Official UK procurement notice
Y22007 - Communication Solutions and Associated Telephony Services
Authority: Kent County Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement.
Indicative requirements include, but are not limited to, the following applications:
- Traditional Telephony Services
- Data Access Services
- Local Connectivity Services
- Inbound Telephony Services
- IP Telephony
- Paging and Alerting
- Video/Audio Conferencing
- Unified Communications (i.e. Teams/Zoom)
- Contact Centres
- Broadband
- Call Tariff's
- Mobile including Devices, Airtime and Services
- WIFI/ Internet Access
- VOIP / SIP Telephone Systems
- Call Packages
- Numbering
- Alarms and Call Points
Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation.
Associated Services may extend beyond the indicative requirements above and may include, but not be limited to:
- End User Support
- Service Desk
- Integration
- Installation
- Project Management
- Training
- Asset Management
CPV: Radio, television, communication, telecommunication and related equipment
How this framework works
From the published notice- Bids received
- 24 bids received · 12 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Delivering the Framework and Industry Standards: 40%
- Customer Service: 40%
- Minimising Disruption: 10%
- Social Value: 10%
Published award criteria (5)
- Delivering the Framework and Industry Standards: 40
- Customer Service: 40
- Minimising Disruption: 10
- Social Value: 10
- Price: 0
- “Y22007 - Communication Solutions and Associated Telephony Services” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 6 Jan 2022, 15:19 GMT
- Last source update
- 23 Sept 2022, 09:48 BST
- Award evaluation window
- 25 Feb 2022 – …
- Authority reference
DN590350- FTS notice number
2022/S 000-026641- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0307eaFind a Tender
Publisher note: All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man. Full details of the classification of potential Customer’s geographical areas and organisation classifications are detailed in the original contract notice and as follows: LOCAL AUTHORITY COUNCILS: England: County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link: A-Z of councils online | Local Government Association https://www.local.gov.uk/topics http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm Northern Ireland: Administered across 26 Districts of Northern Ireland. See link: http://www.nidirect.gov.uk/local-councils-in-northern-ireland Scotland: Administered across 32 Council areas. See link: Councils | COSLA Wales: Administered across 22 Council areas. See link: Find your local authority | GOV.WALES Isle of Man: Administered across 22 local authorities, consisting of 4 town authorities, 2 district authorities, 2 village authorities, and 14 parish authorities. https://www.gov.im/categories/home-and-neighbourhood/local-authorities/local-authority-contacts/ Channel Islands: https://www.gov.je/Government/Departments/Pages/default.aspx https://www.gov.gg/article/152949/Government-Departments EMERGENCY SERVICES: POLICE: National https://www.btp.police.uk/ http://www.mod.police.uk http://www.npas.police.uk/ England Home | Police.uk (www.police.uk) https://www.gov.uk/government/organisations/civil-nuclear-constabulary Northern Island https://www.police.uk/northern-ireland/ Scotland http://www.scotland.police.uk/ https://www.gov.uk/government/organisations/civil-nuclear-constabulary Wales https://www.dyfed-powys.police.uk/ Home | Gwent Police Home | North Wales Police https://www.police.uk/south-wales/ https://www.gov.uk/government/organisations/civil-nuclear-constabulary Isle of Man https://www.iompolice.im/ Channel Islands https://jersey.police.uk/ http://www.guernsey.police.uk/ FIRE and RESCUE UK – England, Scotland, Northern Ireland, Wales, IOM http://www.fireservice.co.uk/information/ukfrs/ https://www.ukfirestations.co.uk/brigades Channel Islands https://www.gov.je/Government/Departments/HomeAffairs/Pages/default.aspx MARITIME AND COASTGUARD AGENCY UK – England, Scotland, Northern Ireland, Wales, IOM https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/access-and-opening Isle of Man https://www.gov.im/coastguard Channel Islands http://www.ports.je/JerseyCoastguard/Pages/default.aspx https://www.rnli.org.gg/guernseys-lifeboat/ NHS/HEALTH BODIES AND AMBULANCE SERVICES: England https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx East Midlands Ambulance Service NHS Trust http://www.emas.nhs.uk East of England Ambulance Service NHS Trust http://www.eastamb.nhs.uk London Ambulance Service NHS Trust http://www.londonambulance.nhs.uk North East Ambulance Service NHS Foundation Trust http://www.neas.nhs.uk North West Ambulance Service NHS Trust http://www.nwas.nhs.uk South Central Ambulance Service NHS Foundation Trust http://www.southcentralambulance.nhs.uk South East Coast Ambulance Service NHS Foundation Trust http://www.secamb.nhs.uk South Western Ambulance Service NHS Foundation Trust https://www.swast.nhs.uk/welcome West Midlands Ambulance Service NHS Trust http://www.wmas.nhs.uk Yorkshire Ambulance Service NHS Trust http://www.yas.nhs.uk Northern Island http://www.hscni.net/index.php?link=trusts http://www.niamb.co.uk/ Scotland https://www.scot.nhs.uk/organisations/ http://www.scottishambulance.com/WhatWeDo/Default.aspx Wales http://www.wales.nhs.uk/nhswalesaboutus/structure https://www.ambulance.wales.nhs.uk/ Isle of Man https://www.gov.im/about-the-government/departments/health-and-social-care/ https://www.gov.im/categories/health-and-wellbeing/isle-of-man-ambulance-service/ Channel Islands https://www.gov.je/Government/Departments/HealthSocialServices/Pages/index.aspx https://www.gov.gg/article/119652/Health-Social-Care--Wellbeing https://www.gov.je/pages/contacts.aspx?contactid=87 St John Ambulance Cymru - Wales’ leading first aid charity (sjacymru.org.uk) CENTRAL GOVERNMENT DEPARTMENTS AND THEIR AGENCIES: http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm REGISTERED SOCIAL LANDLORDS: Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives. England https://www.gov.uk/government/publications/current-registered-providers-of-social-housing Scotland https://directory.scottishhousingregulator.gov.uk/Pages/Datasets-and-Reports.aspx Northern Ireland https://www.nidirect.gov.uk/contacts/housing-associations Wales https://gov.wales/ Isle of Man https://www.gov.im/categories/home-and-neighbourhood/affordable-housing/public-sector-housing/housing-authority-contacts/ Channel Islands https://www.gov.je/Home/RentingBuying/OtherRentalOptions/Pages/OtherHousing.aspx http://www.gha.gg/ EDUCATIONAL ESTABLISHMENTS: Nursery, primary, middle or high schools, secondary schools, Academies, free schools, special schools, Pupil Referral Units (PRU), further education colleges, universities. UK – England, Scotland, Northern Ireland, Wales http://www.schoolswebdirectory.co.uk/index.php https://get-information-schools.service.gov.uk/ https://www.hefcw.ac.uk/ https://www.universitiesuk.ac.uk Isle of Man https://www.gov.im/categories/education-training-and-careers/schools-and-colleges/ Channel Islands https://www.gov.je/Education/Schools/FindingSchool/Pages/default.aspx https://www.gov.gg/article/163185/Education-Working--Retiring CHARITIES England and Wales https://www.gov.uk/government/organisations/charity-commission Scotland http://www.oscr.org.uk/ Northern Ireland https://www.charitycommissionni.org.uk/charity-search/ Isle of Man Isle of Man Government - Charities Channel Islands http://www.jerseycharities.org/members http://www.charity.org.gg/Find Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered products, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework Agreement period as stated in this document, for the purpose of selling to other public, private and third sector organisations. The Contracting Authority shall be Kent County Council via KCS Procurement Services, a business unit of Commercial Services, which is a wholly owned business of the Council.
How it was run
Official notice- Appointment period ends
- 25 Feb 2022, 15:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 25 Feb 2022, 15:10 GMT
Timeline
25 Feb 2022 → 23 Sept 2022 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown25 Feb 2022, 15:00 GMT
- Bids opened25 Feb 2022, 15:10 GMT
- Notice published23 Sept 2022, 09:48 BST
Notice history
2 events · 2 releases on Find a Tender · since 23 Sept 2022- Status changed to complete23 Sept 2022, 09:48 BST
- Buyer details updated23 Sept 2022, 09:48 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast12 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 026641-2022-Y22007-1
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-10
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-11
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-12
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-2
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-3
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-4
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-5
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-6
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-7
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-8
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Contract 026641-2022-Y22007-9
- Signed
- 10 May 2022
- Value
- —
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| The Framework Agreement covers the provision and installation of a full range of… | 24bids · 24 electronic | 12 | — | £0 – £50,000,000 |
| Whole notice | — | — | — | £0 – £50,000,000 |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Commercial Services Kent LimitedReview body
- Commercial Services Kent LtdReview body
Framework contractors & participating bidders
12 commercial parties on the notice- 8X8 UK LimitedFramework contractor
- Abzorb Systems LtdFramework contractor
- AvianFramework contractor
- BDR Group LimitedFramework contractor
- CAE Technology Services LimitedFramework contractor
- Gamma Telecom LimitedFramework contractor
- Gradwell Communication LtdFramework contractor
- Insight Direct UK LtdFramework contractor
- Phoenix Software LtdFramework contractor
- Sota Solutions LtdFramework contractor
Show 2 more suppliers
- Tel Group LtdFramework contractor
- Trustmarque Solutions LtdFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.