Find a TenderAwarded
Published 18 Jul 2023, 14:53 BST

Official UK procurement notice

338,072,984.00 · UK public procurement notice

Official notice

Authority: Southern Water Services Limited (Public body)

Framework agreementGoodsNegotiated procedure with prior call for competition
Framework ceiling (notional)£300,000,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 7 Jun 2024awarded 11 Jul 2025
Next notice expected 1 Nov 2023

What is being bought

Published requirement description

As part of Southern Water's AMP8 (2025-2030) delivery programme, we aim to reduce overall demand for water, by cutting leakage by 13% and helping our customers become even more efficient by installing more than 1 million smart meters.

The successful bidder would manage the overall service provision as a prime contractor, including the supply and ownership of Smart meters and associated devices, installation of those Smart meters, connecting them to an Advanced Metering Infrastructure (AMI) network, maintaining a service to provide Southern Water with meter reading data and procured as an end to end financed solution. The successful bidder would own the meter assets, with Southern Water paying service fees over the term.

Southern Water has a high percentage of metered customers (88%) through our pioneering Universal Metering Programme. By 2030, the successful bidder would upgrade our household meter estate of ~934k household meters, and 52k non-household meters, to Smart AMI enabled meters, incorporated into the service. The successful bidder would also install 34k new AMI enabled meters to currently unmetered customers. We expect a mix of standard, non-standard, and complex work types that will be managed through this arrangement.

CPV: Communications network · Data services · Meter reading service · Repair and maintenance services of water meters · Resurfacing works · Water meters · Wide area network · Works related to water-distribution pipelines

How this framework works

From the published notice
Bids received
4 bids received · 1 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1The successful bidder will operate across Southern Water's supply area, for household…Awarded

The successful bidder will operate across Southern Water's supply area, for household and non-household premises.

In total, the number of Smart meter assets in the scope of the full service is 1.02m. The successful bidder will install and commission, operate and maintain the Alternative Metering Service, inclusive of smart AMI meters and devices, communications network, and data pass back provision to Southern Water. The successful bidder will include enabling activities within the scope of services to deliver the stated outcome.

The successful bidder will be responsible for:

(i) Supply of Smart AMI water meters warranted for 15 years

(ii) Planning, pre-installation surveys and meter installation for standard works i.e. meters to 934k household properties where the meter is situated externally (86%), or internally (14%)

(iii) Planning, pre-installation surveys and meter installation for non-standard works i.e. 45.2k meters to non-household properties where the meter is situated externally (80%), or internally (20%)

(iv) Planning, pre-installation surveys and meter installation of meters for complex works i.e. 6.4k meters over 20mm in size, 34k new meter installations to unmetered sites, or boundary box replacements in the highway/verges (excavation, backfill and reinstatement, traffic management)

(v) Communications network (non-dedicated to Southern Water) recording 24 hourly reads per day and transmitting the data once per day

(vi) Smart meter and network issue resolution

The Contract is awarded in July 2025 and will be for a total period of 20 years, with the Smart meters being deployed within the first 5 years "installation phase".

Delivery: South East
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • price: 30%
Published award criteria (2)
  • Technical: 70%
  • Price: 30%
Shortlisting
Will be made available in the procurement documents
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “338,072,984.00” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
18 Jul 2023, 14:53 BST
Last source update
12 Aug 2025, 10:12 BST
Authority reference
prj_4725 – Alternative Metering Services
FTS notice number
2025/S 000-047890
Classification (CPV)
Communications networkData servicesMeter reading serviceRepair and maintenance services of water metersResurfacing worksWater metersWide area networkWorks related to water-distribution pipelines
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-03e30a Find a Tender
Contract terms summary

Financed off balance sheet solution required

Contract terms
Performance terms

Will be made available in the procurement documents

Publisher note: Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows: i) Candidates should register on the BravoSolution e-procurement portal. For any support in submitting your expression of interest please contact the eTendering help desk at. 0800 368 4850 or [email protected] or click on the following link: https://southernwater.bravosolution.co.uk/web/login.html

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://southernwater.bravosolution.co.uk/esop/toolkit/opportunity/current/56663/detail.si ↗

Appointment period ends
7 Jun 2024, 11:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Nov 2023 → 12 Aug 2025 · 5 dates
  1. Next notice expected
    1 Nov 2023
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Jun 2024, 11:00 BST
  3. Invitations to tender expected
    1 Jul 2024, 00:00 BST
  4. Bids must remain valid until
    2 Jan 2025, 23:59 GMT
  5. Notice published
    12 Aug 2025, 10:12 BST

Notice history

5 events · 3 releases on Find a Tender · since 8 May 2024
  1. Published value updated to £300,000,000
    8 May 2024, 15:27 BST
    was £200,000,000
  2. Status changed to active
    8 May 2024, 15:27 BST
  3. Procurement method changed
    8 May 2024, 15:27 BST
  4. Deadline published: 7 Jun 2024, 11:00 BST
    8 May 2024, 15:27 BST
  5. Status changed to complete
    12 Aug 2025, 10:12 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 1admitted to the panel · see the list ↓
Bids received 4
Contracts signed 1latest 11 Jul 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Services

    Signed
    11 Jul 2025
    Value
    £300,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic———

Contracting authority & participating public bodies

Southern Water Services Ltd.

Contracting authorityPublic bodyWater Southern House, Worthing, South East, BN13 3NXContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Southern WaterReview body Worthing

Framework contractors & participating bidders

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria