XMC Support (Telecoms)

{
  "id": "078302-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-12-01T08:06:28Z",
  "ocid": "ocds-h6vhtk-05da8b",
  "buyer": {
    "id": "GB-PPON-PNZN-9524-VCQJ",
    "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "50330000",
              "scheme": "CPV",
              "description": "Maintenance services of telecommunications equipment"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02985756",
          "name": "Hitachi Energy UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05da8b",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "XMC Support (Telecoms)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail’s signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Hitachi Energy UK Limited is the original equipment manufacturer (OEM) and holds exclusive intellectual property rights over the XMC transmission equipment and the associated UNEM management platform. As such, only Hitachi Energy can provide the required support services, software updates, and repairs for this critical infrastructure. No alternative supplier can legally or technically deliver these services without infringing proprietary rights, and there are no reasonable alternatives available. This direct award is therefore justified under the “intellectual property or exclusive rights” exemption",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PNZN-9524-VCQJ",
      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
      "details": {
        "url": "https://www.networkrail.co.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PNZN-9524-VCQJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "jack.barlow@networkrail.co.uk"
      }
    },
    {
      "id": "GB-COH-02985756",
      "name": "Hitachi Energy UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B1 1TT",
        "countryName": "United Kingdom",
        "streetAddress": "Alpha Tower, 22 Suffolk Street"
      },
      "details": {
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "02985756",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "contact-us@hitachienergy.com"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "XMC Support 2025 - 2030",
      "value": {
        "amount": 2344938,
        "currency": "GBP",
        "amountGross": 2813925
      },
      "period": {
        "endDate": "2030-11-30T23:59:59+00:00",
        "startDate": "2025-12-01T00:00:00+00:00"
      },
      "status": "active",
      "awardID": "1",
      "options": {
        "description": "The contract includes options for additional professional services beyond the included support hours, and a contract change threshold to allow for increased node volumes or unforeseen requirements. These options can be used if business needs change, such as requiring extra engineering support or if the number of supported devices exceeds forecasts, ensuring flexibility and continuity of service."
      },
      "documents": [
        {
          "id": "078302-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/078302-2025",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2025-12-01T08:06:28Z"
        }
      ],
      "dateSigned": "2025-11-24T00:00:00+00:00",
      "hasOptions": true,
      "aboveThreshold": true,
      "noAgreedMetricsRationale": "Key performance indicators (KPIs) have not been separately set for this contract because all relevant service levels and performance metrics are comprehensively defined within Schedule 1 (Specification) of the contract. The Service Level Agreement (SLA) included in Schedule 1 sets out clear, measurable standards for service delivery, response times, and performance expectations, ensuring robust monitoring and management of supplier performance throughout the contract term. As such, the inclusion of additional KPIs would duplicate the existing SLA metrics and is therefore not required"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "072614-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-11-11T09:12:54Z",
  "ocid": "ocds-h6vhtk-05da8b",
  "buyer": {
    "id": "GB-PPON-PNZN-9524-VCQJ",
    "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "date": "2025-11-03T00:00:00+00:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "50330000",
              "scheme": "CPV",
              "description": "Maintenance services of telecommunications equipment"
            }
          ]
        }
      ],
      "title": "XMC Support (Telecoms)",
      "value": {
        "amount": 2344938,
        "currency": "GBP",
        "amountGross": 2813925
      },
      "status": "pending",
      "options": {
        "description": "The contract includes options for additional professional services beyond the included support hours, and a contract change threshold to allow for increased node volumes or unforeseen requirements. These options can be used if business needs change, such as requiring extra engineering support or if the number of supported devices exceeds forecasts, ensuring flexibility and continuity of service."
      },
      "documents": [
        {
          "id": "072614-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/072614-2025",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-11T09:12:54Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02985756",
          "name": "Hitachi Energy UK Limited"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-11-24T23:59:59+00:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2030-11-30T23:59:59+00:00",
        "startDate": "2025-12-01T00:00:00+00:00"
      },
      "standstillPeriod": {
        "endDate": "2025-11-20T23:59:59+00:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05da8b",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "XMC Support (Telecoms)",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail’s signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award"
  },
  "parties": [
    {
      "id": "GB-PPON-PNZN-9524-VCQJ",
      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
      "details": {
        "url": "https://www.networkrail.co.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PNZN-9524-VCQJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "jack.barlow@networkrail.co.uk"
      }
    },
    {
      "id": "GB-COH-02985756",
      "name": "Hitachi Energy UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B1 1TT",
        "countryName": "United Kingdom",
        "streetAddress": "Alpha Tower, 22 Suffolk Street"
      },
      "details": {
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "02985756",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "contact-us@hitachienergy.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "071101-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-11-05T09:20:23Z",
  "ocid": "ocds-h6vhtk-05da8b",
  "buyer": {
    "id": "GB-PPON-PNZN-9524-VCQJ",
    "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "50330000",
              "scheme": "CPV",
              "description": "Maintenance services of telecommunications equipment"
            }
          ]
        }
      ],
      "title": "XMC Support 2025-2030",
      "value": {
        "amount": 2344938,
        "currency": "GBP",
        "amountGross": 2813926
      },
      "status": "pending",
      "options": {
        "description": "The contract includes options for additional professional services beyond the included support hours, and a contract change threshold to allow for increased node volumes or unforeseen requirements. These options can be used if business needs change, such as requiring extra engineering support or if the number of supported devices exceeds forecasts, ensuring flexibility and continuity of service"
      },
      "documents": [
        {
          "id": "071101-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/071101-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-11-05T09:20:23Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-02985756",
          "name": "Hitachi Energy UK Limited"
        }
      ],
      "hasOptions": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-11-20T23:59:59+00:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2030-11-30T23:59:59+00:00",
        "startDate": "2025-12-01T00:00:00+00:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05da8b",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "XMC Support (Telecoms)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail’s signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Hitachi Energy UK Limited is the sole supplier able to provide the required support and maintenance services for the PDH/XMC telecommunications hardware and associated UNEM management systems, as they are the original equipment manufacturer and hold exclusive intellectual property rights over both the hardware and software. No other supplier can legally or technically deliver the necessary support, updates, or repairs, making Hitachi Energy the only viable provider",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PNZN-9524-VCQJ",
      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
      "details": {
        "url": "https://www.networkrail.co.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PNZN-9524-VCQJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Jack Barlow",
        "email": "Jack.Barlow@networkrail.co.uk"
      }
    },
    {
      "id": "GB-COH-02985756",
      "name": "Hitachi Energy UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B1 1TT",
        "countryName": "United Kingdom",
        "streetAddress": "Alpha Tower, 22 Suffolk Street"
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "02985756",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "contact-us@hitachienergy.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}