Find a TenderAwarded
Published 13 Dec 2023, 13:24 GMT

Official UK procurement notice

Contract for the Provision of Windrush Compensation Scheme Claims Assistance Service

Official notice

Authority: Home Office (Central government)

ServicesOpen procedure
Published estimate£1,300,000exc. VAT2.7% below published estimate
Submissions closed 1 May 2024awarded 24 Jan 2025
Awarded to WE ARE DIGITAL TRAINING LTD

What is being bought

Published requirement description

The Secretary of State for the Home Department as part of the Crown, acting through UK Visas and Immigration (UKVI) (the "Home Office"), has completed an Open Procurement Procedure under the Public Contract Regulations 2015 and is awarding a contract for an independent advisory service to support Claimants of the Windrush Compensation Scheme.

CPV: General personnel services for the government · Supporting services for the government

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: UK
Extensions: Initial contact term is 3 years with the option to extend for up to two terms of 12 months each.Variant bids: not allowedElectronic catalogue: required

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Quality - Technical: 60%
  • Quality - Social Value: 10%
  • Price: 30%
Published award criteria (3)
  • Quality - Technical: 60
  • Quality - Social Value: 10
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
13 Dec 2023, 13:24 GMT
Last source update
14 Feb 2025, 14:14 GMT
Award evaluation window
22 Mar 2024 – …
FTS notice number
2025/S 000-005170
Classification (CPV)
General personnel services for the governmentSupporting services for the government
Delivery area
UK
Official registry OCID
ocds-h6vhtk-042540 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: In order to get access to the Invitation to Tender (ITT) pack and bidding a Tender for the provision of Windrush Compensation Scheme – Claims Assistance Service, the Bidders are required to request access to the NDA as a pre-requisite. The ITT will be managed electronically via the Home Office’s eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal. If you have not yet registered on the eSourcing Portal, this can be done online at https://homeoffice.app.jaggaer.com by following the link ‘To register click here’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Portal, a registered user can request access to the NDA by emailing [email protected]. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled by the Procurement Team, you should receive a link to the NDA from Jaggaer. Once you have submitted an NDA you will be given access to the eSourcing Portal where you can respond to the tender. We will endeavour to process completed NDAs and allow access to the ITT within three working days. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at [email protected] or 0800 069 8630 (0800 - 1800hrs). Deadline to submit response to the tender is 12:00 BST on 1 May 2024.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://homeoffice.app.jaggaer.com/web/login.html ↗

Submission deadline
1 May 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
22 Mar 2024, 15:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2024 → 14 Feb 2025 · 4 dates
  1. Next notice expected
    11 Mar 2024
  2. Bids opened
    22 Mar 2024, 15:00 GMT
  3. Submission deadline
    1 May 2024, 12:00 BST
  4. Notice published
    14 Feb 2025, 14:14 GMT

Notice history

4 events · 3 releases on Find a Tender · since 22 Mar 2024
  1. Status changed to active
    22 Mar 2024, 15:03 GMT
  2. Procurement method changed
    22 Mar 2024, 15:03 GMT
  3. Deadline published: 1 May 2024, 12:00 BST
    22 Mar 2024, 15:03 GMT
  4. Status changed to complete
    14 Feb 2025, 14:14 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,264,9941 contract exc. VAT
Bids received 2
Contracts signed 1latest 24 Jan 2025
Awarded toValueDateStatus
WE ARE DIGITAL TRAINING LTDSMEWindrush Compensation Scheme Claims Assistance Service£1,264,994 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic———

Contracting authority & participating public bodies

Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services 2 Marsham Street, London, UK, SW1P 4DFContact email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria