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ClosedFind a Tender · planning
BuyerECL The Care & Wellbeing Company
StatusClosed
Deadline16 Aug 2024
Value£240,000
Published24 Jul 2024

What is being bought

ECL is seeking a digital care and client management system to support the paperless delivery of support services to clients, both individually within their own homes and the community, as well as to groups of clients within building-based settings. The required solution includes client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal. The solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services. The solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.

Delivery location

UKH3 · UKH3

Categories

Software package and information systems 48000000Software package and information systems 48000000

Lot details

Regulated, Sensory and Clinical Team

Lot 1 All services except Day Opportunities and Inclusive Employment Geographical coverage currently includes: Essex, London Borough of Havering, London Borough of Barking and Dagenham and West Sussex Approx. no. of system users: 955 Mobile Device/App and Web users, plus additional 120 Web only users. Approx. no. of client records: At least 2,700 active clients at any point in time Total contract envelope: up to £1.8M max (for 6 years term, covering one off implementation costs, licenses and an allowance for CPI).

Statusactive
Value£18,000,000

Day Opportunities and Inclusive Employment

Lot 2 • Day Opportunities and Inclusive Employment services only • Geographical coverage currently includes Essex only (14-day centre sites) • Approx. no. of system users: 305 Mobile Device/App and Web users, plus additional 45 Web only users. • Approx. no. of client records: At least 1,300 active clients at any point in time • Total contract envelope: up to £575k max (for 6 years term, covering o

Statusactive
Value£575,000

What is included

ItemCategoryQuantity
1Software package and information systemsNot published
2Software package and information systemsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,927 of 6,836 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKH3622 median · 2.6 average (25 of 62 with a bid count)1 average (29 of 62 with named award suppliers)Not published
Similar published value (0.5×–2×)4493 median · 3 average (1 of 449 with a bid count)1 average (1 of 449 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriasuitability
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

  • economicSelectionCriteria
  • technicalSelectionCriteria

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-048440
Latest release ID023074-2024
Latest release timestampWed Jul 24 2024 14:37:18 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodselective
Procurement method detailsCompetitive procedure with negotiation
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2024-08-16T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: start2024-11-18T00:00:00Z
Award period: endNot published
Submission method detailshttps://eoecph.bravosolution.co.uk/web/login.shtml
Submission languageses
Electronic catalogue policyNot published
Total tender value£240,000
Tender lots in source2
Tender items in source2
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
24 Jul 2024planning, tender023074-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "023074-2024",
  "tag": [
    "planning",
    "tender"
  ],
  "date": "2024-07-24T15:37:18+01:00",
  "ocid": "ocds-h6vhtk-048440",
  "buyer": {
    "id": "GB-FTS-119392",
    "name": "ECL The Care & Wellbeing Company"
  },
  "tender": {
    "id": "0053",
    "lots": [
      {
        "id": "1",
        "title": "Regulated, Sensory and Clinical Team",
        "value": {
          "amount": 18000000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "The contract will be awarded up to a maximum of 24 months subject to supplier performance."
        },
        "hasRenewal": true,
        "description": "Lot 1\nAll services except Day Opportunities and Inclusive Employment \nGeographical coverage currently includes: Essex, London Borough of Havering, London Borough of Barking and Dagenham and West Sussex \nApprox. no. of system users: 955 Mobile Device/App and Web users, plus additional 120 Web only users. \nApprox. no. of client records: At least 2,700 active clients at any point in time \nTotal contract envelope: up to £1.8M max (for 6 years term, covering one off implementation costs, licenses and an allowance for CPI).",
        "contractPeriod": {
          "durationInDays": 1440
        }
      },
      {
        "id": "2",
        "title": "Day Opportunities and Inclusive Employment",
        "value": {
          "amount": 575000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "The contract may be extended up to 24 months subject to satisfactory supplier performance."
        },
        "hasRenewal": true,
        "description": "Lot 2\n•\tDay Opportunities and Inclusive Employment services only\n•\tGeographical coverage currently includes Essex only (14-day centre sites)\n•\tApprox. no. of system users: 305 Mobile Device/App and Web users, plus additional 45 Web only users.\n•\tApprox. no. of client records: At least 1,300 active clients at any point in time\n•\tTotal contract envelope: up to £575k max (for 6 years term, covering o",
        "contractPeriod": {
          "durationInDays": 1440
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Seax House,\nVictoria Road South\nChelmsford\nCM1 1QH"
        },
        "deliveryAddresses": [
          {
            "region": "UKH3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Seax House\nVictoria Road South\nChelmsford\nEssex\nCM1 1QH"
        },
        "deliveryAddresses": [
          {
            "region": "UKH3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "24000000",
    "value": {
      "amount": 240000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Lot 1 - Regulated, Sensory and Clinical Team\nLot 2 - Day Opportunities and Inclusive Employment",
      "maximumLotsBidPerSupplier": null,
      "maximumLotsAwardedPerSupplier": 2
    },
    "awardPeriod": {
      "startDate": "2024-11-18T00:00:00Z"
    },
    "description": "ECL is seeking a digital care and client management system to support the paperless delivery of support services to clients, both individually within their own homes and the community, as well as to groups of clients within building-based settings. \nThe required solution includes client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal. \nThe solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services. \nThe solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.",
    "tenderPeriod": {
      "endDate": "2024-08-16T12:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "https://eoecph.bravosolution.co.uk/web/login.shtml"
    },
    "contractTerms": {
      "performanceTerms": "Please see tender documents and Appendix_5_Info_Docs_KPIs on eSourcing portal:\nhttps://eoecph.bravosolution.co.uk/web/login.shtml",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "submissionTerms": {
      "languages": [
        "es"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "selective",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Please see tender documentation on eSourcing portal:\nhttps://eoecph.bravosolution.co.uk/web/login.shtml"
        }
      ]
    },
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://eoecph.bravosolution.co.uk/web/login.shtml",
    "procurementMethodDetails": "Competitive procedure with negotiation"
  },
  "parties": [
    {
      "id": "GB-FTS-119392",
      "name": "ECL The Care & Wellbeing Company",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH3",
        "locality": "Chelmsford",
        "postalCode": "CM1 1QH",
        "countryName": "United Kingdom",
        "streetAddress": "7th Floor, Seax House, Victoria Road South"
      },
      "details": {
        "url": "http://www.ecl.org",
        "buyerProfile": "https://eoecph.bravosolution.co.uk/web/login.shtml",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "id": "06723149",
        "legalName": "ECL The Care & Wellbeing Company"
      },
      "contactPoint": {
        "url": "https://eoecph.bravosolution.co.uk/web/login.shtml",
        "name": "Karen Tucciarone",
        "email": "karen.tucciarone2@essexcares.org",
        "telephone": "+44 333013406"
      }
    },
    {
      "id": "GB-FTS-88",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      },
      "contactPoint": {
        "telephone": "+44 2079476000"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
24 Jul 2024 · 023074-2024 · planning, tender
{
  "id": "023074-2024",
  "tag": [
    "planning",
    "tender"
  ],
  "date": "2024-07-24T15:37:18+01:00",
  "ocid": "ocds-h6vhtk-048440",
  "buyer": {
    "id": "GB-FTS-119392",
    "name": "ECL The Care & Wellbeing Company"
  },
  "tender": {
    "id": "0053",
    "lots": [
      {
        "id": "1",
        "title": "Regulated, Sensory and Clinical Team",
        "value": {
          "amount": 18000000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "The contract will be awarded up to a maximum of 24 months subject to supplier performance."
        },
        "hasRenewal": true,
        "description": "Lot 1\nAll services except Day Opportunities and Inclusive Employment \nGeographical coverage currently includes: Essex, London Borough of Havering, London Borough of Barking and Dagenham and West Sussex \nApprox. no. of system users: 955 Mobile Device/App and Web users, plus additional 120 Web only users. \nApprox. no. of client records: At least 2,700 active clients at any point in time \nTotal contract envelope: up to £1.8M max (for 6 years term, covering one off implementation costs, licenses and an allowance for CPI).",
        "contractPeriod": {
          "durationInDays": 1440
        }
      },
      {
        "id": "2",
        "title": "Day Opportunities and Inclusive Employment",
        "value": {
          "amount": 575000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "The contract may be extended up to 24 months subject to satisfactory supplier performance."
        },
        "hasRenewal": true,
        "description": "Lot 2\n•\tDay Opportunities and Inclusive Employment services only\n•\tGeographical coverage currently includes Essex only (14-day centre sites)\n•\tApprox. no. of system users: 305 Mobile Device/App and Web users, plus additional 45 Web only users.\n•\tApprox. no. of client records: At least 1,300 active clients at any point in time\n•\tTotal contract envelope: up to £575k max (for 6 years term, covering o",
        "contractPeriod": {
          "durationInDays": 1440
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Seax House,\nVictoria Road South\nChelmsford\nCM1 1QH"
        },
        "deliveryAddresses": [
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            "region": "UKH3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
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      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Seax House\nVictoria Road South\nChelmsford\nEssex\nCM1 1QH"
        },
        "deliveryAddresses": [
          {
            "region": "UKH3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "24000000",
    "value": {
      "amount": 240000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Lot 1 - Regulated, Sensory and Clinical Team\nLot 2 - Day Opportunities and Inclusive Employment",
      "maximumLotsBidPerSupplier": null,
      "maximumLotsAwardedPerSupplier": 2
    },
    "awardPeriod": {
      "startDate": "2024-11-18T00:00:00Z"
    },
    "description": "ECL is seeking a digital care and client management system to support the paperless delivery of support services to clients, both individually within their own homes and the community, as well as to groups of clients within building-based settings. \nThe required solution includes client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal. \nThe solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services. \nThe solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.",
    "tenderPeriod": {
      "endDate": "2024-08-16T12:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "https://eoecph.bravosolution.co.uk/web/login.shtml"
    },
    "contractTerms": {
      "performanceTerms": "Please see tender documents and Appendix_5_Info_Docs_KPIs on eSourcing portal:\nhttps://eoecph.bravosolution.co.uk/web/login.shtml",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "classification": {
      "id": "48000000",
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      "description": "Software package and information systems"
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      "id": "GB-FTS-119392",
      "name": "ECL The Care & Wellbeing Company",
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        "region": "UKH3",
        "locality": "Chelmsford",
        "postalCode": "CM1 1QH",
        "countryName": "United Kingdom",
        "streetAddress": "7th Floor, Seax House, Victoria Road South"
      },
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        "url": "http://www.ecl.org",
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      },
      "contactPoint": {
        "url": "https://eoecph.bravosolution.co.uk/web/login.shtml",
        "name": "Karen Tucciarone",
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        "legalName": "Royal Courts of Justice"
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  "initiationType": "tender"
}