Contracts Finder notice
TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service
Authority: Transpennine Trains Limited
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£1,062,647Exc. VAT
Contract ends 5 Jan 2028
Awarded to Plinc Limited
Contract starts 6 Jan 2026
What is being bought
Published requirement descriptionTPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.
Published procurement details
- Procedure
- Negotiated procedure
- Buyer reference
- BIP1005340503
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- North West, United Kingdom
Key dates
Published dates- Award decision6 Jan 2026
- Contract starts6 Jan 2026
- Notice published9 Jan 2026
- Contract ends5 Jan 2028
Contracting authority & participating public bodies
- Transpennine Trains LimitedContracting authority
Suppliers named on the notice
- Plinc LimitedSupplier
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-51f9dd8c-f510-4c34-8f3c-002dd42565b7-2026-01-09T14:40:04Z
- Published
- 9 Jan 2026
- Latest update
- 9 Jan 2026
- Procedure reference
- ocds-b5fd17-51f9dd8c-f510-4c34-8f3c-002dd42565b7
- Contract reference
- ocds-b5fd17-51f9dd8c-f510-4c34-8f3c-002dd42565b7-1