Contracts FinderCall-off contract
Published 12 Feb 2026

Contracts Finder notice

Telephony Support Services

Authority: UK SHARED BUSINESS SERVICES LIMITED

Call-off from a framework agreement
CPV: Computer-related professional services (72590000)
Published contract value£35,000Exc. VAT
Contract ends 28 Feb 2027
Awarded to Softcat PLC
Contract starts 1 Mar 2026

What is being bought

Published requirement description

***Please note this is an award notice, not a call for competition***

UK Shared Business Services had a requirement for Telephony Support Services.

This has been sourced via Direct Award against the NHS Digital Workplace Solutions 2 Framework Reference - SBS10510.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
DDaT25581
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SN2 1FF

Key dates

Published dates
  1. Award decision
    30 Jan 2026
  2. Notice published
    12 Feb 2026
  3. Contract starts
    1 Mar 2026
  4. Contract ends
    28 Feb 2027

Contracting authority & participating public bodies

  • UK SHARED BUSINESS SERVICES LIMITEDContracting authority Polaris House, SWINDON, SN2 1FF, EnglandContact name, email
    Identifier
    sid4gov.cabinetoffice.gov.uk/dXGP288m · GB-SRS

Suppliers named on the notice

  • Softcat PLCSupplier Fieldhouse Lane MARLOW SL7 1LW UNITED KINGDOM
    Identifier
    02174990 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a-2026-02-12T12:54:59Z
Published
12 Feb 2026
Latest update
12 Feb 2026
Procedure reference
ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a
Contract reference
ocds-b5fd17-fcc33b07-2e36-4c8b-a30a-b0358ed64b5a-1