Find a TenderAwarded

Published 7 Jul 2025, 07:31 BST

Official UK procurement notice

008762 - Enterprise Resource Planning (ERP) Software, implementation & Change Support Services

Official notice

Authority: Newcastle City Council (Local council)

ServicesRestricted procedure

Sectors: IT Services & Software (72) Delivery: North East (UKC2)

Awarded value£8,845,616published contract · exc. VAT

Submissions closed 6 Aug 2025awarded 31 Mar 2026

Awarded to Deloitte LLP

What is being bought

Published requirement description

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1.

Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services delivered under a single, unified contract.

CPV: Software implementation services

The lotProcurement structure

single lot · no lot value published

Lot #1Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS)…AwardedRenewal

Further Competition via Crown Commercial Services RM6285 - Back Office Software (BOS) 2, Lot 1.

The procurement sought an SAAS Enterprise Resource Planning (ERP) system with full implementation services and Business Change Management services, delivered under a single, unified contract.

Applications for both traditional ERP solutions and composable ERP architectures were welcomed. Where a composable ERP approach was proposed, a single consolidated tender response was required

Delivery: North East

Extensions: 3 x 36 month options to extend · 3 x 36 month options to extend following the initial contract term of 120 months.Variant bids: not allowed

72263000 Software implementation services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90Price: 190Social value: 10

Published sub-criteria (11)

Change & Transformation: 20
Addressing Organisational Culture and Historic Working Practices: 20
Measuring Change Success: 10
Project Roadmap: 10
Data Migration: 5
System Integration: 5
Training: 20
Licensing, Support and Maintenance: 60
Implementation: 30
Data Migration: 100
Social Value: 10

Published award criteria (11)

Change & Transformation: 20
Addressing Organisational Culture and Historic Working Practices: 20
Measuring Change Success: 10
Project Roadmap: 10
Data Migration: 5
System Integration: 5
Training: 20
Social Value: 10
Licensing, Support and Maintenance: 60
Implementation: 30
Data Migration: 100

Conditions of participation1

Suitability
This opportunity is a further competition via CCS Back Office Software (BOS) 2
All suppliers appointed to Lot 1 - Enterprise Solutions of CCS Solution RM6295 - BOS 2 are invited to submit a tender.

What this means for your bid

Price carries 190 of 290 points: a 10% discount moves about 19 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Restricted procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Yes
First published: 7 Jul 2025, 07:31 BST
Last source update: 2 Apr 2026, 14:30 BST
Authority reference: 008762
FTS notice number: 2026/S 000-030967
Classification (CPV): Software implementation services
Delivery area: North East (UKC2)
Official registry OCID: ocds-h6vhtk-05598d Find a Tender

How it was run

Official notice

Run through: OPEN-UK

Supplier login requiredLanguage: EN

Access & registration note: Free

Submission deadline: 6 Aug 2025, 12:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en
Participation fee: document

Detailed submission instructions & authority contactsFrom official release

www.open-uk.org/calloff/overview/afe… ↗

Timeline

6 Aug 2025 → 2 Apr 2026 · 2 dates

Submission deadline
6 Aug 2025, 12:00 BST
Notice published204 days ago
2 Apr 2026, 14:30 BST

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
2 Apr 2026, 14:30 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £8,845,6161 contract exc. VAT

Bids received 4

Contracts signed 1latest 31 Mar 2026

Awarded to	Value	Date	Status
Deloitte LLP	£8,845,616 †	—	Awarded

Contracts

008762 - Enterprise Resource Planning (ERP) Software, Implementation & Change Support Services · Deloitte LLP
Signed
31 Mar 2026
Value
£8,845,616
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
4bids · 4 electronic	—	—	—

Contracting authority & participating public bodies

Newcastle City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, Newcastle Upon Tyne, North East, NE18QHContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

High Court of JusticeReview body London
Technology and Construction CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice

Deloitte LLPAwarded supplierGB-COH: 209907 1 New Street Square, London, EC4A 3HQ, London, North East, EC4A 3HQ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.