Contracts Finder notice
Customer Relationship Manager
Authority: POLICE DIGITAL SERVICE
CPV: Software-related services (72260000)
Published contract value£291,744Exc. VAT
Contract ends 27 Apr 2028
Awarded to XMA LIMITED
Contract starts 28 Apr 2026
What is being bought
Published requirement descriptionProvision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities. The solution is procured via an existing public sector framework in accordance with its call-off provisions.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- PDSCN-567-2026
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision22 Apr 2026
- Contract starts28 Apr 2026
- Notice published4 Jun 2026
- Contract ends27 Apr 2028
Contracting authority & participating public bodies
- POLICE DIGITAL SERVICEContracting authority
- Identifier
- supplierregistration.cabinetoffice.gov.uk/QEQn82G8 · GB-SRS
Suppliers named on the notice
- XMA LIMITEDSupplier
- Identifier
- 02051703 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c-2026-06-04T12:06:07+01:00
- Published
- 4 Jun 2026
- Latest update
- 4 Jun 2026
- Procedure reference
- ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c
- Contract reference
- ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c-1