28397 - 'Your Bus Journey' Surveys

Official notice

Authority: Plymouth City Council (Local council)

Below threshold - without competition

Sectors: Business Services & Consultancy (79) Delivery: South West (UKK41)

Awarded value£56,451published contract · exc. VAT

Awarded 23 Mar 2026no call for competition

Awarded to Transport Focus

What is being bought

Published requirement description

Provision of 'Your Bus Journey' Surveys 26/27.

The surveys will commence in April 26 and are to be conducted at six bus stop cluster locations across Plymouth:

Derriford Hospital
Mutley Plain
St Budeaux Community Centre
Royal Parade/Bedford way
Royal Parade/Theatre Royal
Embankment/Laira Bridge Road

Members of the public will be approached to complete the survey on board bus services or at bus stops.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South West

79342310 Customer survey services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 17 Apr 2026, 09:43 BST
Last source update: 17 Apr 2026, 09:43 BST
Authority reference: 28397
FTS notice number: 2026/S 000-034988
Latest notice: Contract details notice (UK7)
Delivery area: South West (UKK41)
Official registry OCID: ocds-h6vhtk-0684ce Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
17 Apr 2026, 09:43 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £56,4511 contract exc. VAT

Contracts signed 1latest 23 Mar 2026

Awarded to	Value	Date	Status
Transport FocusSME	£56,451 †	—	Awarded

Contracts

Contract 1 · Transport FocusSME
Signed
23 Mar 2026
Value
£56,451
Period
1 Apr 2026 – 31 Aug 2027 · up to 31 Aug 2029 with extensions
Status
active
Extensions
Proposal to extend contract in years 27/28 and 28/29

Contracting authority & participating public bodies

Plymouth City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBQP-8499-TLMP Ballard House, West Hoe Road, Plymouth, South West, PL1 3BJContact email

Bidders & participating suppliers

1 commercial party on the notice

Transport FocusAwarded supplierGB-PPON: PGBR-3271-MNXJ 10th floor, 25 Cabot Square, London, London, E14 4QZContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender17 Apr 2026, 09:43 BST