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Published 23 Sept 2026, 16:10 BST

Official UK procurement notice

WorkWell Services - Norfolk & Suffolk ICB

Authority: NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD (NHS & healthcare)·Consortium: 2 public authorities

5 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85) Delivery: East of England (UKH14)
Published estimate£5,163,141envelope for 5 lots · 2 value updates
Submissions closed 15 Sept 2026awarded 21 Sept 2026
Awarded to The NR5 Project, Allied Health Professionals Suffolk CIC2 awards
Contract term 2 yrs 5 mostarts 1 Dec 2026

What is being bought5 lots · detail below

Published requirement description

Provision of the WorkWell contracts within in Norfolk and Suffolk.

WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.

CPV: Community health services · Health services

Lots and requirements (5)Procurement structure

5 lots · all with a published value (£5,163,142 together)
Lot #1Workwell Services - NorfolkAwarded 2 yrs 5 moPublished value£2,611,826
Provision of WorkWell Service within Norfolk. This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk. WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work. The contract will commence on…
Contract period: 1 Dec 2026 — 31 Mar 2029 (2 yrs 5 mo)Delivery: East of England · Norfolk
Variant bids
not allowed
85100000 Health services
Lot #2WorkWell Services - SuffolkAwarded 2 yrs 5 moPublished value£928,200
Provision of WorkWell Service within Norfolk. This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk. WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work. The contract will commence on…
Contract period: 1 Dec 2026 — 31 Mar 2029 (2 yrs 5 mo)Delivery: East of England · Across the County of Suffolk
Variant bids
not allowed
85100000 Health services
Lot #3LOT 3: Local WorkWell (Work & Health) Partnership – West Essex (WE) 2 yrs 4 moPublished value£492,511
LOT 3: Local WorkWell (Work & Health) Partnership – West Essex (WE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 3: Local WorkWell (Work & Health) Partnership – West Essex (WE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/><br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value …
Contract period: 1 Dec 2026 — 31 Mar 2029 (2 yrs 4 mo)Delivery: East of England
Variant bids
not allowed
85323000 Community health services
Lot #4LOT 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE) 2 yrs 4 moPublished value£536,009
LOT 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/><br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual c…
Contract period: 1 Dec 2026 — 31 Mar 2029 (2 yrs 4 mo)Delivery: East of England
Variant bids
not allowed
85323000 Community health services
Lot #5LOT 5 Local WorkWell (Work & Health) Partnership – South West Essex (SWE) 2 yrs 4 moPublished value£594,596
LOT 5 Local WorkWell (Work & Health) Partnership – South West Essex (SWE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership – South West Essex (SWE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contrac…
Contract period: 1 Dec 2026 — 31 Mar 2029 (2 yrs 4 mo)Delivery: East of England
Variant bids
not allowed
85323000 Community health services

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
Quality: 100%
Conditions of participation1
  • Suitability
    The award criteria, including Basic Selection and Key Criteria are outlined within the procurement documentation. The service requirements and details are outlined in the Document 3a and Document 3b - Service Specification(s) included in the procurement pack. more…All relevant information can be obtained for free via the e-procurement portal at https://atamis-1928.my.site.com/ under Contract Reference: C460866 "WorkWell Services” project.<br/><br/>If you require assistance / supplier support, please see the Portal Helpdesk: https://suppliersupport.atamis.co.uk/hc/en-gb/sections/4612344115359

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
23 Sept 2026, 16:10 BST
Last source update
23 Sept 2026, 16:10 BST
Award evaluation window
15 Sept 2026, 12:00 BST — …
Authority reference
C453243
Classification (CPV)
Community health servicesHealth services
Delivery area
East of England (UKH14)
Official registry OCID
ocds-h6vhtk-06b462
Contract terms
Performance terms
The award criteria, including Basic Selection and Key Criteria are outlined within the procurement documentation. The service requirements and details are outlined in the Document 3a and Document 3b - Service Specification(s) included in the procurement pack. All relevant information can be obtained for free via the e-procurement portal at https://atamis-1928.my.site.com/ under Contract Reference: C460866 "WorkWell Services” project.
Review and risk notes
Review procedure
The standstill period requirements, including for review of decisions, are detailed in Regulations 12 and 14(3). Provision for independent expert advice is set out in Regulation 23, including how the Independent Patient Choice and Procurement Panel may provide advice during the standstill period.<br/>Initial reviews more…will be undertaken by the Authority via an appropriate internal governance mechanism that has been established to deal with representations made against provider selection decisions. The Authority will follow the relevant transparency requirements for the approach they take and will keep internal records of their decision-making. Where a provider(s) requests a further review by the Independent Patient Choice and Procurement Panel, they should seek relevant advice via the contact details provided herein at VI.4.4.

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on the 6th October 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Written representations should be sent to [email protected] Award decision-makers - NHS Norfolk and Suffolk Integrated Care Board - Executive Management Committee 21st September 2026 No conflicts of interest were identified among individuals involved in making the decision in relation to this service. The Key Criteria used and weighted by the authority were as follows: Quality and Innovation - 37.5% Integration, Collaboration and Service Sustainability - 12.5% Improving Access, Reducing Health Inequalities and Facilitating Choice - 20% Value - 5% Social Value - 25% The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the services. The Authority may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, the Bidder should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

How it was run

Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗

Submission deadline
15 Sept 2026, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
15 Sept 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release
atamis-1928.my.site.com/s/Welcome ↗

Timeline

4 published dates · Europe/London
  1. Submission deadline11 days ago
    15 Sept 2026, 12:00 BST
  2. Bids opened11 days ago
    15 Sept 2026, 12:00 BST
  3. Notice published3 days ago
    23 Sept 2026, 16:10 BST
  4. Contract startsin 66 days
    1 Dec 2026, 00:00 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 2
Awarded value £5,045,0042 contracts exc. VAT
Bids received 84 from SMEs
Contracts signed 2latest 21 Sept 2026
Awarded toValueDateStatus
Lot 1 · Workwell Services - Norfolk1 award
The NR5 ProjectSMEWorkWell - Norfolk——Awarded
Lot 2 · WorkWell Services - Suffolk1 award
Allied Health Professionals Suffolk CICSMEWorkWell - Suffolk——Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Workwell Services - Norfolk6bids · 6 electronic2——
2 · WorkWell Services - Suffolk2bids · 2 electronic2——

Notice history

7 events · 3 releases on Find a Tender · since 20 Aug 2026
  1. Published value updated
    23 Sept 2026, 16:10 BSTwas £5,163,141
  2. Status changed to complete
    23 Sept 2026, 16:10 BST
  3. Deadline withdrawn
    23 Sept 2026, 16:10 BST
  4. Buyer details updated
    23 Sept 2026, 16:10 BST
  5. Published value published: £5,163,141
    20 Aug 2026, 18:09 BST
  6. Deadline moved to 15 Sept 2026, 12:00 BST
    20 Aug 2026, 18:09 BST+46 days · was 31 Jul 2026, 12:00 BST
  7. Buyer details updated
    20 Aug 2026, 18:09 BST

Contracting authority & participating public bodies

2 public bodies on the notice

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD

Contracting authorityNHS & healthcareBody governed by public lawHealth GB-NHS: T6Y0W County Hall, Martineau Lane, Norwich, East of England, NR12DH Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • NHS E Independent patient choice and procurement panelReview contact point London
  • NHS Essex Integrated Care Board Internal PSR Review PanelMediation bodyReview body Chelmsford
  • NHS Norfolk and Suffolk ICBReview body Norwich

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria