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Official procurement procedure

24-181 Information Technology Service Management (ITSM) Solution

Software package and information systems
Yorkshire & Humber (UKE31)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Rotherham Metropolitan Borough Council: "24-181 Information Technology Service Management (ITSM) Solution". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityRotherham Metropolitan Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Rotherham Metropolitan Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Rotherham Metropolitan Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.9Bids / Report
8.9% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 81 active published awards; 79 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityRotherham Metropolitan Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Nov 2025, 10:34 GMT
Last source update17 Nov 2025, 10:34 GMT
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
Yorkshire & Humber (UKE31)
OCIDocds-h6vhtk-05e238
What is being bought
Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.
What changed
From the official release history
  1. Status changed to complete
    17 Nov 2025, 10:34 GMT
  2. Official notice release published
    17 Nov 2025, 10:34 GMT
  3. Buyer information updated
    17 Nov 2025, 10:34 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Nov 2025, 10:34 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Oct 2025, 00:00 GMT · £228,967
Commercial outcome and competition
Awards
Specialist Computer Centres (SCC)
Not published · Not published · active
Contracts
Information Technology Service Management (ITSM) Solution
£228,967 · signed 30 Oct 2025, 00:00 GMT · active
Bid statistics
bids: 4 (lot 1)
electronicBids: 4 (lot 1)
Buyer and organisations in this procedure

Rotherham Metropolitan Borough Council

Contracting authority GB-FTS-37253
View buyer profile

  • Rotherham Metropolitan Borough Council
    buyer

    GB173552264
    Riverside House, Main Street, Rotherham, UKE31, S60 1AE
    matthew.everatt@rotherham.gov.uk
    +44 1709334119

  • High Court
    mediationBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL

  • High Court
    reviewBody
    reviewContactPoint

    The Royal Courts of Justice, The Strand,, London, WC2A 2LL

  • Specialist Computer Centres (SCC)
    supplier

    01428210
    James House, Warwick Road, Birmingham, UKG31, B11 2LE
    frameworksales@scc.com
    +44 1217667000
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.