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AwardedFind a Tender · award

Wightcare Assisted Technology Equipment

Buyer: Isle of Wight Council →

BuyerIsle of Wight Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published13 Nov 2025

What is being bought

The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers. The direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of £576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows: Prior to Jan 2024 Unknown - no formal agreement (ad hoc) Jan 24-25 £85,250.00 ex VAT Agreed via internal waiver Jan 25 - now £85,250.00 ex VAT (ad hoc) 01 Dec 2025 - 30 Nov 2028 £406,391.85 ex VAT Direct Awards to 3 suppliers - Anywhere Care (value £18,460.00 PA /£55,380.00 over 3 years) Telealarm (£47,525.00 PA / £142,575.00 over 3 years) and Tunstall (£69,478.95 PA / £208,436.85 over 3 years). Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding. The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work)

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleCompatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding. The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work).
Rationale classificationssingleSuppliersTechnicalReasons
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Wightcare Assisted Technology Equipment #1

Statusactive
Value£55,380

Telealarm (UK) Ltd

Statusactive
Value£142,575

Wightcare Assisted Technology Equipment #3

Statusactive
Value£208,437

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05d783
Latest release ID073598-2025
Latest release timestampThu Nov 13 2025 14:44:37 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release3
Contracts in latest release3
Parties in latest release4

Notice history

DateEventReference
13 Nov 2025award, contract073598-2025
30 Oct 2025award, contract069910-2025
30 Oct 2025award, contract069909-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
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        "countryName": "United Kingdom",
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        "vcse": false,
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      "id": "GB-PPON-PDBQ-4236-VVCQ",
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      "address": {
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        "country": "DE",
        "locality": "Leipzig",
        "postalCode": "04347",
        "countryName": "Germany",
        "streetAddress": "Torgauer Straße 231"
      },
      "details": {
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        "vcse": false,
        "scale": "sme"
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      "identifier": {
        "id": "PDBQ-4236-VVCQ",
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      "contactPoint": {
        "email": "chris.stuart@telealarm.com"
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    },
    {
      "id": "GB-COH-13322491",
      "name": "Tunstall Healthcare (UK) Limited",
      "roles": [
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      ],
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        "streetAddress": "Whitley Lodge, Whitley Bridge"
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      "details": {
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        "vcse": false,
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        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
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    {
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      "noAgreedMetricsRationale": "N/A"
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  "initiationType": "tender"
}
Complete JSON history (3 releases)
13 Nov 2025 · 073598-2025 · award, contract
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      },
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        "scale": "sme"
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      "name": "Tunstall Healthcare (UK) Limited",
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      "details": {
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        "scale": "large",
        "shelteredWorkshop": false,
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        {
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  "language": "en",
  "contracts": [
    {
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30 Oct 2025 · 069910-2025 · award, contract
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  "date": "2025-10-30T19:56:20Z",
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      }
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    {
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      ],
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        "locality": "Clitheroe",
        "postalCode": "BB7 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7 Twin Brook Business Park"
      },
      "details": {
        "url": "https://www.anywheregroup.co.uk/",
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      "name": "TeleAlarm Europe GmbH",
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        "country": "DE",
        "locality": "Leipzig",
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      },
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        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
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      },
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      }
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    {
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      "name": "Tunstall Healthcare (UK) Limited",
      "roles": [
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        "country": "GB",
        "locality": "Yorkshire",
        "postalCode": "DN14 0HR",
        "countryName": "United Kingdom",
        "streetAddress": "Whitley Lodge, Whitley Bridge"
      },
      "details": {
        "url": "https://www.tunstall.co.uk/",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
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        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "bids@tunstall.com"
      },
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          "scheme": "GB-PPON"
        }
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    }
  ],
  "language": "en",
  "initiationType": "tender"
}
30 Oct 2025 · 069909-2025 · award, contract
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    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers.\nThe direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of £576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows:\nPrior to Jan 2024 Unknown - no formal agreement (ad hoc)\nJan 24-25 £85,250.00 ex VAT Agreed via internal waiver\nJan 25 - now £85,250.00 ex VAT (ad hoc)\n01 Dec 2025 - 30 Nov 2028 £406,391.85 ex VAT Direct Awards to 3 suppliers -\nAnywhere Care (value £18,460.00 PA /£55,380.00 over 3 years)\nTelealarm (£47,525.00 PA / £142,575.00 over 3 years) and\nTunstall (£69,478.95 PA / £208,436.85 over 3 years).\nCompatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding.\nThe following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works.\"\nThis is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work).",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers.\nThe direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of £576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows:\nPrior to Jan 2024 Unknown - no formal agreement (ad hoc)\nJan 24-25 £85,250.00 ex VAT Agreed via internal waiver\nJan 25 - now £85,250.00 ex VAT (ad hoc)\n01 Dec 2025 - 30 Nov 2028 £406,391.85 ex VAT Direct Awards to 3 suppliers -\nAnywhere Care (value £18,460.00 PA /£55,380.00 over 3 years)\nTelealarm (£47,525.00 PA / £142,575.00 over 3 years) and\nTunstall (£69,478.95 PA / £208,436.85 over 3 years).\nCompatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding.\nThe following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works.\"\nThis is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work).",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PGYX-7387-YJXG",
      "name": "Isle of Wight Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ34",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "PO30 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PGYX-7387-YJXG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "lucy.chandler@iow.gov.uk"
      }
    },
    {
      "id": "GB-COH-11102856",
      "name": "ANYWHERE CARE LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD45",
        "country": "GB",
        "locality": "Clitheroe",
        "postalCode": "BB7 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 7 Twin Brook Business Park"
      },
      "details": {
        "url": "https://www.anywheregroup.co.uk/",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "11102856",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "sales@anywherecare.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PPRQ-1962-TXNZ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-PPON-PDBQ-4236-VVCQ",
      "name": "TeleAlarm Europe GmbH",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "DE",
        "country": "DE",
        "locality": "Leipzig",
        "postalCode": "04347",
        "countryName": "Germany",
        "streetAddress": "Torgauer Straße 231"
      },
      "details": {
        "url": "http://www.telealarm.com",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "PDBQ-4236-VVCQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "chris.stuart@telealarm.com"
      }
    },
    {
      "id": "GB-COH-13322491",
      "name": "Tunstall Healthcare (UK) Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE22",
        "country": "GB",
        "locality": "Yorkshire",
        "postalCode": "DN14 0HR",
        "countryName": "United Kingdom",
        "streetAddress": "Whitley Lodge, Whitley Bridge"
      },
      "details": {
        "url": "https://www.tunstall.co.uk/",
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "13322491",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "bids@tunstall.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PBWN-8159-DQRZ",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}