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Published 19 Dec 2024

Contracts Finder notice

Contact Centre Telephony Platform

Official noticeFind a Tender notice

Authority: Southampton City Council

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£548,818Exc. VAT
Contract ends 20 Dec 2027
Awarded to Content Guru Limited
Contract starts 21 Dec 2024

What is being bought

Published requirement description

Re procurement of a contact centre telephony platform

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
SCC-SMS-0826
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
SO14 7LY

Key dates

Published dates
  1. Award decision
    18 Dec 2024
  2. Notice published
    19 Dec 2024
  3. Contract starts
    21 Dec 2024
  4. Contract ends
    20 Dec 2027

Contracting authority & participating public bodies

  • Southampton City CouncilContracting authority Civic Centre, SOUTHAMPTON, SO147LR, EnglandContact name, email, phone
    Identifier
    sid4gov.cabinetoffice.gov.uk/jxfb36Bw · GB-SRS

Suppliers named on the notice

  • Content Guru LimitedSupplier Content Guru Limited Radius Court, Eastern Road Bracknell, Berkshire RG12 2UP
    Identifier
    05653869 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-80442e35-9055-4d1f-8420-489024ee1fdf-2024-12-19T12:15:16Z
Published
19 Dec 2024
Latest update
19 Dec 2024
Procedure reference
ocds-b5fd17-80442e35-9055-4d1f-8420-489024ee1fdf
Contract reference
ocds-b5fd17-80442e35-9055-4d1f-8420-489024ee1fdf-1