authority: London Borough of Hounslow (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£4,400,000≈ £776k / year · £5,280,000 inc. VAT · 1 value update
Submissions closed 18 Aug 2026
Contract term 5 yrs 8 moends 30 Sept 2032 · up to 30 Sept 2034 with extensions · starts 12 Feb 2027

What is being bought

Published requirement description

The Authority is seeking to procure a contract for the provision of a fully managed Accounts Payable Service for the London Borough of Hounslow and its trading company, Lampton Group. The Services are expected to commence on 1 October 2027. The Services will include, but are not limited to:

  • Fully managed Accounts Payable service
  • Customer service and resolution of Accounts Payable queries
  • Processing of BACS payment runs
  • Assistance with system upgrades, changes and testing
  • Mobilisation and implementation of the service
  • Ongoing service improvement, cost savings and benchmarking
  • Exit and transition management support

The Specification also includes optional services relating to urgent payments and Direct Debit collection services. These optional services form part of the overall scope of the Contract but are not guaranteed. The Authority may, at its sole discretion, activate all or part of the optional services during the Contract Period in accordance with the Contract.

The Contract is anticipated to start in February 2027, the Contract Effective Date, for mobilisation and implementation.

The fixed Service Go-Live Date is 1 October 2027.

The initial Contract term will end on 30 September 2032, unless terminated earlier. The Authority may extend the Contract on two occasions, each for 12 months, giving a maximum Contract term ending on 30 September 2034.

  • The authority expects to re-tender this requirement around 30 Sept 2032, 23:59 BST.

CPV: Bookkeeping services · Financial transaction processing and clearing-house services · General public services · Sales and purchases recording services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrs 8 moSMEPublished value£4,400,000
Contract period: 12 Feb 2027 – 30 Sept 2032 (5 yrs 8 mo) · up to 30 Sept 2034 with extensionsValue: £4,400,000 exc. VAT · £5,280,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The Contract includes optional services for urgent payments and Direct Debit collection services. These optional services may be activated by the Authority, in whole or in part, during the Contract Period at the Authority's sole discretion. Urgent payments may include the processing of time-critical payments outside of standard payment run arrangements. Direct Debit collection services may include administration, processing, amendments, cancellations, reconciliation and exception handling. The Authority does not guarantee that any optional services will be required or instructed. The Supplier must not commence any optional service unless formally instructed by the Authority in writing and, where required, through a contract variation. · The Authority may extend the Contract at its discretion on two occasions, each for a period of 12 months (resulting in a maximum contract length of 7 years). The Contract end date (whether at the end of the Initial Term or any extension) is aligned to the Service Go‑Live Date and will fall on 30 September. It is not linked to the anniversary of the anticipated February Contract Effective Date.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As outlined in the Invitation to Tender

  • Technical & professional ability

    As outlined in the Invitation to Tender

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: The contract will be awarded on the basis of the Most Advantageous Tender. The Authority will apply the Price per Quality Point (PPQP) methodology. This approach combines price and quality to identify the Most Advantageous Tender. PPQP is calculated as Total Evaluated Price ÷ Final Weighted Quality Score. The tender with the lowest PPQP score will be selected, subject to meeting all mandatory and minimum quality requirements. Full details of the evaluation methodology are set out in the procurement documents.
Conditions of participation2
  • Economic & financial standing

    As outlined in the Invitation to Tender

  • Technical & professional ability

    As outlined in the Invitation to Tender

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 30 Sept 2032
First published
29 Jul 2025, 10:31 BST
Last source update
6 Jul 2026, 15:41 BST
Award evaluation window
Submission end – 4 Jan 2027
Authority reference
DN820944
FTS notice number
2026/S 000-063287
Latest notice
Tender notice (UK4)
Classification (CPV)
Bookkeeping servicesFinancial transaction processing and clearing-house servicesGeneral public servicesSales and purchases recording services
Delivery area
London (UKI75)
Official registry OCID
ocds-h6vhtk-0567be Find a Tender
Review and risk notes
Risks

The Authority has identified a number of known but inherently uncertain risks associated with the delivery of Accounts Payable Service.

These include;

  1. TUPE
  • TUPE may apply to some or all of the services. Bidders must make their own assessment.
  • This is a third-generation outsourcing arrangement, so there may be legacy terms or liabilities from earlier transfers.
  • Any staff information provided may not capture all liabilities, such as accrued leave, disputes or pension issues.
  1. Volumes
  • Transaction volumes, supplier numbers and workload levels are estimates only and may change during the contract term.
  • Current purchase order compliance is low and may improve or worsen, which could affect workload and exception handling.
  1. Systems and data
  • The service relies on several systems and interfaces, and the full extent of integration complexity may not be known at tender stage.
  • There may be data quality issues in supplier records, transaction history, workflows or supporting documents.
  1. Mobilisation
  • Knowledge transfer from the incumbent may be incomplete.
  • Mobilisation may uncover further issues in process documentation, system readiness or handover arrangements.
  1. Change during the contract
  • The Council intends to improve and redesign parts of the procure-to-pay process, so service demand and ways of working may change over time
  1. Exit
  • Future exit arrangements, including any onward transfer and TUPE position at contract end, cannot be fully defined at this stage.

Bidder responsibility

Bidders are responsible for carrying out their own due diligence and taking these uncertainties into account in their tender.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
18 Aug 2026, 12:00 BST
Clarification deadline
27 Jul 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Jul 2025 → 12 Feb 2027 · 7 dates
  1. Planning notice published
    29 Jul 2025, 10:31 BST
  2. Market engagement
    5 Sept 2025, 23:59 BST

    The Council intends to hold a series of online interviews with interested providers during August/September 2025.

    It should be noted that this engagement is not a formal tendering process.

    The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

  3. Tender notice published112 days ago
    6 Jul 2026, 15:41 BST
  4. Clarification questions by91 days ago
    27 Jul 2026, 12:00 BST
  5. Submission deadline69 days ago
    18 Aug 2026, 12:00 BST
  6. Today
    27 Oct 2026
  7. Award decision expected byin 69 days
    4 Jan 2027, 23:59 GMT
  8. Contract startsin 107 days
    12 Feb 2027

Notice history

6 events · 2 releases on Find a Tender · since 29 Jul 2025
  1. Preliminary market engagement notice published
    29 Jul 2025, 10:31 BST
    UK2
  2. Tender notice published
    6 Jul 2026, 15:41 BST
    UK4
  3. Published value published: £4,400,000
    6 Jul 2026, 15:41 BST
  4. Status changed to active
    6 Jul 2026, 15:41 BST
  5. Procurement method changed
    6 Jul 2026, 15:41 BST
  6. Deadline published: 18 Aug 2026, 12:00 BST
    6 Jul 2026, 15:41 BST

Contracting authority & participating public bodies

London Borough of Hounslow

Contracting authorityPublic authority - sub-central government GB-PPON: PQYY-1684-DYLV Hounslow House, 7 Bath Road, Hounslow, London, London, TW3 3EBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure