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Find a TenderAwarded without competitionContract details notice
Published 10 Jul 2025, 12:22 BST

Official UK procurement notice

Common CAD System · UK public procurement notice

Official notice

Authority: Yorkshire Ambulance Service NHS Trust (Central government)

ServicesDirect awardAbove threshold
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK
Contract value (direct award)£7,000,000≈ £1.4m / year · £8,400,000 inc. VAT
Awarded 14 Nov 2025no call for competition
Awarded to MIS Emergency Systems2 awards
Contract term 5 yrsends 31 Oct 2030 · up to 31 Oct 2032 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

This contract will unify YAS’s existing 999 and 111 CAD systems into a single interoperable platform, with the option to include Patient Transport Services (PTS) at a later stage.

The CAD system is critical to the safe, efficient, and legally compliant operation of emergency (999), urgent (111), and non-emergency (PTS) ambulance services. At present, these service lines operate on three different CAD platforms, and to deliver on key operational, clinical, and digital transformation priorities, YAS is moving to a Common CAD strategy that enables full interoperability across its service lines. After comprehensive internal governance reviews, strategic planning sessions, and market assessments, it has been determined that MIS Emergency Systems is the only viable supplier capable of delivering this requirement within acceptable timeframes, risk thresholds, and financial parameters.

CPV: Computer-aided design (CAD) system · IT services: consulting, software development, Internet and support · IT software package

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal 5 yrs
Contract period: 1 Nov 2025 – 31 Oct 2030 (5 yrs) · up to 31 Oct 2032 with extensions
Extensions: Extension options published
48321100 Computer-aided design (CAD) system48517000 IT software package72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Jul 2025, 12:22 BST
Last source update
10 Feb 2026, 13:43 GMT
Authority reference
YAS 238 2024_25
FTS notice number
2026/S 000-011903
Latest notice
Contract details notice (UK7)
Classification (CPV)
Computer-aided design (CAD) systemIT services: consulting, software development, Internet and supportIT software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-055bd3 Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

Procurement Justification

Continuity and Risk Mitigation

Changing the supplier of both the 999 and 111 systems simultaneously would introduce unacceptable levels of risk to mission-critical services. The 999 system is already supplied and maintained by MIS, and its stability is foundational to emergency service delivery. By extending the existing MIS platform to support 111, the Trust ensures service continuity, avoids disruption, and minimises clinical, operational, and regulatory risk.

System Interoperability and Technical Fit

The integration of 111 onto the existing MIS 999 CAD platform creates a shared infrastructure that enables real-time data exchange, improved visibility of ambulance capacity, and streamlined deployment of surge resources. MIS’s familiarity with YAS’s operational environment further reduces complexity and enhances resilience. This is essential to delivering the goals of YAS for a unified CAD environment.

Market Conditions and Supplier Capability

The UK ambulance CAD market is highly specialised and limited to a small number of credible providers with a product for all three service lines. MIS already supports the Trust’s 999 system and is better positioned to deliver interoperability across service lines without introducing additional suppliers or integration burdens.

Cost of Change and Value for Money

Switching to a new supplier for both 999 and 111 services would require extensive transition work, staff retraining, data migration, and revalidation of system security—all of which would result in significant cost and resource impact. By extending MIS’s existing platform, YAS benefits from economies of scale, consolidated support models, and reduced technical and operational overhead. Preliminary commercial discussions with MIS confirm that pricing is competitive and consistent with other NHS ambulance CAD contracts (e.g., NIAS and Welsh Ambulance Service).

Conclusion

YAS’s decision to directly award this contract to MIS Emergency Systems is grounded in strong operational, financial, and strategic rationale. It ensures the delivery of a resilient, unified CAD platform that supports patient care, workforce efficiency, and digital innovation while minimising risk and maintaining service continuity.

How it was run

Official notice
Submission deadline
—

Timeline

9 Jul 2025 → 10 Feb 2026 · 5 dates
  1. Planning notice published
    9 Jul 2025, 11:30 BST
  2. Next notice expected380 days ago
    30 Sept 2025, 23:59 BST
  3. Contract starts349 days ago
    1 Nov 2025
  4. Standstill ends251 days ago
    6 Feb 2026, 23:59 GMT
  5. Latest notice published248 days ago
    10 Feb 2026, 13:43 GMT

Notice history

9 events · 5 releases on Find a Tender · since 9 Jul 2025
  1. Preliminary market engagement notice published
    9 Jul 2025, 11:30 BST
    UK2
  2. Preliminary market engagement notice published
    10 Jul 2025, 12:22 BST
    UK2
  3. Transparency notice published
    17 Nov 2025, 16:54 GMT
    UK5
  4. Status changed to complete
    17 Nov 2025, 16:54 GMT
  5. Procurement method changed
    17 Nov 2025, 16:54 GMT
  6. Transparency notice published
    17 Nov 2025, 17:16 GMT
    UK5
  7. Contract award notice published
    28 Jan 2026, 14:44 GMT
    UK6
  8. Contract signature expected
    9 Feb 2026, 23:59 GMT
    scheduled
  9. Contract details notice published
    10 Feb 2026, 13:43 GMT
    UK7
Published amendments (1)

Redact scoring from the notice published.

Routine re-releases (5)
  • 2025-11: 1 release · 17 Nov 2025
  • 2025-07: 1 release · 10 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2some still in standstill
Awarded value £3,539,6651 award exc. VAT
Contracts signed 1latest 16 Jan 2026
Awarded toValueDateStatus
MIS Emergency SystemsSMEYAS 238 2024_25 Common CAD System1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: 2x 12 months. · Options: There is an option to include the Patient Transport Service (PTS) CAD System at a later date other than the start date of the contract. · Amended: Earliest date the contract will be signed£3,539,66514 Nov 2025standstill to 6 Feb 2026Standstill
MIS Emergency SystemsSME——Awarded

Contracts

  • YAS 238 2024_25 Common CAD System · MIS Emergency SystemsSME

    Signed
    16 Jan 2026
    Value
    £3,539,665
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033 with extensions
    Status
    active
    Extensions
    2x 12 months from initial contract end date.
    Options
    Option to include the PTS Service Line at a later date, within the contract term.
    3 agreed KPIs: Service Availability · Help Desk Incident Response Time · Incident Status Updates
    • Service Availability, The Contractor System, and/or the Services shall be Available when: End Users are able to access and utilise Key Functions of the Contractor System, and/or the Services; and the Contractor System is able to process the Authority Data .
    • Help Desk Incident Response Time, The Help Desk Response Time is measured from the point of receipt of the Incident or Service Request from the Authority and provision of an initial written Response (initial acknowledgement) to the Authority assigning of call reference and priority level (Severity Level).
    • Incident Status Updates, An Incident Status Update is an update of progress to the Resolution of a Service Incident provided by the Contractor to Authority and: 7.1.1 the first Incident Status Update is measured from the point of receipt of the Service Incident from the Authority and provision of an initial Incident Status Update; and 7.1.2 the final Incident Status Update is last Incident Status Update issued by the Contractor immediately prior to the Resolution of a Service Incident.

Contracting authority & participating public bodies

Yorkshire Ambulance Service NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PXHX-4264-BLQJ Units 2 and 3, Trinity Business Park, Turner Way, Wakefield, Yorkshire & Humber, WF2 8EEContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • MIS Emergency SystemsAwarded supplierGB-COH: 04251449 Century House, Gadbrook Business Centre, Northwich, North West, CW9 7TLContact email, phone

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure