Work Force Management Solution

Official notice

Authority: NHS Business Services Authority (Central government)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC22)

Awarded value£2,958,347published contract · exc. VAT

Awarded 20 Jul 2026no call for competition

Awarded to Verint Systems UK Limited

What is being bought

Published requirement description

To procure a suitable workforce management solution that is capable of ensuring business continuity, improving our current processes, drive efficiencies and improved performance providing new data insights and continue to support the NHSBSA services reliant on the system to manage and deliver best in class outputs to customers.

CPV: IT software package

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 11 Aug 2026, 12:30 BST
Last source update: 11 Aug 2026, 12:30 BST
Authority reference: C454085
FTS notice number: 2026/S 000-076193
Classification (CPV): IT software package
Delivery area: North East (UKC22)
Official registry OCID: ocds-h6vhtk-06e140 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Call off from G-Cloud

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £2,958,3471 contract exc. VAT

Bids received 1

Contracts signed 1latest 20 Jul 2026

Awarded to	Value	Date	Status
Verint Systems UK Limited	£2,958,347 †	—	Awarded

Contracts

Contract 076193-2026-1 · Verint Systems UK Limited
Signed
20 Jul 2026
Value
£2,958,347
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 0 electronic	0	—	—

Contracting authority & participating public bodies

NHS Business Services Authority

Contracting authorityCentral GovernmentBody governed by public lawHealth Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne, North East, NE15 8NYContact email

Bidders & participating suppliers

1 commercial party on the notice

Verint Systems UK LimitedAwarded supplier02602824 241 Brooklands Road, Woking, UK, KT13 0RHContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.